Experts say the demand for electricity, natural gas, and water will double or triple as billions of people join the digital economy, and the use of energy and water will grow while vehicles and mass transit go electric. One thing is clear – the digital economy needs clean, dependable, and affordable electricity. This should be a great outlook for power generators, distributors, and retailers, but decarbonization, deregulation, and decentralization are disrupting the century-old utilities hierarchy. A “Digital Energy Network” is emerging that reflects new structures of power generation, transmission, distribution, and retail. It will foster new business models and processes and transform work in a competitive and collaborative digital economy. Leading utilities are re-evaluating their physical assets and customer relationships to:
• Reimagine business models to find new revenue and profit sources by offering innovative supply, load balancing, and smart home/business energy services • Reimagine business processes and use digital technology to optimize business outcomes by converging information and operational technologies • Reimagine the role and structure of the workforce to support future business by incorporating wearable technology, 3D printers, and geospatial technologies
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