Managing compliance is a huge challenge for companies, straining IT resources needed to meet service level agreements. To overcome these challenges, IT must support the objectives of your business. This white paper describes how IBM Service Management does just that. It defines and monitors IT governance and compliance management in a repeatable manner across businesses of any size.
In today's rapidly changing business environment, it's important to be ready to respond to every risk or opportunity. In this white paper, you'll learn how to determine risks, calculate impact, evaluate your current structure’s response and test overall resilience. Then you'll see how IBM can help you combine several risk management strategies into a single integrated one, so you’re better able to respond to the threat of disaster and stay ahead of the competition.
You face key challenges–technological and organizational–in enterprise asset management. Every last vehicle and material is under your control, often in different software formats that only provide you with a partial view of your enterprise. We would like to share a white paper with you that explains how you can see your assets holistically and optimize their performance.
Challenges like competitive pressures, compliance activities and higher operational costs make service management more critical than ever. To keep up, IT operations must constantly improve visibility, control and automation while bridging the gaps among business, development and daily operations.
Today’s increasingly complex environments are a challenge to manage. This white paper will show you how IBM Service Management solutions from Tivoli can help you better understand your IT and operation environments and manage your business more efficiently—all while controlling costs and mitigating compliance risks. You’ll also discover how IBM Maximo Enterprise Asset Management solutions provide a single software platform for managing all IT and operations assets across your enterprise.
Today, an IT-driven, customer-centric business approach isn’t a luxury — it’s imperative. More and more businesses are moving out of a cost-centric view of their IT potential and into a realization that IT can transform business processes. This white paper shows how you can maximize your IT function by leveraging ITIL best practice processes. These guidelines can help you effectively manage IT changes, assets, personnel and service levels all while reducing costs—going beyond simple IT asset management to deliver proactive IT business improvements.
The goal of having one enterprise resource planning (ERP) solution for all business processes remains popular. However, there are still many misconceptions associated with using enterprise resource planning solutions in asset-intensive industries. This white paper discusses and demystifies the myths for decision makers in asset-intensive industries. You’ll also see how IBM Maximo Asset Management can enhance the quality of asset data, contribute to the safety of the workforce, and help facilitate best practices that significantly impact the long-term success of your business.
Financial services companies face an array of demanding and ongoing challenges—global competition, mergers, acquisitions, converging service offerings, and an imperative to build and maintain customer loyalty. This white paper explores the landscape of operational risk in the financial services industry, and suggests ways an IBM Maximo IT asset management solution can reduce IT and operation risk while adding strategic benefits.
Reliability Centered Maintenance (RCM) is an advanced maintenance strategy for increasing asset availability by minimizing downtime caused by failures, reducing an asset’s total cost of ownership and increasing overall equipment effectiveness (OEE).This white paper describes the Reliability Centered Maintenance (RCM) process, breaking it down into seven steps including supporting information on how IBM Maximo® Asset Management supports each step of the process.
Today’s operations teams are faced with more pressure than ever to ensure high service availability and performance. They must keep pace with the growing array of service demands, soaring costs, the rapid evolution of technology and an increasingly competitive marketplace. However, many organizations suffer from an obscured view into key business services and supporting technology, because they lack the closed-loop, cross-domain management that’s needed.
Many enterprises depend heavily on business services to generate revenue. But they often have trouble correlating availability and performance information from individual systems with the business as a whole. To do this, you need a clear view of your service infrastructure. Integrated availability and performance solutions can provide the visibility, control, and automation that your IT environment needs.
One of the biggest hurdles that enterprises face is a lack of trust in IT’s ability to deliver business value. While a Service Oriented Architecture (SOA) can sort things out by making systems more flexible and agile, this is only part of the answer. What’s missing is an effective model for engaging consistently with business teams throughout the whole lifecycle of IT investments.
For a growing business, it’s increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today’s IT professionals optimize their use of technology in managing IT processes. The third version of the Information Technology Infrastructure Library (ITIL) provides the latest set of process best practices for any service management improvement effort.
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
In highly competitive markets, technologies that save time and money earn top consideration. Until now, XML Web Services, often touted for their ability to create business value, has been left off the short list for implementation. In this case study you’ll see how RouteOne LLC redefined the credit application process for automobile dealers and their customers using XML Web Services technologies.
The world has embraced payment cards to support commercial transactions for almost every kind of business. Unfortunately, the data associated with these payment cards is the focus of many identity theft activities. This white paper outlines Payment Card Industry (PCI) requirements, as well as the benefits of compliance and the penalties for noncompliance.
As businesses grow increasingly dependent upon Web applications, these complex entities are becoming more difficult to secure. Most companies equip their Web sites with firewalls, Secure Sockets Layer (SSL), and network and host security, but the majority of attacks are on applications themselves.
There are many ways to uncover Web application vulnerabilities. This white paper examines a few of these vulnerability detection methods – comparing and contrasting manual penetration testing with automated scanning tools. What you’ll discover is that neither of these methods are an exhaustive method for identifying Web application vulnerabilities.
Natural and manmade disasters have costly, far-reaching impacts on businesses. And organizations of all types are making business continuity plans that protect their data, networks, core business applications and facilities. But it’s important to build resiliency into your business operations as well your human capital. This Web seminar on Workplace Recovery will take you through the risks related to human capital resiliency and provide a framework for addressing them.
Establishing an ESB is essential in delivering a Service-Oriented Architecture. But for an SOA to be effective, you’ll also need your ESB to recover quickly from unexpected hardware and software failures. Clustering can help by enabling your systems to operate in parallel, so that if one should fail, those remaining can seamlessly step in.
Assessments are the key tools for uncovering vulnerabilities in your security that may be well hidden. This webinar explains how your organization can gain value and insight from the various types of security assessments that safeguard the confidentiality, integrity and availability of your critical business data.
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