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Customer-Centric Cloud Provisioning

Published By: ServiceNow
ServiceNow
Published:  Mar 26, 2014
Length:  7 pages

Instead of asking what cloud means to you, think about what cloud means to your customers: self-service, flexible, efficient, and reliable shared infrastructure serving up on-demand services with a clearly defined cost structure.

This paper discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.

Download now to find out more.



Tagscloud, slef-service, customer experience, on-demand services