customer information

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Published By: Oracle     Published Date: Nov 05, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
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mobility, mobile, collaboration, crm, customer service, sales, enterprise communication, mobile crm
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
Tags : 
mobility, mobile, collaboration, crm, customer service, sales, enterprise communication, mobile crm
    
Oracle
Published By: IBM     Published Date: Jan 02, 2014
This study highlights the phases of the big data journey, the objectives and challenges of midsize organizations taking the journey, and the current state of the technology that they are using to drive results. It also offers a pragmatic course of action for midsize companies to take as they dive into this new era of computing.
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ibm, analytics, global business service, big data, business value, it professionals, volume, velocity
    
IBM
Published By: Kapost     Published Date: Jan 16, 2014
Today, the internet has changed the way buyers discover solutions. More people are meeting and researching vendors online than ever before. Your ideal customers are reading blog posts and articles, checking Facebook, Twitter, and LinkedIn profiles, and forming opinions based on what you say and share online. Before they call to get to know your company better, they turn to Google for answers and information. If a competing vendor appears smarter, more interesting, or more reliable than you, your buyers will reach out to them first. These online engagements have changed the rules of buyer/brand communications. So how can you and your company form meaningful relationships with buyers who are getting to know you long before they’ve been introduced?
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content marketing, content strategy, content management, content planning, content distribution, marketing campaigns, marketing campaign management, content marketing platform
    
Kapost
Published By: Cisco     Published Date: Apr 10, 2015
While providing your customers and guests with Wi-Fi, you can give them pertinent information, individual attention, and special offers. And you can learn how, where, and when they move through your venue. Customers or guests passing through your store, hotel, or other venue increasingly expect free Wi-Fi. They also expect personal service. You can give them both, which can help boost your sales. And in doing so, you can gain information that will help make your venue more attractive and profitable.
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cisco, wifi, wireless. wan, wlan, network design, it solutions
    
Cisco
Published By: DocuSign     Published Date: Jul 12, 2019
Managing customer information for more than 100,000 customers, salesforce.com was looking to scale and increase efficiency as the company continues to grow. By standardizing on DocuSign for electronic signature within their sales process, salesforce.com cut deal close time from an average of two days down to 90% of deals closing in 1 day; and 71% of deals closing in 1 hour.
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DocuSign
Published By: IBM     Published Date: Aug 05, 2015
Banks have always benefited from customer information based on account activity and segmentation. With the advent of big data technologies, banks can understand their customers in greater depth and predict their needs by analyzing all available customer information.
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digital banking, big data, ibm, customer information, account activity, segmentation, value proposition, customer behavior
    
IBM
Published By: IBM     Published Date: Oct 16, 2015
The core principles of retailing may remain the same but the methods by which retailers must reach out to customers are constantly evolving. As the need for real-time analytics and customer information grows more important, retailers need robust systems to manage the ever-expanding volumes of data.
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customer experience, transaction processing, omnichannel banking, consumer demands, customer interaction, shopper experience, retail
    
IBM
Published By: SPSS     Published Date: Jun 30, 2009
In an intensely competitive marketplace, knowledge is power. The more an airline can learn about what its customers like and don't like about its offerings, the more effective it can be at building customer loyalty and maximizing its revenues.
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spss, american airlines, customer loyalty, maximize revenues, roi, specialized market intelligence, production of information, increased productivity
    
SPSS
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
In an intensely competitive marketplace, knowledge is power. The more an airline can learn about what its customers like and don't like about its offerings, the more effective it can be at building customer loyalty and maximizing its revenues.
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spss, american airlines, customer loyalty, maximize revenues, roi, specialized market intelligence, production of information, increased productivity
    
SPSS, Inc.
Published By: Tippit, CRM     Published Date: May 15, 2009
Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.
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tippit, marketing, analytics, sales force automation, crm, onyx software, rightnow technologies
    
Tippit, CRM
Published By: VeriSign Authentication Services, now a part of Symantec Corp.     Published Date: Oct 11, 2011
Learn how online businesses can instill trust and confidence in their web sites, protect valuable brands, and safeguard customers' sensitive information.
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verisign, verisign.com, security, extended validation ssl, authentication, trust marks, certificate authority, search-in-seal
    
VeriSign Authentication Services, now a part of Symantec Corp.
Published By: SAS     Published Date: Apr 25, 2017
Marketing must meet the needs of tech-savvy customers knowledgeable of brands and product information due to the rapid growth of connectivity, available information and expansion of channels. Before making a purchase decision, customers often consult more than 10 sources including social media, user reviews, online stores and brand comparisons. And, customers want to be recognized across all the platforms through which they interact with you – whether speaking to your employees on a mobile phone, tweeting at the brand or creating a shopping cart online. Similarly, you want to recognize every step of these journeys and understand the significance of each one.
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SAS
Published By: SugarCRM     Published Date: Jul 29, 2015
Today’s customer is more educated and connected than ever before. With seemingly endless choices, and unfettered access to information from peers and other sources – standing out in the market is harder than ever. And lowering prices is not always a winning strategy. So, how can you attract and retain more customers in this new world of business? By focusing on creating extraordinary customer experiences. Learn more in this informative eBook.
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b2b success, customer retention, customer experience, information access
    
