The integrated hotline and incident management components are the employee facing “front end” of any whistleblower programme. As such, their proper implementation and management will determine how the programme is perceived by potential whistleblowers and other key stakeholders.
The hotline will also largely conclude how effective and efficient the programme is in meeting its overall objectives.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.