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Commonwealth Bank of Australia Success Story - DPA

Published By: Verint
Verint
Published:  Apr 24, 2013

Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint, they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.



Tagscase study, big data, organization, desktop process analytics, process management, analytics, workforce management