SugarCRM
Published By: IBM     Published Date: Aug 21, 2013
Enterprise Marketing Management, or EMM, is a software technology solution for marketing organizations that provides a comprehensive marketing platform for managing customer and prospect interactions throughout the customer lifecycle. Before introducing the IBM® Enterprise Marketing Management suite, here are some recent observations about today’s marketing environment that set the context in which IBM is seeking to meet the needs of marketers. The practice of marketing is challenging these days because of the rise of the “empowered customer.” Today’s customers are well-informed, use other people as their primary information source, interact with companies through multiple channels, touch points and media, and want (but rarely get) a superior customer experience—and have outlets for venting frustration when they don’t get what they want.
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marketing, enterprise marketing management, interactive marketing, marketing channels, emm, ibm, customer relationship management, marketing environment
    
IBM
Published By: Oracle     Published Date: Nov 05, 2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
Tags : 
mobility, mobile, collaboration, crm, customer service, sales, enterprise communication, mobile crm
    
Oracle
Published By: OpenText     Published Date: Apr 16, 2014
Learn how the enterprise process management systems that you are using may be outdated and see why there may be another enterprise process application that better fits your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
Published By: HP     Published Date: May 14, 2014
In today’s business environment, customers rely on the most efficient, high performing, and reliable backup systems to protect critical business information. Customers need to protect increasing levels of data while keeping costs under control. HP StoreOnce Backup systems provide a disk-based data protection platform while addressing data growth by applying HP StoreOnce deduplication software for efficient, longer term data retention.This document describes the benefits of using HP StoreOnce Backup systems combined with HP StoreOnce Catalyst software and HP Data Protector to back up important enterprise data. This document also recommends backup and recovery implementations.
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hewlett packard, storeonce, data protector, catalyst software
    
HP
Published By: HP     Published Date: May 14, 2014
This paper is the outcome of a series of in-depth interviews ESG analysts performed with senior IT professionals in various industries. The objective was to determine the direct and indirect value customers derive from using HP Converged Storage solutions to address their primary storage needs, and more specifically their returns on information—such as gaining more value from corporate data for better decisions; infrastructure—in the form of lowering costs and increasing infrastructure agility; and individuals—including time savings and reduced management complexity.
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storage, real world roi, hp 3par, hp converged storage, storage solutions
    
HP
Published By: HP     Published Date: Jun 03, 2014
This paper is the outcome of a series of in-depth interviews ESG analysts performed with senior IT professionals in various industries. The objective was to determine the direct and indirect value customers derive from using HP backup, recovery, and archive solutions for information and more specifically their returns on: information—such as gaining more value from corporate data for better decisions; infrastructure—in the form of lowering costs and increasing infrastructure agility; and individuals—including time savings and reduced management complexity.
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hewlett packard, roi, backup, recovery
    
HP
Published By: Polycom     Published Date: Dec 18, 2014
In the next few years we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. The technology has developed considerably from early adopters to its current form of mass market roll-out. It’s anticipated that nearly half of information workers will have some type of personal video solution in 2016, up from just 15% today. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses will be looking to providers of telephony, business applications and network infrastructure services to include this capability as part of their offering. This report will examine the basic components of the technology, considerations for deploying video conferencing solutions, and will introduce the Polycom® RealPresence® Platform to readers
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business, video, conference, multicultural, meetings, communication, cio, digital
    
Polycom
Published By: DocuSign     Published Date: Mar 23, 2016
Mobile. It’s where things are going in life and in business. Your coworkers and customers are 2-5 times more likely to access information on their phone than their PC. This eBook explores the mobile trends transforming how business gets done. Plus, it offers real-world examples of how companies like yours are using the new accessibility to their advantage.
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DocuSign
Published By: DocuSign     Published Date: Aug 09, 2016
"Mobile. It’s where things are going in life and in business. Your coworkers and customers are 2-5 times more likely to access information on their phone than their PC. This eBook explores the mobile trends transforming how business gets done. Plus, it offers real-world examples of how companies like yours are using the new accessibility to their advantage."
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docusign, digital transaction management, paperless, esignature, paper cost
    
DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
Mobile. It’s where things are going in life and in business. Your coworkers and customers are 2-5 times more likely to access information on their phone than their PC. This eBook explores the mobile trends transforming how business gets done. Plus, it offers real-world examples of how companies like yours are using the new accessibility to their advantage.
Tags : 
    
DocuSign
Published By: DocuSign     Published Date: Apr 12, 2017
In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to meet the speed of business. Enterprises of all sizes and types are adopting CRMs as the norm. CRMs offer a single source of customer information and reduction in paper. Most importantly, they allow companies to do business more rapidly and with greater agility. Read this eBook to learn how you can extend the value of your CRM system to see increases in operational efficiency, lead conversion, customer satisfaction, and sales revenues.
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DocuSign
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