The first-ever Global Digital Transformation Benefits Report is here. The report analyzes 230 customer stories and 330 data points to provide concrete evidence on digitization's disruptive potential. It examines how digital transformation has driven CapEx and OpEx savings, sustainability initiatives, equipment uptime, and other key business goals. It also includes stories from 34 of our customers, including how:
• Tata Power, an Indian power company, cut power restoration times from hours to seconds.
• New Belgium Brewing, a US beer company, cut downtime by 50%.
• Vitens, a Dutch water utility, shrank deployment times by 65%.
Published By: Infinidat EMEA
Published Date: May 14, 2019
Even after decades of industry and technology advancements, there still is no universal, integrated storage solution that can reduce risk, enable profitability, eliminate complexity and seamlessly integrate into the way businesses operate and manage data at scale? To reach these goals, there are capabilities that are required to achieve the optimum results at the lowest cost. These capabilities include availability, reliability, performance, density, manageability and application ecosystem integration? This paper outlines a better way to think about storing data at scale—solving these problems not only today, but well into the future?
Published By: Infinidat EMEA
Published Date: May 14, 2019
Data continues to grow at an astounding pace? As a result, data center space is becoming more scarce, as more arrays are acquired to store all of this data. Along with this data taking up space, it is also utilizing a great deal of power and cooling. In fact, the average data center in the U.S. uses approximately 34,000 kW of electricity each year, costing $180,000 in annual energy costs. As Infinidat set out to revolutionize the storage industry, one of our goals was to help consumers of storage build a more sustainable infrastructure that would be not only better for the environment, but also help them to save money as well. All of our patents come together to form InfiniBox, a storage solution that does just this.
Your goal is high availability for the applications, databases, virtual machines (VMs), servers, and data that run your business. When access is lost or interrupted, recovery speed is critical, and must be measured in minutes and seconds, not hours of days. And if your backup and recovery strategy includes point solutions with limited coverage, legacy approaches that don't support today's modern technologies, or manual proc cesses that are time-consuming and complex, you may not be ready when disaster strikes.
Published By: Workday UK
Published Date: Apr 25, 2019
HR can do more for your organisation than just day-to-day tasks. In fact, many of your peers are using it to help achieve growth goals and other business objectives. This eBook explores how technology can transform HR into a more strategic partner for the whole organisation. Read now.
Businesses expect IT management to demonstrate their contributions to end-user benefits and the bottom line while addressing immediate needs and long-term performance management goals. This white paper presents IT2020, a new performance management paradigm for meeting both of these expectations.
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
Precious metals like Gold and Silver can help you secure your future and meet long-term investing goals. In the last decade, Gold prices rose by an average of 40% per year! Our free IRA guide will show you how easy it is to invest in precious metals
Going with a single-vendor collaboration platform is an easy call, right? Employees can communicate clearly, information is shared easily, and processes are streamlined.
When improving collaboration in your enterprise, here are five core areas to focus on:
Saving time and increasing productivity
Lowering costs and complexity
Ensuring end-to-end security compliance
Scaling at your own pace
Having administrative control
In this free eBook, learn how a single-vendor platform helps you achieve these goals.
Published By: Lenovo UK
Published Date: May 13, 2019
It’s time to think bigger than incremental processing power and storage capacity upgrades. In 2019 IT modernisation offers much more, providing opportunities to closely align infrastructure with your most ambitious goals and build a future-facing foundation for success.
Whatever your goals, this playbook gives you six versatile strategies that can help you plan a successful IT modernisation project, supported by examples from our industry-leading data centre portfolio.
Intent-based networking is the difference between a network that needs continuous attention and one that simply understands what your organization needs and makes it happen. It’s the difference between doing thousands of tasks manually and having an automated system that helps you focus on business goals. Cisco® Digital Network Architecture (Cisco DNA™) is your team’s bridge to an intentbased network. It is an open, extensible, software-driven architecture that accelerates and simplifies your enterprise network operations, while lowering costs and reducing your risk. Only Cisco provides a single network fabric that is powered by deep intelligence and integrated security to deliver automation and assurance across your entire organization at scale. Cisco DNA gives IT time back from time-consuming, repetitive network configuration tasks so you can focus on the innovation your business needs. Cisco DNA automation and assurance are built on a Software-Defined Networking (SDN) controller, ri
Published By: Cisco EMEA
Published Date: Mar 08, 2019
When it comes to the threat landscape, it’s important to take a look in the rearview mirror once in a while.
As with driving, not only do you get a good look at what’s behind you, but you can often spot what’s coming up quick, set to overtake you.
That’s the spirit of this threat report. We’ve picked out five key stories from the last year or so, not just because they were big events, but because we think these threats, or similar ones, could very well appear in the near future. Take modular threats like Emotet and VPNFilter, for example.
These are threats that can deliver an on-demand menu of attacks and threats, depending on which device is infected or the intended goal of the attacker. We saw plenty of such modular threats in recent history, and wouldn’t be surprised if we see more in the future.
