forrester

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Published By: Art Technology Group, Inc     Published Date: Jan 22, 2009
Forrester Research identified click to call technology as one of the "Twelve Technologies That Will Transform Online Retail". Online buyers seek to move between phone and Internet channels in a single unbroken session, merging the best of both worlds: the immediacy and human touch of the phone, with the ease and convenience of the Internet.  Read More.
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estara, click to call, online retail, online transactions, e-commerce
    
Art Technology Group, Inc
Published By: IBM     Published Date: Apr 15, 2015
Technology Adoption Analyst whitepaper by Forrester. This IBM-commissioned profile of IT operations decision-makers at enterprise companies in the US, UK and Germany evaluates IT operations analytics adoption, benefits, and challenges based on Forrester’s own market data and a custom study of the same audience.
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ibm, it operations, decision makers, analytics, market analysis
    
IBM
Published By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
As organizations prioritize digital transformation initiatives, many are finding that legacy networks are holding them back. To support new business models, cloud adoption, and an explosion in connected devices, modern networks must support interoperability across data centers, multiple clouds, branch locations, and edge devices. Applications now run at every point on this spectrum, and they are critical to businesses’ ability to win in hypercompetitive marketplaces. Yet, even as business success has become more dependent on this new architecture, and the amount of data flowing across connections has increased, many organizations still lack a unified approach to management, automation, and security
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VMware SD-WAN by VeloCloud
Published By: Dell EMC Storage     Published Date: Aug 15, 2019
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket fi
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Dell EMC Storage
Published By: Dell EMC Storage     Published Date: Sep 03, 2019
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket f
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Dell EMC Storage
Published By: IBM     Published Date: Jan 04, 2016
Separating the great apps from the good reveals significant, long-term differences in customer loyalty and spend.
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ibm, applications, development, mobile, forrester
    
IBM
Published By: IBM     Published Date: Oct 12, 2016
IBM commissioned Forrester Consulting to evaluate what consumers want from a mobile app (and its authoring brand) and focused on the following questions: - What elevates a good, serviceable, and even profitable app into the realm of great? - And if a mobile app achieves greatness, what is the impact?
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ibm, commerce, digital experience, digital, applications, apps, mobile app
    
IBM
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y, interactive chat agent, @aquila’s miq interactive, atg, nextit
    
Art Technology Group, Inc
Published By: DNN Corp.     Published Date: May 14, 2014
Forrester Research shares key findings from their report on branded communities in B2B marketing in this on-demand webinar. While Facebook and Twitter have failed to reach their full potential, B2B marketers are reaping the rewards of branded communities: driving lead generation and revenue, as community members influence both prospects and customers. Watch this replay as Forrester's Kim Celestre describes the tactics that B2B marketers are finding the most successful and provides a business case for creating and managing your own branded community.
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dnn, online communities, marketing communities, community management, email marketing
    
DNN Corp.
Published By: Oracle     Published Date: Sep 24, 2015
The Business Impact Of Marketing Maturity In The Age Of The Customer
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modern marketing, forrester report, becoming a modern marketer
    
Oracle
Published By: Oracle     Published Date: Feb 24, 2015
Oracle commissioned Forrester to interview 498 marketing decision-makers from across the US and Europe, finding that most companies are in the process of evolving marketing practices, but on average they are only about halfway to the goal of becoming customer obsessed or modern marketers. Read all the results. Get the report.
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oracle, forrester, brand management, digital marketing, marketing automation, technology, decision making, information, data, insights, marketing maturity, revenue, growth, leadership
    
Oracle
Published By: Workday     Published Date: Jul 30, 2019
To help you find the PSA tools best suited for your firm, Forrester’s report “Now Tech: Professional Services Automation Tools, Q2 2018” separates vendors by size, functionality, geography, and vertical market focus.
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Workday
Published By: GoToMeeting     Published Date: Apr 05, 2011
The purpose of this paper is to quantify the benefits of workshifting -- specifically working from home -- has for employers, employees, and the community.
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citrix gotomeeting, telecommunting, travel, commuter, interview, telecommuting, telecommute, telework, telework savings calculator, workshifting, citrix, kate lister, telework research network, telecommuting statistics, telework statistics, worklife balance, work at home, work from home, telecommuting pros and cons, iworkers
    
GoToMeeting
Published By: GoToMeeting     Published Date: Apr 07, 2010
The purpose of this paper is to quantify the benefits of workshifting -- specifically working from home -- has for employers, employees, and the community.
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citrix gotomeeting, telecommunting, travel, commuter, interview, telecommuting, telecommute, telework, telework savings calculator, workshifting, citrix, kate lister, telework research network, telecommuting statistics, telework statistics, worklife balance, work at home, work from home, telecommuting pros and cons, iworkers
    
GoToMeeting
Published By: GoToMyPC     Published Date: Apr 05, 2011
The purpose of this whitepaper is to quantify the benefits of workshifting -- specifically working from home -- has for employers, employees, and the community.
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citrix gotomeeting, telecommunting, travel, commuter, interview, telecommuting, telecommute, telework, telework savings calculator, workshifting, citrix, kate lister, telework research network, telecommuting statistics, telework statistics, worklife balance, work at home, work from home, telecommuting pros and cons, iworkers
    
GoToMyPC
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
Far from being a soft issue, trust underpins the management of your digital business and digital ecosystems. This report highlights how trust is fundamental to your digital transformation. It focuses on the role of trust in the B2B context and analyzes the key technologies, processes, and operational values that CIOs and their teams must use to build and maintain trusted ecosystem partnerships.
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Group M_IBM Q418
Published By: BMC Software     Published Date: Aug 12, 2013
Don’t miss out on the perspective provided in the latest Forrester Thought Leader Cloud Survey. In-depth responses provided by 300 cloud decision makers show you: • Why users go around IT for cloud services • Why you should embrace hybrid cloud – for yourself and the business • A best-practices checklist to help build and run a cloud that fits your business needs • Four key recommendations from Forrester to reach Cloud success Compliments of BMC Software.
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cloud, cloud services, bmc, forrester
    
BMC Software
Published By: Centrify Corporation     Published Date: May 03, 2018
"Watch the On-Demand webinar to hear Centrify's Chief Product Officer, Bill Mann and Forrester Principal Analyst, Chase Cunningham in a lively discussion how Zero Trust concepts can be applied to Identity and Access Management. "
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Centrify Corporation
Published By: NetIQ     Published Date: Jul 27, 2011
In this on-demand webinar, John Kindervag, Senior Analyst at Forrester Research, defines "zero-trust architecture," outlines the 5 steps needed to make this model actionable, and explains how his clients are adopting a "zero-trust architecture."
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zero trust, netiq, advanced threats, apt prevention, cybercrime, incident response, network analysis and visibility, network forensics, network security monitoring, situational awareness, threat geek, threat intelligence, threat mitigation, enterprise, networks, data, kindervag, forrester, architecture
    
NetIQ
Published By: Altiscale     Published Date: May 28, 2015
Altiscale’s Hadoop-as-a-Service can reduce costs and improve data scientist productivity, resulting in products, services, and insights realized sooner.
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hadoop-as-a-service, data improvement, data productivity, economic benefits, economic impact, big data, forrester
    
Altiscale
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