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Published By: TeamQuest     Published Date: Mar 04, 2013
Watch how a global capacity management team managed service levels after multiple bank acquisitions.
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performance management, optimization, capacity management, network, managed service, finance
    
TeamQuest
Published By: IBM     Published Date: Nov 09, 2012
IBM Rational enterprise modernization solutions can help companies develop new mobile banking services using smartphone technologies and text-message based services, to allow customers to make payments with their cell phones. All made simple.
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z/os, aix, linux, windows, ibm, modernization
    
IBM
Published By: IBM     Published Date: Jan 09, 2013
TD Bank used IBM Social Collaboration tools to facilitate instant social communication and collaboration between its employees who are spread across North America. Learn how TD Bank improved social media with IBM connections.
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social, td bank, ibm social collaboration, ibm connections, social media, connection
    
IBM
Published By: IBM     Published Date: May 22, 2013
Cloud computing continues to dominate conversations in the banking industry worldwide, and the cloud concept is gaining increased visibility among banking IT executives.
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ibm, ibm cloud, cloud computing, integration, business software, bank software, ibm bank
    
IBM
Published By: IBM     Published Date: Jun 20, 2013
The global financial crisis of 2008 still reverberates today. Sluggish economic growth, stricter regulatory requirements and rapidly changing consumer behavior are placing unprecedented demands on the banking industry. In recent years, banks – particularly those with substantial retail operations – have relied on the lethargy of their customers to maintain their business. Customer loyalty has been based more on proximity of local branches and convenience of ATM networks than the quality of customer care or products and services priced and tailored to a bank’s best customers. In response to the financial crisis, banks have focused on wringing complexity and costs from their systems – exacerbated by mergers and acquisitions – while dealing with new and tighter regulations. Yet, their traditional “one-size-fits-all” mass-marketing approach to customers has remained constant.
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customer-centric, increase revenue, relationships, operations
    
IBM
Published By: IBM     Published Date: Jun 20, 2013
The message is simple: Trust has been lost and the digital world is here. Successful relationships with customers in the digital world are high-trust relationships. It is time for bankers to rebuild trust at the same time as developing all the communications and analytical advantages of digital technology. There is no other way. The highly digitalised, non-bank competitors are already taking the best parts of banking. Time is short. Is Apple about to join the fray? Is Amazon? Is Facebook?
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customer, trust, banking, retail
    
IBM
Published By: RingCentral     Published Date: May 22, 2014
The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, voip
    
RingCentral
Published By: Box     Published Date: Jan 16, 2015
BridgePay Network Solutions is a recently launched and rapidly growing financial services organization that allows merchants around the world to process millions of daily credit card transactions. Founded in 2011, BridgePay is a transaction gateway company that offers a full suite of payment products that enhance the security and performance of point-of-sale data as it races between merchants and banks.
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vmware, bridgepay, solutions, spx, hyrbrid, flash
    
Box
Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
Endpoint security is at a critical juncture. Increasingly, employees at organizations of all sizes are using a wider variety than ever of desktop and mobile devices, including smartphones, tablets and laptops, as they work from broadly dispersed locations, including home offices. Often, organizations are permitting and even encouraging employees to use their own devices under BYOD (bring your own device) policies. With these devices, employees are accessing not only corporate data and applications, but also social media, banking and shopping sites. Download this white paper to learn more about endpoint security.
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endpoint security, desktop devices, mobile devices, byod, corporate data, technology
    
CDW-Trend Micro
Published By: Microsoft Azure     Published Date: Apr 11, 2018
When you extend the global reach of your enterprise, you’ll find new markets for your products and services. That means reaching more potential customers, bigger growth potential, and higher ROI. But to tap into those emerging markets, you need to provide the best, most consistent user experience. Now, it’s possible for you to build, deploy, and manage modern apps at scale with a globally-distributed database—without the hassles associated with hosting in your data center. Read the e-book Build Modern Apps with Big Data at a Global Scale and learn how Azure Cosmos DB, a globally-distributed turnkey database service, is transforming the world of modern data management. Keep access to your data available, consistent, and safe—with industry-leading, enterprise-grade security and compliance. Start developing the best app experience for your users based on five well-defined consistency models: Strong: Favors data consistency. Ideal for banks, e-commerce processing, and online booking. Boun
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Microsoft Azure
Published By: DocuSign     Published Date: Mar 23, 2016
Read the case study to learn how Associated Bank systematically replaced a portion of its paper-based processes with DocuSign's Digital Transaction Management (DTM) solution to provide better customer service and gain the competitive advantage that comes with it. By using DocuSign, Associated Bank: • Unlocked data, sped up processes, reduced abandonment rate • Increased efficiency and improved customer satisfaction • Gained sustainable competitive advantage
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DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
In today’s digital world, paper documents are an obstacle to doing business. Implementing a Digital Transaction Management (DTM) system can help, but financial services firms need solutions that offer bank-level security, regulatory compliance, operational efficiency, and a positive end-user experience. Read the report and discover the top 10 reasons why Financial Services firms choose DocuSign for their Digital Transaction Management and esignature solution.
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DocuSign
Published By: DocuSign     Published Date: Mar 23, 2016
Get the Ombud research report to understand how to: • Align customer and business priorities • Assess which processes can be optimized to drive customer satisfaction • Adopt a unified, enterprise-wide strategy
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DocuSign
Published By: DocuSign     Published Date: Jul 25, 2016
Savings Bank Life Insurance Company shares how DocuSign is more than a vendor, they are a partner who works to bring their business to the next level.
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DocuSign
Published By: Ephesoft     Published Date: Jan 18, 2018
Financial services companies can improve customer service and their bottom line by automating document intensive processes with banking, such as new account openings, mortgage, investing, credit cards, insurance, and personal, small business and commercial financial services. Learn how to make a substantial impact in terms of efficiency and cost savings for your organization with intelligent document capture technology.
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extraction, validation, exporting, delivery, cloud, cost reduction, security
    