Email remains the darling delivery method of attackers, with threats from cryptomining to Emotet using it to spread. It’s also highly likely that other threats, such as unauthorized M
After evaluating all the options on the market, one company chose Automation Anywhere RPA to start its digital transformation journey and automate its invoice processing, help desk, and internal financial reporting processes. The company achieved its initial goals—and more. It got the first initiative—automating accounts payable—up and running in less than 6 months, and increased the efficiency of the operation by 300%.
Global corporate enterprise AI practitioners are clearly still dealing with infrastructure issues related to talent and technology. End-to-end processes remain stubbornly carbon-based. Rule-based automation is truly not yet globally scaled across the majority of organizations.
Double the AI
And yet, the AI & Intelligent Automation Network members went from 21%, having deployed Intelligent Enterprise solutions to over 44% in just one year’s time.
Over 4/5 expect to deploy AI in under two years
The stated goal for deployment is just under 83% by the end of 2020. Considering the fact that they’ve essentially got two years, and those ranks have doubled in one year – doubling again in two years is achievable. Incidentally, that same number was only 67% a year ago.
50% expect to be established, globally scaling or refining AI in under two years
Global corporate enterprise is in fact slowly but surely transforming into the intelligent enterprise of tomorrow. Having said that, it will be
Who among us has not recoiled before the horror of a terrible
Interactive Voice Response (IVR) experience? IVR technology was
created to save businesses money, but it has mutated into a timesucking,
customer experience-crushing monster!
If connecting with a customer in this day of customer experience is
the goal, there’s a better way! Contain the IVR before it kills another
customer relationship. Can we bring the technology to heel and
bend it to our will? And can we stop its rampage before artificial
intelligence makes it too powerful to be stopped?
The goal of this review is to educate customers on the capabilities that Cisco’s SD-WAN solution provides when working with Amazon Web Services (AWS). ESG describes Cisco’s solution and highlights the business value it can deliver to customers via its integration with AWS. ESG completed this summary as part of an AWS-commissioned report to review nine SD-WAN vendors. Readers should use this review as a starting point when investigating how they can leverage the combination of AWS and Cisco for business advantage.
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Published By: Cisco EMEA
Published Date: Nov 13, 2017
Intent-based networking is the difference between a network that needs continuous attention and one that simply understands what you need and makes it happen. It’s the difference between doing thousands of tasks manually and having an automated system that helps you focus on business goals.
Cisco DNA is the open, software-driven platform that turns vision into reality. Virtualization, automation, analytics, and cloud, all in one architecture.
Published By: Cisco EMEA
Published Date: Nov 13, 2017
Cisco has recently unveiled its new intent-based networking strategy, called "The Network. Intuitive." The goal of intent-based networking is to allow greater levels of automation, security integration, and centralized manageability within a software subscription orientation. Intent-based networking is underpinned by Software-Defined Access (SDA), Cisco's automation engine built upon the company's Digital Network Architecture (DNA), which automates network segmentation, policy enforcement, and troubleshooting. Other core components of the announcement include a refresh of Cisco Catalyst switches, a new licensing model for infrastructure, and an all-in-one management console called DNA Center.
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
Published By: Zendesk
Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal
of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
• Facing a myriad of challenges from digital transformation, business today are making big bets on the best collaboration tools they need on hand to meet those challenges. From employee buy-in, to machine-learning capabilities, to security, it's important to select a service with the right capabilities to further your business goals. The challenge, however, is that with so many services to choose from it can be difficult to figure out which one is the right fit for your business.
• This eBook, 5 Considerations in Choosing a Collaboration Platform in the Digital Age, will walk you through the ins and outs of what to keep in mind as you choose the best collaboration platform for you.
You’ve spent time and money to develop an impressive in-game experience and attract and acquire new players. You’ve studied your CPA and eCPI, tweaked key in-game events to drive retention and conversion, and you’ve got your marketing engine humming, focused on engagement.
Despite all this effort, you’re still not hitting your goals. Conversions are lower than expected. Churn is high. Something is not right, but you are not sure what it is.
Akamai has been helping game developers and distributors maximize the web performance of games for more than a decade. This brief outlines some common obstacles and how you can overcome them.
From its conception, this special edition has had a simple goal: to help SAP customers better understand SAP HANA and determine how they can best leverage this transformative technology in their organization. Accordingly, we reached out to a variety of experts and authorities across the SAP ecosystem to provide a true 360-degree perspective on SAP HANA.
This document will explore the challenges SMB IT faces today, how industry peers are addressing these challenges, best practices for these issues, and how IT professionals may be able to leverage HPE to achieve their goals.
It seems strange to think that just a few years ago, the IT department was considered a supplier to the organization. Today, IT leaders are at the forefront of their companies’ march into the digital age. Technology is now recognized as a key enabler for achieving strategic business goals, including revenue growth, market expansion, and customer satisfaction; and IT leaders have risen to the challenge of simultaneously running the organization while identifying and leveraging innovative solutions that can drive growth.
Sarah Cooke 
Don Shoultz 
Marc Rapport 
