Red Hat CTO for global service providers, Ian Hood, and TelecomTV talk about multi edge compute capacity and the fundamental need to have a common platform to deliver future services. ‘If you are not feeling some pain, you are not driving fast enough’, says Red Hat CTO, Global Service Provider, Ian Hood. The race to 5G is definitely on, and the use cases are clear. You can talk about multi edge compute capacity and other technical issues, but the fundamental thing is to have a common platform to deliver future services. We need to get to the point where IoT Everywhere, virtualized video and all the applications that come from new 5G services are delivered seamlessly. Even blockchain has a clear future within the telco environment where the world of eSIMs, secure roaming charges and identity management can alls be based on blockchain technology.
If a retailer views “Buy Online, Pickup In-Store” as purely e-commerce, they’re losing. Each transaction in which customers pickup in-store is a chance to add value to the relationship. Whether that means speed, cross-selling, or a unique bit of customer service that amplifies the visit, BOPIS plays just as important a role as the rest of the brick-and-mortar experience. Some trips may not translate to additional purchases right then and there, but the way a retailer handles pickup can dictate how the customer feels about the brand.
To get the most out of BOPIS, retailers should ask themselves a few important questions.
Even after decades of industry and technology advancements, there still is no universal, integrated storage solution that can reduce risk, enable profitability, eliminate complexity and seamlessly integrate into the way businesses operate and manage data at scale? To reach these goals, there are capabilities that are required to achieve the optimum results at the lowest cost. These capabilities include availability, reliability, performance, density, manageability and application ecosystem integration? This paper outlines a better way to think about storing data at scale—solving these problems not only today, but well into the future?
Published By: Sage EMEA
Published Date: Jun 25, 2019
Digital transformation is now in the rearview for today’s top-performing manufacturers. Industry 4.0 is the next phase of the journey toward “perfect production,” where the aim is minimal downtime, neglect, waste, and inefficiency. Industry 4.0 is where factory managers, financial experts and executives use cutting-edge technology to understand data and production – reaching the pinnacle of technology and manufacturing development.
Adopting a PSA solution can help position small to mid-sized consulting firms for future growth by modernizing and futureproofing their underlying business processes in every area of operations and management.
Read this white paper by IDG to learn why having purpose-built technology can drive engagement, improve resource and business visibility, and put your growing firm on a path to success.
Published By: HP Inc.
Published Date: Jun 20, 2019
Keeping up With the Changing Workplace
The workplace has dramatically evolved over the past decade. The saying "work is no longer somewhere you go, but something you do" reflects the cultural change brought by a new generation of workers with an insatiable need for flexibility, collaboration, and openness.
This Executive Brief will help understand the concept of Future of Work and provides a framework to drive transformation across your WorkSpace, WorkCulture, and WorkForce.
Published By: HP Inc.
Published Date: Jun 20, 2019
The Future of Work is not just about automation and technology upgrades, but a holistic strategy that aims to leverage digital technologies, attitudes, and behaviors to reinvent the way businesses engage with their employees, partners, and customers to deliver superior experiences that result in sustained competitive advantage.
This IDC InfoBrief, sponsored by HP Inc., outlines the key trends, challenges, and priorities for the Future of Work and a framework that organizations can utilize to drive transformation across the three dimensions of Workspace, Workforce, and Workculture to future-proof their organizations for the digitalized era.
Watch our webinar to gain “4 Creative Cost Strategies Changing Healthcare for Good.” You’ll hear healthcare experts from AON, Activate Healthcare, and Paladina Health share key insights on how to reduce employee healthcare expenses by understanding:
• 4 strategies to curb employer and employee healthcare costs
• What employers really want in their employee benefit offerings
• What the future of healthcare looks like—and why it’s brighter than it seems
The Digital Trends 2019 survey closed with more than 12,500 responses worldwide!
The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data continues to dominate, with an understanding that smarter use will lead to greater rewards. Data ownership and compliance are top-of-mind. And technological advances are an exciting prospect for many. But some need more guidance to understand the benefits for their business. Discover what your top digital priorities for 2019 should be with the 2019 Digital Trends report by Econsultancy in association with Adobe.
Key topics that you’ll read more about in this year’s report:
• Optimising customer experience and delivering personalised experiences in real time.
• Using data better for smarter audience segmentation and targeting.
• Be wary of walled gardens. Control and own the data, and always be compliant.
