Few travelers today will arrive at a hospitality venue without a mobile device. In fact, some 86% of us will carry two or more. Our expectations are changing. Wi-Fi is now the essential amenity we look for at a hotel. Itís a deal-breaker: no Wi-Fi, no return stay. In fact, both leisure and business travelers say that itís more important to have Wi-Fi at a hotel, along with air-conditioning, than breakfast.
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