Ephesoft
Published By: G/O Digital     Published Date: Nov 13, 2014
It doesn't matter the legal field you specialize in – personal injury, bankruptcy, real estate, family law – you probably don’t have the time to focus on clients, the daily operations of your practice, and grow your business at the same time. To maintain a local business, you continually need to search for new business leads while still providing the best service to your clients and still find some time to sleep at night. This guide is here to help you boost your online lead generation with simple-to-execute solutions and best practices. Download this guide to help boost your online lead generation with simple-to-execute solutions and best practices.
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digital marketing, online marketing, internet marketing, search marketing, seo, ppc, search engine optimization, social media, email marketing, web development, web design
    
G/O Digital
Published By: VeriSign Incorp.     Published Date: Jul 13, 2009
Financial institutions understand the importance of keeping their site visitors safe while on their site, but they aren’t the only ones.  Read this guide to learn how to secure your site with SSL. Learn more today!
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verisign, trust, seal, trust mark, ssl, extended validation (ev) ssl, banking, financial
    
VeriSign Incorp.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, financial, quality, risk, management, cost, reduce costs, effiency, operations, optimization, control, proftits, data center, solution, customer, brms
    
IBM ILOG.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, health, healthcare, customer, service, private, epxperience, insurance, organization, results, success, barmenia, accurate, control, automate
    
IBM ILOG.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Much of the value of BRMS is achieved when it is combined with a larger SOA strategy and BPM. This video demonstrates clear requirements for reuse using the multichannel use case for retail banking.
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ibm, brms, soa, bpm, video, demonstration, multichannel, banking, retail, customers
    
IBM ILOG.
Published By: Citrix Online     Published Date: Apr 28, 2009
COCC, a leading provider of technology services for community banks and credit unions, needed a way to reach distant customers without increasing travel costs. That's when COCC decided to try online meeting technology.
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collaboration, mobile workforce, mobile workers, expense, travel, citrix online, citrix, collaborative, gotomeeting, cocc, online meeting, webcast, productivity
    
Citrix Online
Published By: White Horse     Published Date: Oct 07, 2009
One of the biggest dilemmas for marketers today is how to evolve their marketing mix without breaking the bank on testing or sacrificing the predictable results of their established programs. In this Webinar, White Horse provides an overview of cross-channel modeling methods, weighing the pros and cons of each, and presents new tactics for sharpening marketing channel allocation for stronger, more measureable results.
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integrated marketing, cross-channel marketing, digital marketing, digital advertising, marketing strategy, media mix, media planning, interactive marketing
    
White Horse
Published By: Bazaarvoice     Published Date: Nov 05, 2014
In this new whitepaper, we’ll show you how banks that embrace this social opportunity are deepening relationships with customers and driving business. We’ll share tips and success stories of retail banks.
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bazaarvoice, social media, retail banking, customer conversations, drive acquisition, retention, innovation, retail banks, financial landscape, social technologies, customer relationships
    
Bazaarvoice
Published By: Arkadin     Published Date: Sep 11, 2013
Financial services institutions focus on innovative services, customer relationships, and cost structures to drive profitable growth. Remote collaboration solutions (audio and web conferencing) are technologies target these three areas by transforming business processes.
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financial services, finance, fsi, financial service institutions, regulatory compliance, banking and financial services, financial solutions, capital markets, collaboration, collaboration solutions, arkadin, web collaboration solutions, web collaboration services, conferencing solutions, conferencing services, audio web conferencing
    
Arkadin
Published By: IBM     Published Date: Nov 07, 2012
This is a series of 5 papers giving an Industry POV for analytics (Banking, Insurance, Government, Telecommunications, Retail). These papers extends from Smarter Computing Industry papers with a deeper look at analytics.
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retail, ibm, smarter analytics, performance, customer insight
    
IBM
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