Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service.
In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance.
Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time.
Read the case study to learn how Comdata:
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
Published By: Cisco EMEA
Published Date: Nov 13, 2017
As BluePearl’s business continues to grow and its strategy evolves, its investment in Cisco® technology is protected. When BluePearl moves to a centralized data center in the near future, all Cisco HyperFlex nodes can still be managed as one integrated infrastructure.
Published By: HPE Intel
Published Date: Mar 15, 2016
Are you asking the right questions about your data center?
• Would you like your IT infrastructure to be faster and more agile?
• Would you like to improve your cost structure?
• Do you plan to adopt a hybrid IT infrastructure and become a service provider for your business?
To adapt to and compete in our ultra-connected, data-driven, and digital world, you need to effectively plan, build, integrate, and manage your facilities, platforms, and systems to efficiently align your infrastructure resources.
Understand how infrastructure complexity slows down data delivery and why flash storage alone addresses less than half of slow downs.
HPE makes the data center of the future available today. There are thousands of customers that can benefit from InfoSight predictive analytics within the HPE Nimble Storage and HPE 3PAR platforms. Enterprises depend on data to improve customer interaction, accelerate product development and run the back office.
In our 40-criteria evaluation of data center hardware platforms for software-defined networking (SDN), we identified the nine most significant players — Alcatel-Lucent Enterprise, Arista Networks, Extreme Networks (which recently acquired Brocade Communications System’s data center networking business), Cisco Systems, Cumulus Networks, Dell, Huawei, Juniper Networks, and Pluribus Networks — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations professionals (I&O) make the right choice.
It is no secret; security and compliance are at the top of the list of concerns tied to cloud adoption. According to a recent 2017 Cloud Security survey to over 350,000 members of the LinkedIn Information Security Community, IT pros have general concerns about security in the cloud (33 percent), in addition to data loss and leakage risks (26 percent) and legal and regulatory compliance (24 percent)1. The number of reported breaches in enterprise datacenter environments still far exceeds the reported exposure from cloud platforms, but as businesses start using public clouds to run their mission-critical workloads, the need for enterprise-grade security in the cloud will increase.
Public cloud environments require a centralized, consolidated platform for security that is built from the ground up for the cloud, and allows administrators to monitor and actively enforce security policies. The tools and techniques that worked to secure datacenter environments fail miserably in the cloud. Se
Today's business environments are very different to those of 10 years ago. Windows Server 2003 has been a trusted friend for over a decade, but there are better ways to deliver against today's business expectations and technical possibilities. Download this paper to better understand the risks of ignoring the end of support and to discover the advantages of migrating to a modern data center platform.
Technology is moving fast and your data center needs to keep up so your business can thrive. Migrating to the latest platforms and solutions, such as Windows® Server® 2012 R2, lets you take advantage of its virtualization advancements and tap into the Microsoft cloud OS. Combined with unique innovations featured in Dell server, storage and networking solutions, you can do more than modernize your IT — you can transform it.
Published By: Red Hat
Published Date: Dec 09, 2013
Linux has proven to be a key element for successful datacenter modernization. Red Hat Enterprise Linux delivers cross-architecture standardization to a single operating system (OS) and provides a target platform for migrating mission critical workloads. For more information on Red Hat Enterprise Linux datacenter modernization watch the webinar here.
Discover how HPE Advisory Consulting Services consolidates and modernizes workloads and technology siloes, simplifying administration, and improving automation. Learn how IT organizations can support on-demand IT services and enable DevOps, self-service IT and agile development practices, while reducing equipment and operating expenses. This HPE Blueprint provides them with an overview of the steps they need to consider to achieve this outcome. This is valuable information to the IT person, particularly when they don’t know where to begin.
Hey all, this is David Press and Doug Lardo, two engineers working on improving the data center networking that enables online services at Riot. This article is the third part in a series on exactly that topic, which begins with an overview from Jonathan of a platform we called rCluster. This time we’ll be discussing our approach to Software Defined Networking (SDN), how we integrate SDN with Docker, and the new infrastructure paradigms that this combination has unlocked for us. If you’re curious about how SDN can transform infrastructure, how to empower developers to obtain and secure networking resources via an API, or how to get out of purchasing larger and larger specialized networking appliances, this article is for you.
