Unlock the benefits of Ethernet – An Expert Q&A Guide provided by Spectrum Enterprise. Find out how technology experts are using reliable Ethernet solutions to boost business performance. Get actionable insights from experts and learn how switching to a high-performance Ethernet solution from Spectrum Enterprise can deliver security and reliability across your network and IT infrastructure.
How Fiber Powers Growth – An Expert Q&A Guide provided by Spectrum Enterprise. Businesses today need bandwidth capacity to handle complex applications and ever-increasing data. See how technology experts rely on fiber to increase productivity and provide stronger growth opportunities.
Digital transformation has arrived, and it’s creating unprecedented opportunities for companies of all sizes to become market leaders through the evolution of business processes and the creation of new products and services. Organizations that master digital transformation will see a dramatic increase in revenues and profitability by converging people, processes and technologies; those that do not will struggle to survive. Evidence of this is clear to see by looking at the churn in the biggest
companies in the world. For example, a Capgemini study found that since 2000, 52% of the Fortune 500 has disappeared through acquisitions or bankruptcies. The study also found that digital organizations control 70% of market share in all industries today. Therefore, making the shift to a digital business must be a top initiative for IT and business leaders.
Download this whitepaper to see how Cisco has become the Market Share Leader in Online Meetings.
Published By: Zendesk
Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal
of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Published By: Zendesk
Published Date: May 21, 2018
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a customer will need or want, and how can you determine whether these channels will be efficient for your organization? The short answer is: you do. Customers want the ability to contact businesses in more than one way, and they expect each brand interaction to be consistent with the one before and after. Learn how with Zendesk's Omnichannel solution.
"A zero trust security and access model is the solution: Every machine, user, and server should be untrusted until proven otherwise. But how do you achieve zero trust?
Read this white paper authored by Akamai’s CTO, Charlie Gero, to learn how to transition to a perimeter-less world in an incredibly easy way, with steps including:
• The zero trust method of proof
• The vision behind Google BeyondCorpTM
• Analysis of application access vs. network access
• How to deploy user grouping methodology
• Guidance for application rollout stages 1-8"
96% of users see app performance as important. A fast mobile app helps your app stand out from the rest to attain for the coveted title of “go-to” app.
Download this guide to learn:
The new benchmark: User expectation of an app’s response time
The five key barriers to mobile app performance
How to accelerate APIs and optimize image performance without expensive infrastructure or complex development work
How advancements in CDN technology beyond basic caching can help improve performance
Retailers competing in the high-pressure world of ecommerce have many challenges. Not only do you need to provide an interesting and compelling shopping experience, you also need to make that experience fast and reliable.
But this doesn't need to be difficult - check out our best practices guide that includes:
Getting started with performance testing
The common challenges faced by online retailers
Testing checklist
Top ecommerce business metrics
Who should be on your testing team
The different types of performance tests
Testing in production vs. in the lab
Security and performance testing
Keeping your data safe requires forward-thinking approaches to cybersecurity. Learn how you can augment your existing on-premise infrastructure with security measures in the cloud for a more robust web security posture.
Download this guide to learn:
Why the cloud is critical for web security
How real-world DDoS attacks are testing the limits of on-site solutions
Discover the questions some vendors don’t want you to ask
Retailers competing in the high-pressure world of ecommerce have many challenges. Not only do you need to provide an interesting and compelling shopping experience, you also need to make that experience fast and reliable.
But this doesn't need to be difficult - check out our best practices guide that includes:
Getting started with performance testing
The common challenges faced by online retailers
Testing checklist
Top ecommerce business metrics
Who should be on your testing team
The different types of performance tests
Testing in production vs. in the lab
Security and performance testing
Keeping your data safe requires forward-thinking approaches to cybersecurity. Learn how you can augment your existing on-premise infrastructure with security measures in the cloud for a more robust web security posture.
Download this guide to learn:
Why the cloud is critical for web security
How real-world DDoS attacks are testing the limits of on-site solutions
Discover the questions some vendors don’t want you to ask
96% of users see app performance as important. A fast mobile app helps your app stand out from the rest to attain for the coveted title of “go-to” app.
Download this guide to learn:
The new benchmark: User expectation of an app’s response time
The five key barriers to mobile app performance
How to accelerate APIs and optimize image performance without expensive infrastructure or complex development work
How advancements in CDN technology beyond basic caching can help improve performance
Retailers competing in the high-pressure world of ecommerce have many challenges. Not only do you need to provide an interesting and compelling shopping experience, you also need to make that experience fast and reliable.
