engagement

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Published By: SAP     Published Date: Nov 04, 2015
Download this eBook to learn more about these 6 strategies to simplify retail marketing: 1. Collect, consolidate, and analyze data 2. Integrate marketing and merchandising 3. Offer a consistent omnichannel experience 4. Deliver real-time, personalized customer engagements 5. Measuring marketing ROI 6. Stimulate loyalty and advocacy
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retail marketing, sap, data analytics, merchandising, omnichannel experience, customer engagement, roi, customer loyalty
    
SAP
Published By: SAP     Published Date: Nov 04, 2015
This executive summary provides a look into how today’s marketing leaders are driving business performance across the customer-centric enterprise
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marketing leaders, adaptive customer engagements, sap, customer experience, customer engagement strategy, customer-centric enterprise
    
SAP
Published By: Davis & Company     Published Date: May 11, 2015
The guide contains links to social media statistics, informative websites, and other resources.
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social media, employee engagement, buy-in, employee participation
    
Davis & Company
Published By: Davis & Company     Published Date: May 11, 2015
What’s the most effective way to get employees’ attention? Leverage marketing best practices to understand employees’ needs and preferences. By doing so, you’ll create communication that employees will view as both meaningful and useful.
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employee communication, marketing, employee needs, employee engagement, human resources
    
Davis & Company
Published By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: • Why today’s technology fails to deliver the experience you want for your customers • What you should expect and receive from your cloud communication provider now and in the future • The impact of the mobile consumer on small and medium business customer engagement strategies • How consumer expectations have changed the workforce Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic
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cloud, telephony, mobile consumer, customization, smbs, seamless experience
    
Mitel
Published By: Mitel     Published Date: Dec 20, 2016
Employees leverage information and analysis that bring relevance to communications with the goal of removing waste, working more efficiently, and bringing the full weight of their company to every customer engagement.
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Mitel
Published By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
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evolution, consumer, demands, cloud, communications
    
Mitel
Published By: Ping Identity     Published Date: Feb 12, 2016
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
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Ping Identity
Published By: Ping Identity     Published Date: Feb 12, 2016
Over the last five years, there has been a major shift in how enterprises need to look at and secure customer identities while offering access to critical applications. Hyper-connected customers are blurring the lines of customer interactions. They’re adopting new patterns of engagement that spread the customer journey and experience across multiple channels.
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Ping Identity
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Onboarding takes enthusiastic new hires and rapidly engages and connects them to the life of the organization. That engagement leads to employee commitment, and their commitment leads to accomplishment.
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silkroad, human resources, onboarding, employee, organizational transition, hiring
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
For decades, learning in a corporate environment consisted of a day or a week of classroom-based training. However, technological advances delivered on the promise of a more complex learning protocol with automated, virtual, and experiential elements. At Connections 2014, SilkRoad’s annual user conference, a panel of learning professionals convened to discuss five major learning themes this year, including integration, mobility, engagement, compliance, and analytics.
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silkroad, human resources, industry trend, learning
    
SilkRoad Technology
Published By: Anaplan     Published Date: Apr 06, 2016
Optimizing incentive compensation: aligning what you say with how you pay CSO Insights’ ICPM study* found that 69 percent of organizations use three or more metrics to build their sales compensation plans, but modeling and planning this sales strategy can quickly become too complex as a spreadsheet-driven exercise. It is crucial to get these incentive compensation structures right, because sales reps receive up to 60 percent of their income from incentive comp. In this white paper, we discuss the disconnect between sales behavior and incentive compensation structure and provide recommended steps towards optimizing your compensation plan.
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sales performance management, compensation management, incentive compensation, sales planning, incentive comp, commission structure, sales performance, xactly, callidus, cso, cso insights, incentive based compensation, excel, spreadsheet planning, spreadsheet, spm, commission, compensation, global compensation, sales engagement
    
Anaplan
Published By: Genesys     Published Date: May 10, 2016
Read the Outbound Engagement Playbook to up your proactive communication game.
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genesys, outbound, playbook, engagement, communication, customers, channels
    
