Google commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying G Suite. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of G Suite on their organizations.
Google G Suite offers a set of work applications that help organizations transform their businesses. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed eight enterprise customers with years of experience using G Suite.
Why read This report?
In Forrester’s evaluation of the emerging market for multitenant cloud content platforms, they identified the 13 most significant providers in the category — aodocs, Box, Citrix, dropbox, egnyte, fabasoft, Google, GrM information Management, Laserfiche, M-files, Microsoft, nuxeo, and openText — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other.
Enterprise architects can use this review to select the right partner for their cloud content management needs.
Published By: ServiceNow
Published Date: Oct 23, 2019
Forrester Consulting determined the Total Economic Impact™ of IT applications—and ServiceNow believes that the results were impressive. The study delivers a framework to evaluate the real world customer experience and economic impact of switching to ServiceNow. Download now.
Forces such as consumerisation, expanding regulatory requirements and the shift to outcome-based pricing are all compelling procurement leaders to re-evaluate strategies.
Read this briefing to find out:
• the key disruptors shaping the future of procurement
• how to develop an agenda to deal with disruption
• seven key areas of difference between current and future procurement models
• essential questions to inform your strategic thinking.
In the past, B2B transactions occurred in face-to-face meetings as a sales professional worked a product demo, business luncheon, or boardroom presentation to influence a customer – and close the deal. Today, however, B2B stakeholders perform much of their product and service research online. In fact, 93 percent of B2B buying starts with online searching, according to a Pinpoint Market Research study. This research occurs long before a customer engages with sales.
As your prospects research and evaluate your offerings, they leave behind valuable clues to their intent. Understanding these clues – cracking the code – can help you tailor your messages to them, thereby providing them a more tailored, relevant experience. As a result, business-savvy marketing and sales departments have embraced marketing automation platforms, so their respective teams can work together on one common platform, reach B2B customers online, and drive revenue.
Marketing automation platforms automate repetitive
"This Forrester Wave report provides an analysis of 12 most significant Database-as-a-service (DBaaS) providers. These vendors were evaluated against 27 criteria, grouped into three categories: Current Offering, Strategy, and Market Presence.
Read the report and find out how each provider measures up in their market as Leaders, Strong Performers and Contenders.
"Gartner evaluated the cloud providers offering infrastructure as a service. Google is proud that Gartner identifies Google as one of only three Leaders in this market.
Get your complimentary copy of the report to learn:
Where the market stands and where it's going
How the vendors scored on the various criteria
Which platform solutions are best for your business
Why Google was named a Leader in the Infrastructure-as-a-Service market"
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs).
The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
11 ways to identify the best supplier verification partner for your organization.
Third-party supplier qualification vendors typically offer a combination of technology and service – but they are not all created equal. This guide will help you compare the features to look for in a technology platform, the kinds of services provided, and how to evaluate a third-party supplier qualification partner to meet your needs.
It is most suited to safety, procurement, compliance, risk management, operations, and other professionals evaluating a third-party vendor to help manage their supplier qualification program.
Only a best-of-breed AP automation solution can offer the high levels of fully automated, touchless, invoice processing that your organization needs to scale your business operations.MediusFlow is the leading cloudbased solution for Dynamics users that automates the entire accounts payable process, enabling increased efficiency, touchless invoice processing as well as better financial visibility and control.
This guide will help you understand...
• What AP automation is
• The different options available
• What to consider when selecting a solution
• How to evaluate solutions
Published By: Quovant
Published Date: Oct 01, 2019
Even with the greatest level of talent on your in-house legal team, you will at some point, need the services of external counsel. When an organization rates its outside law firms, selecting just the right data might be a challenge. Business leaders may not be lawyers, so it may be necessary to rely on the self-assessment of firms to determine the “health” of their programs.
But does it need to be that subjective? Hard data is an essential tool when it comes to performance evaluation. There are specific metrics organizations can use to evaluate law firm performance. While it may not be “all about the money,” these key metrics can provide insight into how your panel handles its work and the value of the results you receive.
"Protecting organizations from Web threats has typically been done with a proxy or DNS solution but a new approach has emerged. Isolation defends against today’s sophisticated zero-day exploits using an “air-gapped” browsing approach.
Identified by Gartner as ""one of the single most significant ways to reduce web-based attacks,"" remote browser isolation has become an important line item in IT budgets around the world.
But not all Isolation is created equal. With so many offerings how do you weed through the noise?
- Why remote browser isolation technology adoption is on the rise
- Key use cases for Isolation that should be evaluated
- 3 critical requirements when selecting a practical browser isolation solution"
Published By: Genesys
Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction.
Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically:
Evaluates historical and real-time data to make predictions;
Makes the best customer-agent match to drive desired outcomes;
Keeps agents engaged and reduces handle times.
"SAP: Named a Leader in Forrester Wave for Digital Experience Platforms
Experience Matters. A digital experience platform (dxP) can help you close the experience gap and deliver on customer expectations.
Learn why SAP has been recognized as a leader. Get a complimentary copy of The Forrester Wave™: Digital Experience Platforms, Q3 2019 report today!
