Published By: Limelight
Published Date: Aug 15, 2012
This whitepaper poses the argument that choosing a solution to provide multi-screen delivery of your content can have a major impact on the efficiency of your publishing workflow and, ultimately, your bottom line
Published By: LivePerson
Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels.
What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line.
But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
According to Accenture, identifying and influencing these profitability
levers is at the top of most CFO agendas today, as CEOs increasingly look to their finance chiefs for insights on where to invest in new initiatives that can boost top line and bottom line growth.
Published By: Red Hat
Published Date: Sep 25, 2014
When a company sells services to a consumer audience primarily through a Web user interface (UI), that Web UI had better be online and available, all the time, especially if you are an airline. Such is the real-world scenario that faces Chris Skretowski, Linux Specialist at Devon, United Kingdom-based Flybe, Europe's largest regional airline.
Despite being a relatively small IT function, it powers a regional airline with over 1,700 employees and 55 aircraft, and the company has big ambitions, driven top down by a new CEO who believes that technology adoption and use can make a real difference in the company's bottom line. Having a board that is supportive of IT as a strategic business driver means there is lots of open air ahead for Skretowski, who is responsible for all the Linux infrastructure that front ends the company's missioncritical Web presence.
Flybe was one of the 21 companies that were interviewed for quantitative results on their operations as part of an IDC ROI analys
Download "Cybersecurity Is Essential for M&A Due Diligence" to learn how Security Ratings can help you examine the risk your latest target poses to your information security (and potentially your bottom line).
What if you could get the right product to market 18 percent faster? What would that mean to your bottom line? For the average 100-person team, 18 percent translates to $1.5 million a year, and
puts one to two hours back into the day of every person on product-related teams.
Your product teams are constantly shifting priorities in response to change, requiring everyone involved to make hundreds of decisions that can impact the business value of your delivered product. Although you can’t eliminate change, you can help your organization be more productive in its face. You can help them be more responsive, more empowered and faster.
Published By: ServiceNow
Published Date: May 21, 2015
The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download this report to learn:
• The average annual benefits of Service now over five years
• The actual time to payback of the ServiceNow investment
• The true ROI of ServiceNow
Published By: ServiceNow
Published Date: Jul 09, 2015
The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line.
IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation.
Published By: ServiceNow
Published Date: Jul 09, 2015
ServiceNow surveyed nearly 1,000 managers in the US and the UK to understand the effectiveness of the tools and processes in their corporate environment. Results revealed nearly two days a week are spent on administrative tasks that are not core to their jobs. There’s an exponential impact on an organization’s top and bottom lines as employees have less time to do their jobs and it takes more people to complete the job. Learn about how your organization can overcome the obsessive use of email and spreadsheets to get real work done.
Published By: NetSuite
Published Date: Feb 17, 2016
NetSuite and the National Online Retailers Association (NORA) recently gathered some of Australia’s leading retail leaders to examine the strategies that enable retailers to deliver a seamless brand experience across all channels and boost their bottom line. Download this report to learn more.
In this executive report, based on cumulative research over the past five years by the IBM Institute for Business Value we will explore how the emergence of digital technology, and the increasing willingness of consumers to use it, has disrupted the retail industry at virtually every level – from shoppers, to megastores, to digital to social media, and more. Further, we will provide recommendations that can enable retailers to position themselves to slice through this disruption and provide seamless, omnichannel customer experiences and conversations that can help build customer loyalty, create value and positively impact the bottom line.
Securing your infrastructure, your customer interactions and protecting your data are critical to preserving your reputation and your bottom line. Many cyber attacks remain undetected for up to eight months and can cost an organization an average of 11 million USD.
Published By: Genesys
Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months!
Download this eBook and learn:
• How to calculate ROI and time-to-value in different types of small contact center profiles
• What factors to consider when selecting a cloud vendor
• Three common myths about the cloud
The right network can enable banks and financial services firms to provide service that spans the branch office to the home office or mobile device, offering a seamless customer experience no matter how their business is conducted. It is imperative, then, that banks understand the impact their network has on the speed, agility and flexibility of the systems that serve their customers, which ultimately impacts their bottom line.