But this doesn't need to be difficult - check out our best practices guide that includes:
Getting started with performance testing
The common challenges faced by online retailers
Testing checklist
Top ecommerce business metrics
Who should be on your testing team
The different types of performance tests
Testing in production vs. in the lab
Security and performance testing
96% of users see app performance as important. A fast mobile app helps your app stand out from the rest to attain for the coveted title of “go-to” app.
Download this guide to learn:
The new benchmark: User expectation of an app’s response time
The five key barriers to mobile app performance
How to accelerate APIs and optimize image performance without expensive infrastructure or complex development work
How advancements in CDN technology beyond basic caching can help improve performance
Retailers competing in the high-pressure world of ecommerce have many challenges. Not only do you need to provide an interesting and compelling shopping experience, you also need to make that experience fast and reliable.
But this doesn't need to be difficult - check out our best practices guide that includes:
Getting started with performance testing
The common challenges faced by online retailers
Testing checklist
Top ecommerce business metrics
Who should be on your testing team
The different types of performance tests
Testing in production vs. in the lab
Security and performance testing
Keeping your data safe requires forward-thinking approaches to cybersecurity. Learn how you can augment your existing on-premise infrastructure with security measures in the cloud for a more robust web security posture.
Download this guide to learn:
Why the cloud is critical for web security
How real-world DDoS attacks are testing the limits of on-site solutions
Discover the questions some vendors don’t want you to ask
Published By: DigiCert
Published Date: Jun 19, 2018
Protect your business, brand and customers in a constantly evolving threat landscape.
As market and business needs evolve, and the technological arms race between cybercriminals and the security industry continues, the boundaries of website and web security are shifting.
This paper explores the opportunities, risks and challenges, associated with this rapidly evolving landscape both from a business and technical standpoint, and lays out key guidelines for building an effective security strategy for the future.
Retailers competing in the high-pressure world of ecommerce have many challenges. Not only do you need to provide an interesting and compelling shopping experience, you also need to make that experience fast and reliable.
But this doesn't need to be difficult - check out our best practices guide that includes:
Getting started with performance testing
The common challenges faced by online retailers
Testing checklist
Top ecommerce business metrics
Who should be on your testing team
The different types of performance tests
Testing in production vs. in the lab
Security and performance testing
Keeping your data safe requires forward-thinking approaches to cybersecurity. Learn how you can augment your existing on-premise infrastructure with security measures in the cloud for a more robust web security posture.
Download this guide to learn:
Why the cloud is critical for web security
How real-world DDoS attacks are testing the limits of on-site solutions
Discover the questions some vendors don’t want you to ask
More than 75% of business leaders say their current ERP system doesn’t meet their requirements, let alone future plans. To enable today’s data-driven organization, the very foundation from which you are operating needs to be re-established; it needs to be “modernized”. To help you navigate your own journey to modernization, we’ve crafted this handbook series to share the knowledge gained working with many thousands of companies using both legacy and modern ERP systems.
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers.
Published By: Oracle APAC
Published Date: May 24, 2018
Container technologies have substantial benefits especially given the
need to isolate applications to increase service levels. Linux Containers (LXC) and Docker containers can be your best choice, depending on your use case.
Published By: Avanade DACH
Published Date: May 08, 2018
In this six-step guide, we aim to help you solve your data challenges to prepare for advanced analytics, cognitive computing, machine learning and the resulting benefits of AI. We’ll show you how to get your data house in order, scale beyond the proof of concept stage, and develop an agile approach to data management. By continually repeating the steps in this guide, you’ll sharpen your data and shape it into a truly transformational business asset. You’ll be able to overcome some of the most common business problems, and work toward making positive changes:
• Improve customer satisfaction
• Reduce equipment outages
• Increase marketing campaign ROI
• Minimize fraud loss
• Improve employee retention
• Increase accuracy for financial forecasts
"Pressure on IT to deliver new functionality continues to drive faster software development cycles. While agility has always been important, today’s IT teams must operate in a hybrid environment where applications take various forms: legacy systems that remain on-prem, existing applications migrated to the cloud, and new applications built with cloud-native approaches. The combination makes for an increasingly complex IT landscape — one in which simply migrating to the cloud falls short.
Read this Google Cloud guide and learn how IT leaders can better meet today’s challenges by capitalizing on the historic shift toward open, connected environments."
Predictive analytics, sometimes called
advanced analytics, is a term used to describe
a range of analytical and statistical
techniques to predict future actions or
behaviors. In business, predictive analytics
are used to make proactive decisions
and determine actions, by using statistical
models to discover patterns in historical
and transactional data to uncover
likely risks and opportunities.
Predictive analytics incorporates a range
of activities which we will explore in this
paper, including data access, exploratory
data analysis and visualization, developing
assumptions and data models, applying
predictive models, then estimating
and/or predicting future outcomes.
Sarah Cooke 
Don Shoultz 
Marc Rapport 