Windows Server 2016 is an important release in enabling
IT to deliver on the promise of the third platform.
It provides a path to a seamless, integrated cloud
environment—incorporating public, private and hybrid
models—with the software-defined data center as the
hub. In migrating to this next-generation data center
model, it is essential that IT leaders choose the right
partner for the compute platform, as well as storage,
networking and systems management
Published By: PernixData
Published Date: Jun 01, 2015
Flash is the savior of the virtualized datacenter. It provides incredible performance increases along with tremendous latency reduction, but maximizing its potential can be challenging. Learn how you can architect your storage platform to focus on application performance utilizing server-side resources in conjunction with storage acceleration software.
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance.
Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
Lenovo’s VMware vSAN-based hyperconverged solution reduces TCO by 40% within the datacenter.
VMware-based hyperconverged solutions from Lenovo come with a set of certified components that can be deployed to create platforms that support a broad array of workloads, performance, and budgetary requirements. With VMware vSAN pre-installed, pre-configured, and pre-tested, Lenovo’s VMware-based hyperconverged solutions help improve productivity, and cut complexity quickly and easily.
VMware-based hyperconverged solutions from Lenovo represent proven solutions that are enterprise-class and are already being leveraged within mission-critical environments around the world.
Download IDC’s Infobrief on “The Real-World Value of Hyperconverged Infrastructure” and learn how you can:
• Cut the cost of scaling infrastructure
• Reduce time spent on infrastructure provisioning
• Improve application performance
• Eliminate complexity and cost related to refreshing traditional infrastructure
Forrester white paper that examines ROI that enterprises may realize by adopting FlexPod for business-critical application workloads such as Oracle databases and Microsoft Exchange and SharePoint Server for communications & collaboration.
Download this eBook to learn the steps you can take now to prepare for the all flash data center.
flash storage, SSD, all flash data centers, nimble storage, predictive flash platform, application perfomance, data velocity
Published By: Red Hat
Published Date: Sep 25, 2014
Enterprises are increasingly adopting Linux as a secure, reliable and high-performing platform that lowers acquisition and operating costs while providing the agility needed to anticipate and react to changing business conditions.
In particular, the Red Hat Enterprise Linux (RHEL) operating environment, which is based on the Linux open-source kernel, has become widely deployed by medium-sized and large businesses, by enterprises in their data centers, and in private and public cloud infrastructures.
RHEL is distributed and supported by Red Hat Inc., the world’s largest provider of open-source software solutions, accounting for 74.7% of worldwide Linux operating system (OS) revenue.
As a development and deployment platform, RHEL offers an efficient, scalable and robust operating environment with certified security and flexible deployment options in physical and virtualized environments.
Published By: Red Hat
Published Date: Sep 26, 2014
What if you could simplify and standardize all your systems? What if you could make the most of what you have, while moving to a trusted and secure platform that gives you the ability to innovate like never before?
With Red Hat you can…
IT must keep up with the demands of business, but still lead the way to innovation that fuels growth. Eliminate excessive complexity and inefficiency in your datacenter—without leaving behind existing investment. Standardizing on Red Hat doesn't mean ripping and replacing. It means having a well-managed platform AND freeing up resources to innovate with greater efficiency, security, stability, and minimal overhead.
Published By: Equinix
Published Date: Oct 27, 2014
Enterprises grapple with a host of challenges that are spurring the creation of hybrid clouds: collections of computing infrastructure spread across multiple data centers and multiple cloud providers. This new concept often provokes uncertainty, which must be addressed head on.
As more applications and computing resources move to the cloud, enterprises will become more dependent on cloud vendors, whether the issue is access, hosting, management, or any number of other services. Cloud consumers want to avoid
vendor lock-in—having only one cloud provider. They want to know that they will have visibility into data and systems across multiple platforms and providers. They want to be able to move servers and storage around without a negative impact on
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