With its expansion into the retail energy market, NRG significantly increased their customer base. The larger workload combined with flat IT resources created a host of new issues around managing and securing information assets.
NRG leveraged NetIQ® Directory and Resource Administrator™ to automate identified tasks, and to audit and report on administrative activity. In doing so, the company not only improved its security posture, but managed business productivity more efficiently and streamlined the evidencing required to demonstrate regulatory compliance – all while freeing up valuable resources for additional projects.
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