Published By: Aberdeen
Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
When building the ideal customer experience, it will be important to have cohesive, convenient, and productive customer interactions, no matter what stage of the customer journey. Technology will no doubt be at the forefront to integrate these qualities into every customer interaction at scale.
Therefore, when choosing a customer care technology like an Intelligent Virtual Assistant (IVA), it is important to not simply implement technology just for the sake of technology, but to make sure that it is enhancing the overall customer experience.
We all know that the customer experience is a big deal. By
2020, customer experience will overtake price and product
as the key differentiator. But due to the complicated nature of integrating a large-scale, customer-facing technology like an IVA, many companies don’t know where to start or how to ensure they are creating the best possible virtual assistant.
We’ve compiled some key technologies and features that should be top of mind when assessing internal expertise or selecting an external vendor.
To compete in a digital economy, today’s leaders must give their teams the right skills and tools to succeed. Made for a mobile, global workforce, G Suite unlocks teams’ full potential for innovation by opening up new ways of collaborating so that people can achieve more together. When teams use G Suite, they can react at a moment’s notice, generate breakthrough ideas, and maintain a shared purpose. Read this whitepaper to find out more.
To compete in the modern digital world, you need a
content-centric platform that provides file security
and supports real-time collaboration. Learn how
G Suite effectively, safely, and intelligently enables
teams to work together.
Published By: SendBird
Published Date: Nov 14, 2019
Why buyer-to-seller chat for marketplaces?
Experts understand marketplace apps as a challenge in scaling both
supply- and demand-side at the same time. Once trust and sufficient liquidity
are achieved, the value of marketplaces shift to fostering transparent and
There’s no better way to connect buyer and seller than in-app messaging.
Real-time messaging connects your marketplace’s buyers and sellers across
multiple apps and platforms so they can engage and inform both supply and
demand to transact more quickly. This creates more efficient transactions for
the marketplace platform.
Jeff Jordan, former eBay and current General Partner of Andreessen
Horowitz, said that to manage a marketplace well you need to “Maintain
complete transparency in the marketplace so that participants (especially
buyers but sellers too) have perfect information on products and their
pricing [...] Focus heavily on safety so the marketplace is as safe as possible
to create the trust requi
Published By: SendBird
Published Date: Nov 14, 2019
Media brands are beginning to see that while their content generates excitement, all of their
audience engagement takes place on external platforms. As a result, companies such as Facebook
and Twitter control the audience’s experience — and reap the many benefits of hosting conversations
and interactions surrounding content they did not create.
For customers, this fragmented landscape creates a disjointed user experience because they’re
forced to constantly switch between applications and risk missing the action in the process. They
use one app to consume content, another app to discuss with friends, and yet another app to chat
with the broader community.
De performance en manier van aanbieden van applicaties zijn
veranderd. Moet uw netwerk ook veranderen?
De cloud verandert hoe IT-teams applicaties aanbieden en de
performance van die applicaties beheren. Applicaties komen steeds
verder van de gebruikers af te staan en bevinden zich dan in netwerken
waarover de eigen IT-afdeling geen rechtstreekse controle meer heeft.
Veel apps staan niet meer in het datacenter van de organisatie, maar in
een openbare of hybride cloudomgeving. Er bestaan tegenwoordige
applicaties die zijn gebouwd op microservices en containers.
Published By: Corrigo
Published Date: Nov 01, 2019
PropTech is disrupting the facilities management and real estate industries – from big data and
IoT to artificial intelligence and augmented reality. The latest advances in PropTech are
accelerating change in facilities management like never before, driving bottom line value and
helping future-proof FM operations. The promise of PropTech is why our Corrigo team is investing
so heavily in frictionless, self-learning platforms to help our clients use technology to truly
transform their businesses.
But as we amplify FM ops with new technology, we are just as passionate about helping our clients
optimize their current processes. Why? Because making even small changes today can mean huge
savings for their bottom line. In fact, 80% of organizations are leaking more FM value right now
than they could immediately gain with new, emerging tech strategies.
That’s no small leak – it’s a staggering loss for organizations of all sizes. After analyzing 700
million facilities management transactions a
Published By: Corrigo
Published Date: Nov 01, 2019
Think about all the ways your life today is different than it was ten years ago. Think about how you
shop, how you get around, how you plan travel, and how you stay in touch. So many things that used to
be a hassle are now almost effortless.
If your life feels different, it’s because you’re living in a new era – what experts are calling the 4th
Industrial Revolution. You’ve probably heard some of the more catch-phrased components – big data,
artificial intelligence, deep analytics. Some of these still seem like science fiction, but they are very real,
very active, and crucial parts of what we at Corrigo call the Intelligence Economy.