The analysisevaluates 10 DXP vendors side-by-side and provides detailed assessments of the product portfolio and integrations that define a strong digital experience platform. According to the report:
""SAP has unified its experience portfolio to tie the front and back office together"".
""SAP is especially strong in B2C and B2B commerce, customer identity and access management, and API management versus its peers”.
“The company’s strategy resonates, especially when it articulates its ‘X plus O’ vision, and continues to have a world-class partner network"".
This valuable resource is your guide for creating connected digita
DigitalOcean commissioned Cloud Spectator to evaluate the performance of virtual machines (VMs) from three different Cloud Service Providers (CSPs): Amazon Web Services, Google Compute Engine and DigitalOcean. Cloud Spectator tested the various VMs to evaluate the CPU performance, Random Access Memory (RAM) and storage read and write performance of each provider’s VMs. The purpose of the study was to understand Cloud service performance among major Cloud providers with similarly-sized VMs using a standardized, repeatable testing methodology. Based on the analysis, DigitalOcean’s VM performance was superior in nearly all measured VM performance dimensions, and DigitalOcean provides some of the most compelling performance per dollar available in the industry.
Today's applicants have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their application at all. It's easy to see the value in quality application software, but making that final product choice for your organization can be difficult. Understanding the key aspects of quality software will help you evaluate options carefully.
This document outlines important points to consider when researching application management software, and suggests questions to ask when vetting potential solutions. Check out the cheat sheet at the end for an all-in-one, easy-to-print checklist of those questions. And go into your next meeting confident you're asking the right questions and making an informed choice.
Application management software can go a long way toward simplifying your application and review process. Before you buy, though, be sure to go through this checklist of important questions to
Today's submitters have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their submission at all. It's easy to see the value in quality submission software, but making that final product choice can be difficult.
Understanding the key aspects of quality software for your organization will help you evaluate options carefully. This document outlines important points to consider when researching submission management software and suggests questions to ask when vetting potential solutions. Check out the cheat sheet at the end for an all-in-one, easy-to-print checklist of those questions. And go into your next meeting confident you're asking the right questions and making an informed choice.
Submission management software can go a long way toward simplifying your submission and review process. Before you buy, though, be sure to go through this checklist of important questions to help you e
When you're accepting digital submissions for contests, awards, or another purpose, organization is crucial.
Today's consumers have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their contest or award entry at all. It's easy to see the value in a quality submission software to manage your contest or award, but making that final product choice can be difficult.
When you have the right tools in place, you can manage submissions for multiple contests and awards with ease. A powerful submission management software helps you set up sleek online forms, organize your incoming submissions, and collaborate with your team as you consider each submitter. Take the time to evaluate your options so you can find a product that meets all your team's needs.
Submission management software can go a long way toward simplifying your contest or award submission and review process. Before you buy, t
Published By: LeanData
Published Date: Nov 07, 2019
There has been an exciting revolution that is changing the
landscape for businesses far and wide. The advancement
of marketing and sales technology has enabled businesses
to work at the speed of life. But with the rapidly moving
technology space, organizations are finding that they’ve
built such robust tech stacks that it’s time to re-evaluate just
how well their technology is working for them—as opposed
With many internal organizations across marketing, sales, and
customer success reporting their team’s tech stack consists of
30 or more tools, we are realizing there is a wealth of untapped
data at our fingertips. Many have overlooked the role people,
process, and data play in maximizing the returns technology
Revenue Operations is a way to bridge gaps between siloed
organizations. It is about marketing, sales, customer success,
and partner ops teams working better together. This guide
is dedicated to exploring the emergence of Revenue Ops, its
As organizations expand their cloud footprints, they need to reevaluate and consider who has access to their infrastructure at any given time. This can often be a large undertaking and lead to complex, sprawling network security interfaces across applications, workloads, and containers. Aporeto on Amazon Web Services (AWS) enables security administrators to unify their security management and visibility to create consistent policies across all their instances and containerized environments. Join the upcoming webinar to learn how Informatica leveraged Aporeto to create secure, keyless access for all their users.
The arrival of 3rd party data is changing the landscape of online targeting. There is an influx of companies offering these services. But, what works with your business model? How do you evaluate the options?
THE QUESTIONS YOU NEED TO KNOW AND WHY:
• Is there high fidelity data?
• Is the provided data stable?
• Is your partner built to last?
• Does your partner use a transparent methodology?
Download our guide to evaluating data providers and find out the importance and relevance of these terms and conditions.
In April 2016, SAP commissioned Forrester Consulting to evaluate how enterprises are taking advantage of IoT, how IoT fits into broader digital transformation initiatives, and the role of immediate insights in realizing the benefits that IoT can deliver.
Published By: Dell APAC
Published Date: Nov 20, 2019
Organizations realize the time is now to move to a new deployment model. Digital transformation and proliferation of devices have put IT departments in the spotlight: They must move away from being linear, traditional controllers and evolve into modern transformers that are agile, flexible, and employee centric. PC-as-a-service (PCaaS) has emerged as the go-to model for IT because of the level of automation, efficiency, and employee empowerment it offers. None of this can be accomplished without a competent business partner that underpins the new customized, deployment model.
In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management deployment models.
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