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How to Modernize Your eCommerce Analytics and Improve Customer Experience

Published By: Dynatrace
Dynatrace
Published:  May 20, 2016
Length:  21 pages

How to Modernize Your eCommerce Analytics and Improve Customer Experience: 6 best practices of digital performance masters

Today’s hyper-connected digital consumers are multi-device, empowered, and they demand convenience. They have high expectations for their online interaction with your brand, and have zero patience for a slow online experience or worse — a crashing mobile app. They have options, and your competition is just a tap away.

You need to deliver seamless online experiences to these demanding customers, in a complex IT environment. Customer experience quality directly influences your revenue, reputation, loyalty, and market share.

If you are responsible for digital performance, this eBook is your guide for:

  • Maximizing revenue and brand loyalty
  • Launching new initiatives wtih confidence
  • Building engaging digital experiences faster


Make every touch point in the digital application delivery chain an opportunity to delight customers. Download this guide now.



Tagsdynatrace, ecommerce, ecommerce analytics, digital performance, customer experience, digital