employee development

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Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: BetterUp     Published Date: Aug 14, 2018
Michelle has been with Twilio for nearly four years, supporting “Twilions” — as employees are affectionately known inside the company — through tremendous growth in both revenue and headcount. “We’re looking at creating a great employee experience at Twilio. We want to provide Twilions with the tools, resources, and experiences they need to innovate, scale, and grow.” BetterUp’s whole person approach was a key part of Michelle’s evaluation process. Most leadership development approaches focus on teaching people what to do. But what they miss is an equal focus on how to be. In contrast, BetterUp’s approach addresses the psychological resources that allow leaders to manage themselves so they have the capacity to manage others. This includes the ability to remain resilient, have a growth mindset, maintain a sense of control, and take risks. Evidence shows that these resources need to be in place for sustainable leadership habits to take root.
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BetterUp
Published By: BetterUp     Published Date: Mar 06, 2019
Research suggests that up to half of the investment your organization is making in Learning & Development (L&D) is being wasted. Employees unfortunately lose up to 75% of the information they receive through traditional L&D approaches (including learning management systems, episodic trainings, and workshops) — an effect known as the training transfer problem. In this report, discover the five critical requirements for effective behavior change and leadership development.
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BetterUp
Published By: Glint     Published Date: Sep 19, 2017
The employee engagement survey can be a powerful force for consistent, positive change. This guide provides a more insightful and actionable approach to employee engagement, including a framework for designing and implementing pulse programs. The ideas inside come from decades of engagement survey and organizational development (OD) experience.
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employee engagement software, team engagement software, employee engagement initiatives, impact of employee engagement, employee engagement software, drivers of employee engagement
    
Glint
Published By: Automation Anywhere     Published Date: Nov 06, 2019
Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily automated. With Robotic Process Automation (RPA), businesses can offload these cumbersome tasks to their Digital Workforce, giving human workers more time for productivity and innovation. According to Forbes, automation can save employees up to six to nine weeks of effort each year, saving businesses four million dollars annually. This recovered time can be reinvested into career development and personal growth opportunities, making work more human.. Gartner predicts that by 2020, 40% of large enterprises will have adopted Robotic Process Automation (RPA), up from less than 10% today. The evidence is overwhelmingly clear. To be competitive today–and tomorrow–you must automate. But which products should you buy for your organization?
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robotic process automation, forbes, gartner, automate
    
Automation Anywhere
Published By: Instructure     Published Date: Jun 25, 2019
The How-to Guide to Developing Your Employees and Retaining Top Talent. Many organisations are finding it difficult to attract, engage and retain the right people. However, companies ranked among 2019’s top places to work all agree on one thing: ‘employee development’ is the secret sauce. Your people need more than fun perks and competitive pay - they require ongoing, personal development to be productive, loyal and engaged. This guide covers: Why ‘employee development’ is key Tips & tricks for setting your employees up for success Effective employee development must-haves How the Bridge employee development platform helps you tackle all this This guide is designed to help HR and L&D leaders to successfully engage their workforce and foster a culture of learning, development and growth. About Bridge Bridge, from the makers of Canvas, is employee development software that creates a positive employee experience and increases engagement through purposeful learning, continuous feed
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Instructure
Published By: Skillsoft     Published Date: Apr 23, 2015
In this paper, Judith Leary-Joyce explains why it is important to always be on the lookout for new talent, while also building existing employees’ CVs. From recruitment to development to retention and succession planning, Judith explains just how important learning is to every stage of the talent management lifecycle. So get reading quickly because the talent pipeline never stops moving.
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talent recruitment and development, talent management lifecycle, retention of employees, skillsoft
    
