The Internet has empowered consumers with self-service, and the insurance industry is adapting and innovating amongst its competitors to create a great online experience. It is imperative for insurers to decide where best to invest in technology - streamlining customer- or agent-initiated processes. Effectively leveraging the right technology helps insurers enable both the agent and customer.
This Ombud report examines industry trends and demonstrates how embracing eSignature streamlines key interactions within the insurance ecosystem.
Get the report to understand how these three use cases are evaluated with insurer best practices:
•Direct Insurer to Customer Transactions
•Traditional Agent to Customer Relationships
•Insurer to Claim Adjustor Workflows