Background and Goals of the 2013 Application and Service Delivery Handbook
Throughout the 2013 Application and Service Deliver Handbook, the phrase ensuring acceptable application and service deliver will refer to ensuring that the applications and services that an enterprise uses:
- Can be effectively managed
- Exhibit acceptable performance
- Incorporate appropriate levels of security
- Are cost effective
There is a growing relationship between the requirements listed above. For example, in order to implement an appropriate level of security, an IT organization may implement encryption. However, the fact that the information flow is encrypted may preclude that IT organization from implementing the optimization techniques that are required to ensure acceptable performance. IT organization need to plan for optimization, security and management in an integrated fashion.
At the same time that many IT organizations are still in the process of implementing solutions that respond to the first generation of application delivery challenges such as supporting chatty protocols or transmitting large files between a branch office and a data center, a second generation of challenges is emerging. These challenges are driven in large part by the:
The goal of the 2013 Application and Services Delivery Handbook is to help IT organizations ensure acceptable application and/or service delivery when faced with both the first generation, as well as the emerging second generation of application and service delivery challenges.
- Implementation of varying forms of virtualization
- Adoption of cloud comupting
- Emergence of a sophisticated mobile workforce
- Shifting emphasis and growing sophistication of cyber crime