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Making a case for Smarter case management: MWD analyst paper

Published By: IBM
IBM
Published:  Oct 22, 2014
Length:  13 pages

Download this white paper from MWD Advisors and get an inside look at what you’ll need to: 

  1. Empower your most valuable knowledge workers
  2. Provide exceptional customer experiences
  3. Thrive in an increasingly competitive environment 



Tagscustomer service, case management, advanced analytics