800 flowers

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Published By: IBM     Published Date: Jul 26, 2017
A rewarding customer experience is the central aim for luxury gift company 1-800-Flowers.com: a fast, intuitive shopping process helps keep consumers loyal to its brands. Working with IBM, the company has built a master data management (MDM) system that helps deliver a more seamless experience to shoppers across multiple brands and channels.
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1 800 flowers, ibm, e-commerce, case study, master data management
    
IBM
Published By: LogMeIn     Published Date: Feb 27, 2018
When Facebook released their bot feature, M, the virtual assistant living inside their Messenger platform, it was billed as the next generation of how people connect and interact with the internet. Since then, over 18,000 companies have created their own branded chatbots with the help of Facebook’s platform. Never ones to miss out on a trend, Microsoft, Google and Apple have all been hard at work developing their own integrated chatbot features. Brands of all shapes and sizes, from American Express to 1800-Flowers to Domino’s Pizza, all have their own chatbots, proving the versatility of the concept. As Microsoft CEO Satya Nadella said at the 2016 Build conference, “As an industry, we are on the cusp of a new frontier that pairs the power of natural human language with advanced machine intelligence.”
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LogMeIn
Published By: Puppet     Published Date: Nov 08, 2016
Ultimately, it is up to you and your organization to determine how your version of the cloud works. Whether you are migrating to the cloud, managing the cloud, or fine-tuning and optimizing, your success still depends on raising and answering a lot of questions. This ebook shows you some real-world stories from Puppet customers using the cloud for development and testing environments, internal private clouds, native cloud applications, and hybrid cloud deployments. We'll explain the benefits to look forward to — like portability, flexibility, saved time and cut costs — and the potential pitfalls to avoid. Download this ebook to learn the pitfalls to avoid, and some real-world successes in the cloud from companies like Wells Fargo, 1-800 Flowers, and HP.
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Puppet
Published By: IBM     Published Date: Aug 23, 2017
A rewarding customer experience is the central aim for luxury gift company 1-800-Flowers.com: a fast, intuitive shopping process helps keep consumers loyal to its brands. Working with IBM, the company has built a master data management (MDM) system that helps deliver a more seamless experience to shoppers across multiple brands and channels.
Tags : 
1-800-flowers, case study, ibm, consumer, brand loyalty
    
IBM
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