• Automation is the future. Understand the benefits, learn how to use it.
Published By: Procore
Published Date: Jun 25, 2019
Download Your Copy: How We Build Now - Tracking Technology in Construction 2019
The Australian construction industry is undergoing a technical transformation and we’ve taken a snapshot of this dynamic and interesting space - examining how construction companies are adopting technologies and implementing new tech-enabled processes.
Our inaugural report How We Build Now - Tracking Technology in Construction 2019 examines and tracks key elements in this fast-paced, tech-driven transition. It covers 4 main areas:
Taking the Pulse: People and skills development
Pick and Mixing: Technology adoption and future proofing
Forging Ahead: Processes and implementation
The Spirit Level: Business outlooks across industry sectors
The new findings provide insight and ideas about technology adoption and how new technologies are influencing modern construction company processes.
Published By: Genesys
Published Date: Jun 27, 2019
Your call center tech stack is a mess, and it’s hard to figure out where you even start to unravel it all. This ebook covers the basics of consolidating technology, where to begin and what to consider as you develop your plan to streamline your infrastructure and tech.
There are many things to consider including:
Infrastructure, both aging and new
Existing tech and limitations
Users, training and business needs
This ebook provides an overview to get your wheels turning in preparation for a move to better technology. Read it now if your future holds new call center tech.
Every three years, members of the National Fire Protection Association (NFPA) meet to review, modify and add new National Electrical Code (NEC), or NFPA 70, requirements to enhance electrical safety in the workplace and the home. This year’s code review is well underway: the second draft of NEC 2020 is complete and the annual NFPA Conference and Expo is scheduled for late June.
What follows is a preview of what are, in my opinion, the most significant code changes on track to pass. In this blog, I’ll explore the reasoning for each change and the future steps the NEC may take beyond 2020 regarding:
Ground fault circuit interrupter (GFCI) protection
Service entrance equipment
Available fault current and temporary power
This is a high-level overview. In the coming months, my Eaton colleagues and I will dig deeper into each topic as part of a continuing series on the 2020 code review cycle.
A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
Welcome to the future of 24/7, any-time, anywhere access to digital content - where dynamic publishing solutions are the mantra. Is your organization ready for this brave new world of digital content distribution? This whitepaper explores how to prime your organization to leverage rapid digital content consumption as a key to business intelligence.
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients.
Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%.
Learn how to
Increase access to relevant data to help inform future or ongoing clinical trials
Adapt your existing system development processes to an agile approach
Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
As direct marketers, you know "the devil is in the details." Being able to drill-down on results is important to determine future strategies. It takes discipline and the application of direct marketing tenets. But you can fine-tune your results, target better and reap the rewards.
Precious metals like Gold and Silver can help you secure your future and meet long-term investing goals. In the last decade, Gold prices rose by an average of 40% per year! Our free IRA guide will show you how easy it is to invest in precious metals
The importance of nurturing a talented workforce cannot be understated. It enables your organization to perform effectively today, while also preparing you for future growth. But in reality, how many are companies actually nurturing their employees?
With aging workforces and a shortage of critical talent being among the biggest challenges facing today's businesses, strategic workforce planning has become one of of HR's most important responsibilities.
Published By: Verisign
Published Date: May 31, 2017
Verisign has a unique view into distributed denial of service (DDos) attack trends, including attack statistics, behavioral trends and future outlook. The below data contains observations and insights about attack frequency and size derived from mitigations enacted on behalf of customers of Verisign DDoS Protection Services from January through March 2017.
Published By: Cisco EMEA
Published Date: Jun 19, 2019
Imagine if you could see deep into the future. And way back into the past, both at the same time. Imagine having visibility of everything that had ever happened and everything that was ever going to happen, everywhere, all at once.
And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world.
To find out more download this whitepaper today.
Published By: HPE APAC
Published Date: Jun 20, 2017
What do HPE’s Flexible Capacity and a kitten-penguin have in common? They’re both hybrids, but only one is available for your IT infrastructure. Flexible Capacity lets you have it all—the scalability of the cloud and the control of on-premise infrastructure.
Watch this video to find out more.
To thrive in today’s global business economy, you need voice systems that keep your clients connected and your employees productive. Spectrum Enterprise provides next generation communications solutions that deliver superior quality and cost advantages with modern collaboration features to keep your workforce and clients connected.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.