In the Intelligence Economy, data is collected, crunched, and activated to solve problems and create
greater value for customers, partners, and employees. It’s the information, insights, and automations that
enhance experiences, predict needs, strengthen connections, and deliver the right info or action at the
right time, in the right way. And the Intellig
We’re seeing a global trend towards responsible investing. Increasingly, institutional investors are recognising the potential for ESG factors to affect the valuation and financial performance of the companies they invest in. At the same time, consumer demand for responsible investments is surging, especially from the younger generation.
“Responsible” or “sustainable” finance and a focus on environmental, social and governance (ESG) factors have moved firmly into the mainstream today.
This booklet presents the proof to address the issues around responsible investment implementation: statistics from across investment markets that show how significant this shift is.
Environmental/climate change risk, disruptive technologies and a return to territorialism were ranked the top threats to company growth. Specifically, 68 percent of CEOs agreed that their organisational growth will be determined by their ability to anticipate and navigate the global shift to a low-carbon, clean technology economy. Read now KPMG's CEO outlook report to understand what is on top of the asset management CEO agenda and to find out what investments CEOs are prioritising to improve organisation’s resilience.
When we first launched the Women In Alternative Investments Report (WAI Report) in 2001, we were among the few voices talking about women’s advancement in alternative investments. It was a delicate conversation and one that few people were comfortable having. But now, eight years later, the conversation has shifted. The issues have moved mainstream, the dialogue has broadened, and the voices are many, but change is afoot. Investors are pressuring Alternative Investment Firms to increase gender diversity at the funds and portfolios they invest in. Read the KPMG report to understand why achieving gender diversity is a business imperative.
The asset and fund management industry has grown signifcantly in the last decade, with surveys indicating about 65 percent growth since 2007, to over USD 80 trillion in assets under management worldwide.
As its importance to the world financial system – linking those with money to invest with enterprises and activities that require funding – is increasingly recognized, so both the industry and the regulators that police the sector become more prominent.
The industry and regulators are coming under pressure from a range of “external” voices – demanding investors and consumer groups, clamoring political and economic needs, changing priorities and hopes of civil society, an increasingly noisy press, the explosion in social media and the rapid growth of new technologies.
This sea of voices is directly influencing the regulatory agenda and increasing expectations on the industry. A fundamental rethink of firms’ mindset and investment offerings is required.
Welcome to KPMG’s third annual report tracking developments in China’s pension industry. This is a topic of great economic significance. As the world’s most populous country, China has an ageing society and is developing the infrastructure to take care of a growing number of elderly people. The topic also has business significance, especially for financial companies able to find opportunities in the fast-growing pension sector.
This report updates and builds on our findings from last year. That report identified sector convergence as one of the most distinct features of the Chinese pension industry, as well as highlighted several strategic themes that will influence its long-term development. In the pages that follow, we explain the most recent developments and their strategic implications.
Anwendungsperformance und Bereitstellung haben sich geändert.
Sollten Sie Ihr Netzwerk anpassen?
Mit der Cloud ändert sich grundsätzlich die Art, wie IT-Teams Anwendungen
bereitstellen und deren Performance managen. Anwendungen werden immer
häufiger an Standorten fernab der Nutzer installiert. Bei der Übertragung werden
häufig Netzwerke durchquert, die nicht direkt von der IT kontrolliert werden können.
Statt in Unternehmensrechenzentren befinden sich viele Anwendungen nun in
Public und Hybrid Clouds. Es gibt sogar eine ganz neue Art von Anwendungen:
solche, die auf Microservices und Containern basieren.
A modern network typically extends from the core data center out to the edge and across multiple public, private, and hybrid clouds. This reality is changing how networks are architected, deployed, and managed. Modern, future-ready networks must bring the scale, reliability, and efficiency associated with the cloud into the enterprise network. This can be done through server-based network virtualization and orchestrated virtual network functions (VNFs) that allow network infrastructures to deliver innovative services with efficiency and ease
Infrastructure considerations for IT leaders
By 2020, deep learning will have reached a fundamentally different stage of maturity. Deployment and adoption will no longer be confined to experimentation, becoming a core part of day-to-day business operations across most fields of research and industries.
Why? Because advancements in the speed and accuracy of the hardware and software that underpin deep learning workloads have made it both viable and cost-effective. Much of this added value will be generated by deep learning inference – that is, using a model to infer something about data it has never seen before. Models can be deployed in the cloud or data center, but more and more we will see them on end devices like cameras and phones.
Intel predicts that there will be a shift in the ratio between cycles of inference and training from 1:1 in the early days of deep learning, to well over 5:1 by 2020¹. Intel calls this the shift to ‘inference at scale’ and, with inference also taking up
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