One of the first steps to BPM success is to communicate an accurate business case. While the benefits to the business are often clear, what are the most common factors that drive the total cost of your BPM program?
The research explores the challenges surrounding digital transformation and provides recommendations based on four key areas.
Understanding the drivers of change for your business
Identifying the risk factors that influence successful transformation
Overcoming cultural and organizational resistance to change
Increasing the agility of existing systems to drive transformation
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