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Leveraging Cloud X.0: The True Telephony Experience

Published By: Mitel
Mitel
Published:  Jun 27, 2016

The cloud communications experience originally promised continues to fall short of expectations in today’s increasingly-connected world. Poor call quality mixed with disjointed applications failed to deliver what cloud telephony was supposed to represent. Until now.

The Cloud X.0 Experience is the transition from a failed experience to a tried-and-true carrier-grade solution that fits the needs of today. With it, business cloud communications are no longer just suited for larger companies: they are now more simplified and accessible for all business sizes, affording small and medium sized businesses the opportunity to function as a large enterprise by enhancing their agility.

Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event:

  • Why today’s technology fails to deliver the experience you want for your customers
  • What you should expect and receive from your cloud communication provider now and in the future
  • The impact of the mobile consumer on small and medium business customer engagement strategies
  • How consumer expectations have changed the workforce

Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic

Speaker 1: Ryan Smith, Director of Product Marketing, Cloud Solutions
Award-winning speaker and Podcast host, Ryan Smith, is a seasoned marketing professional with over 15 years’ experience in high-tech enterprise marketing and product management, Smith is currently responsible for leading Mitel's Cloud product marketing team. With previous experience at Nokia and Novation, Smith excels in identifying and championing new market and product opportunities, developing positioning and messaging, and executing on business strategy

Speaker 2: Saad Abughazaleh, Director of Marketing, Cloud Solutions
With over a decade of experience in the world of business communications, Saad Abughazaleh has been working with industry leaders on cloud telephony since the beginning. From product development to market analysis, Saad has worked at the helm of cutting-edge communication technology by translating the needs of the businesses of today into the products of tomorrow. At Mitel, he is responsible for leading Mitel’s Cloud Marketing team in bringing together the product strategy with the positioning and message that resonates with executives and IT professionals alike.



Tagscloud, telephony, mobile consumer, customization, smbs, seamless experience