Grass Valley, the world’s second largest broadcast and professional solutionssupplier, is a leading provider and innovator in media production services and technology. Their cameras, production equipment, servers and other systems are the choice of many of the largest broadcast networks and production/post-production facilities around the globe. In 2007, Grass Valley realized that it could no longer continue with its existing manual customer training processes and that it needed to expand training options beyond a static collection of courses in product operations and maintenance.
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