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions.
Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
Restaurant inventory management is not a favorite activity among restaurant managers, but that doesn’t mean it has to be painful. The process — especially when conducted with outdated methods — is both tedious and time-consuming. But better inventory management could have a big impact on your restaurant’s bottom line.
This infographic tells you how to handle objections from managers who don’t want to your inventory management system and lays out how to fix the problem with modern, mobile inventory tools.
When was the last time you really assessed your inventory management process? Inefficient inventory processes are a time-suck and can also drive up your food costs — but it doesn’t have to be that way.
In recent years, great strides have been made in restaurant management technology—specifically when it comes to inventory. This infographic will examine how restaurant operating platforms can save managers time, cut food waste costs, and create opportunities to drive your bottom line margin in more effective ways.
Supply Chain Cloud: 4 Success Stories
From improved scalability to cost savings, organizations are realizing the advantages of cloud-based supply chain management (SCM). Learn how innovative brands like Panduit have boosted supply chain performance with Oracle SCM Cloud.
Published By: Datastax
Published Date: Apr 04, 2017
Today’s customers expect a seamless, intelligent and personalized experience that operates at the speed of the cloud and is continuously available regardless of location or platform. To deliver an optimal customer experience that will enable you to stay ahead of competitors you need a distributed, responsive and intelligent architecture which is only possible when the right database is in place.
Read this eBook to learn how your database technology decisions can affect your ability to deliver either a transformational customer experience or a lackluster, dissatisfying encounter that benefits your competitors, not your bottom line.
There is increasing urgency for organizations today to comply with regional data protection regulations or face potential financial and legal repercussions, and customer backlash. This awareness is heightened by recent headlines related to data breaches, rising risks of BYOD, and other privacy lapses that have bottom line and reputational consequences.
Learn how to prepare for this new world of data privacy with actionable advice for senior IT leaders addressing data privacy concerns in their organizations.
This paper covers key issues to consider when it comes to protecting corporate and employee data privacy, including:
Sectorial regulations, including HIPAA and FINRA
Evolving Data Protection Acts in EU countries with a strong focus on citizen privacy, data residency requirements, and concerns over data production
BYOD policies blurring the lines between personal and business data
Internal controls for safeguarding PII & PHI
Oral health can have a big impact on your bottom line. Learn how to take care of your employees and your company.
Each year, 164 million hours of work are lost in the U.S. to dental disease.1 So it’s clear that helping employees with their oral health can have a big impact on your team’s productivity. Combining your medical and dental benefits with Excellus BlueCross BlueShield can help catch small problems early to keep costs in check – and it’s more affordable than you might think.
Find out more by downloading a free infographic from Excellus BlueCross Blue Shield, and get more resources covering a range of health-related topics at ExcellusforBusiness.com.
Don’t Let Non-Compliance Fines Impact your Bottom Line and Reputation.
Manual reconciliation of vast amounts of data is an arduous process, involving countless staff hours that includes backtracking, often ending without an audit trail to demonstrate how the balance sheet was derived.
Automated processes offer a solution to this risk-laden adventure. In the white paper, The Buried Costs and Hidden Risks of Manual Reconciliation for Financial Institutions, learn how to calculate and compare the costs of a manual system versus an automated system.
Tags: manual reconciliation, automated reconciliation for banks, automated reconciliation for credit unions, automated reconciliation, automated reconciliation for financial institutions, automated reconciliation system, non-compliance, data reconciliation
The right kind of insurtech can modernize the financial close, freeing up time, money and resources so businesses can focus on strategic efforts and specific customer needs. Reconciliation of transactions and accounts across large organizations is one area where automation and digitization can have a major impact on the balance sheet.
In the article, Not Ready for Insurtech? Here’s Proven Automation You Can Use Now!, learn how one of the top ten major insurance carriers has used digitization for the past decade to streamline their reconciliation efforts - saving time and money - while increasing their bottom line.
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