Skillsoft
Published By: JBoss Developer     Published Date: Feb 05, 2016
IDC analyzed the business value that six surveyed organizations are realizing through their use of Red Hat integration products based on interviews conducted from April to June 2014. Interviewees were from companies ranging in size from just hundreds of employees to several hundred thousand employees, with a mean employee base of just under 92,000. Companies interviewed included representatives from the telecommunications, IT, shipment and logistics, and document management industries. These organizations are headquartered in the United States, the United Kingdom, and Norway and several of them operate on a global scale. These organizations use JBoss Fuse for integration and development of business-critical internal and customer-facing applications
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jboss, red hat, idc, integration, jboss fuse
    
JBoss Developer
Published By: CA Technologies     Published Date: Jun 04, 2015
To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
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CA Technologies
Published By: Workday UK     Published Date: Nov 12, 2019
Now more than ever, it's critical to keep employees engaged and happy at every stage of their journey. The right technology gives you the tools to make that happen. View this infographic to see how a complete approach to employee engagement – from recruiting and hiring to onboarding and career development – helps create a winning experience.
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workday, workforce technology, digital strategy
    
Workday UK
Published By: SumTotal Systems     Published Date: Oct 10, 2013
E-learning is already known to be the most efficient and cost effective way to deliver training to a workforce. However, the best way to truly prepare employees for meeting organisational objectives is to focus the training on three major areas of skill development. Using a learning solution that is capable of delivering optimal training on each type of skill and checking for comprehension by examining the outcomes from other HR processes will drive performance within the company as employees develop their soft, functional and compliancebased skills.
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e-learning, sumtotal, training, development, employee training, employee development, workforce, workforce management, skill development, human resources, hr technology, soft skill development, function skill development, compliance development, enterprise learning
    
SumTotal Systems
Published By: SAP     Published Date: Jun 12, 2015
We found that many companies lack the structure, strategy, culture, solutions and resources to manage employees effectively. Download this executive summary and learn that to succeed, they must address the role and relevance of people strategy; changing demographics and evolving definitions of work; leadership ability and cultivation; employee wants and needs; and talent development.
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SAP
Published By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
We found that many companies lack the structure, strategy, culture, solutions and resources to manage employees effectively. Download this executive summary and learn that to succeed, they must address the role and relevance of people strategy; changing demographics and evolving definitions of work; leadership ability and cultivation; employee wants and needs; and talent development.
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SuccessFactors, an SAP Company
Published By: Skillsoft     Published Date: Aug 26, 2016
Around the globe, organizations in every industry sector are struggling to attract, retain, and develop talent. But few organizations are prepared to successfully overcome those challenges. Download a new learning and talent framework to learn how to create a sustainable source of talent, and to overcome skill gaps. In it you’ll find: - What fundamental shifts you need to make to better compete for talent - How to exploit technology for smarter HCM and L&D strategies - Why learning and talent management processes must be tightly integrated Download "The Skillsoft Learning and Talent Maturity Framework.
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microlearning, development, mobile, employee developmentlearning, engagement, talent management, elearning, elearning, hcm
    
Skillsoft
Published By: Skillsoft     Published Date: Aug 26, 2016
Success nowadays demands providing all members of the workforce with the resources they need in order to effectively respond to and support customers’ needs and expectations. More specifically, organizations must provide employees with digestible knowledge at the point of need and as quickly as possible, so they can re-learn how to resolve specific challenges, also known as microlearning. According to research from Aberdeen, Best-in-Class companies are 60% more likely than all others to consider microlearning to be effective for employee development. This report explores the importance of microlearning, and what it can do for your business, your employees, and your customers.
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microlearning, development, mobile, employee development
    
Skillsoft
Published By: Skillsoft     Published Date: Dec 06, 2016
Success nowadays demands providing all members of the workforce with the resources they need in order to effectively respond to and support customers’ needs and expectations. More specifically, organizations must provide employees with digestible knowledge at the point of need and as quickly as possible, so they can re-learn how to resolve specific challenges, also known as microlearning. According to research from Aberdeen, Best-in-Class companies are 60% more likely than all others to consider microlearning to be effective for employee development. This report explores the importance of microlearning, and what it can do for your business, your employees, and your customers.
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microlearning, development, mobile, employee development
    