Genesys
Published By: Genesys     Published Date: May 10, 2016
A Multi-Company Cost Savings and Business Value Analysis for Enterprises
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genesys, total economic impact, omnichannel, engagement, contact center, customer experience
    
Genesys
Published By: Genesys     Published Date: Jul 24, 2017
Read this eBook. It deep dives into the top 10 myths of omnichannel customer engagement.
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customer engagement, call centers, contact center, omnichannel, customer engagement
    
Genesys
Published By: Puppet     Published Date: Jun 24, 2016
The fifth annual State of DevOps Report, presented by Puppet and DevOps Research & Assessment (DORA), confirms and highlights the fact that achieving higher IT and organizational performance is a team effort spanning development and operations — and it’s an investment that can deliver powerful returns. This year’s report shows how DevOps speeds up delivery, improves quality and security, enhances employee engagement and more. Download the report to learn why: • High-performing IT organization experience 200x more frequent deployments and 24x recovery from failures. • High performers spend 22 percent less time on unplanned work and 29 percent more time on new work, such as features or code. • Taking an experimental approach to product development improves IT performance. The report also helps you understand the ROI of DevOps, and includes formulas to quantify your potential cost savings, using metrics from you own organization.
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Puppet
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
Organizations are implementing social strategies to improve talent acquisition efforts and employee engagement—get ready with your social collaboration checklist!
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
"Today, 87% of organizations believe that company culture and employee engagement are top challenges, with 50% citing the problem as “very important”. So why are institutions struggling to drive employee engagement and manage talent? Deloitte University Press’ Human Capital Trends report discusses and highlights 10 trends that are reshaping the way organizations approach talent management."
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
Many organizations report the need to upgrade their core HR systems within the next three years. How will organizations measure the return on investment (ROI) of their new HR solution? Learn how to measure ROI, taking into account improvements like an agile, more productive workforce, increased engagement, greater data insight and cost savings.
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Oracle HCM Cloud
Published By: Oracle HCM Cloud     Published Date: Jun 08, 2016
You’ve probably heard of using the power of social media, but what about using the power of social collaboration to create a community of performance and engagement? Learn how.
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Oracle HCM Cloud
Published By: Jamf     Published Date: Jan 18, 2018
Schools are not choosing just any mobile technology. They are adopting iPad, because it is preferred by students and teachers is easier to manage and offers extensive security features. When schools give iPad devices to students, they pave the way for enhanced creativity, more productivity, better engagement and spontaneous collaboration.
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Jamf
Published By: Google     Published Date: Aug 09, 2017
This report looks at the biggest changes in firms’ expectations of their chief information security officers (CiSOs) and provides specific examples of how top information security professionals rise to those occasions.
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security, ciso, chief information security officers, performance, customer experience, customer engagement
    
Google
Published By: IBM Watson Health     Published Date: Oct 27, 2017
With the proliferation of health and fitness data due to personal fitness trackers, medical devices and other sensors that collect real-time information, cognitive computing is becoming more and more important. Cognitive computing systems, with the ability to understand, reason and learn while interacting with human-generated data, enable providers to find meaningful patterns in vast seas of information. IBM Watson Health is leveraging the power of cognitive computing to help providers make data-driven decisions to improve and save lives worldwide, while controlling healthcare costs. Read our whitepaper and learn about the new era of cognitive computing and how it can improve health outcomes, optimize care and engage individuals in making healthy choices.
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cognitive computing, data, insights, health outcomes, healthcare delivery, healthcare costs, care, healthy choices, engagement
    
IBM Watson Health
Published By: Zingbox     Published Date: Oct 31, 2017
The arrival of the Internet of Things (IoT) moves on with ever-intensifying pace as enterprises experiment with business projects that incorporate IoT endpoints and technologies. This engagement is necessitating a profound commitment by security and risk management leaders to more capable forms of protection. Several vendors are offering distinct approaches to enterprise mobility management, software composition analysis and asset discovery. This Gartner review of the notable vendors serving IoT engagements looks closely at how these companies developed representative cool technologies and solutions to support the expansion of IoT interconnectivity.
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Zingbox
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