Skillsoft
Published By: Absorb     Published Date: Sep 18, 2018
You’re ideating while executing. With funding in hand, you must deliver. Patience? Well, it’s nonexistent. If this sounds familiar, you’re likely one of many energetic companies vying to grab the best talent possible to deliver on your mission. How well your workforce executes will depend on the quality of your onboarding and employee development. By building an eLearning program on a Learning Management System (LMS), you’ll get newbies up to speed and free your team to focus on the heavy brain work. Here’s how the right LMS will pay off bigtime ROI.
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roi, employee development, learning & development
    
Absorb
Published By: VMWare EMEA     Published Date: Oct 23, 2017
Digitalization has spurred new opportunities for how business gets done. With the emergence of big data and mobility, enterprises see the promise of making employees more productive and keeping customers more engaged. And they recognize that efficient, prompt application development and delivery are instrumental for taking advantage of these new opportunities. In this unforgiving era of digitalization, you need to be first to market if you want to flourish.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA
Published By: Cisco     Published Date: Dec 27, 2017
Flexible work arrangements (FWAs) can come in many forms, including telecommuting, compressed workweeks and flexible scheduling that allows employees to perform tasks outside of core business hours. Improvements in technology have made FWAs possible for a broader segment of the labor force, but some of these arrangements have yet to achieve widespread acceptance in many organizations’ workplace cultures. However, SHRM research shows that participation in some FWAs has risen in recent years, and these measures have yielded positive results for companies’ recruitment and retention efforts, as well as their employees’ development and productivity.
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Cisco
Published By: Workday     Published Date: Nov 12, 2019
Now more than ever, it's critical to keep employees engaged and happy at every stage of their journey. The right technology gives you the tools to make that happen. View this infographic to see how a complete approach to employee engagement – from recruiting and hiring to onboarding and career development – helps create a winning experience.
Tags : 
workday, workforce technology, digital strategy
    
Workday
Published By: Lumesse     Published Date: Feb 13, 2015
This White Paper provides information on how Technological advance is powering a motivational disconnect between what Gen Y/Millenial employees can achieve when it comes to learning and development (L&D).
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gen y, l&d, millenial employees, generation y, l&d in a digital landscape, learning and development
    
Lumesse
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
It is hard to fault the idea that appraisal reveals an employee’s abilities and a development plan should follow naturally from that. The smooth link looks good on paper. The reality is a good deal messier. It is not that HR is doing something wrong, just that the process is harder than it looks. Understanding why it is hard will lead to better results.
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silkroad, human resources, appraisal, learning, development
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Performance appraisal reveals employee abilities. A development plan should follow naturally from that. The process, especially for SMBs or fast-growth companies, can be especially challenging. Understanding those challenges will lead to better results.
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silkroad, human resources, employee appraisal, learning, development
    
SilkRoad Technology
Published By: Puppet     Published Date: Jun 24, 2016
The fifth annual State of DevOps Report, presented by Puppet and DevOps Research & Assessment (DORA), confirms and highlights the fact that achieving higher IT and organizational performance is a team effort spanning development and operations — and it’s an investment that can deliver powerful returns. This year’s report shows how DevOps speeds up delivery, improves quality and security, enhances employee engagement and more. Download the report to learn why: • High-performing IT organization experience 200x more frequent deployments and 24x recovery from failures. • High performers spend 22 percent less time on unplanned work and 29 percent more time on new work, such as features or code. • Taking an experimental approach to product development improves IT performance. The report also helps you understand the ROI of DevOps, and includes formulas to quantify your potential cost savings, using metrics from you own organization.
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Puppet
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
The retail market is growing, presenting employees with more opportunities to find jobs that provide training, development and career progression-something today’s workforce demands. With improvement in the retail sector comes increased pressure to win the war for talent. This three-step checklist will help you identify your talent management strengths and weaknesses so you can recruit and retain the best people.
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Oracle HCM Cloud
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