Published By: ServiceNow
Published Date: May 14, 2019
Learn how ServiceNow Event Management uses AIOps to dramatically improve business service availability and performance by mapping business services with accurate service context, intelligently analyzing events, integrating existing monitoring and event management tools, and reducing event volumes.
By placing the future of transportation in the cloud, governments can improve the performance of technology infrastructure and focus on delivering innovative services to citizens, without increasing costs. You can start that journey today.
In this eBook, you will learn about:
• Life-saving digital initiatives on US streets
• Valuable data insights across UK airports
• Scalable ticketing services for Turkey’s Istanbul Deniz Otobüsleri ferry passengers
• Cost savings for Singapore’s Land Transport Agency
• Scalable, secure innovation at speed
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation.
What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
Published By: Procore
Published Date: May 13, 2019
As the construction industry becomes more competitive, regulations increase and skilled labour becomes more selective; the one thing that will define your company from the competition is your data.
The best companies use real, situational data in pre-task analyses daily to report on and improve their Quality, Safety and Productivity processes and performance. Download your copy to learn:
• The importance of including quality, safety and productivity in your pre-task analyses
• Using the three-part task-analysis approach
• How to collect meaningful data to track performance
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
It is the Leaders challenge to create the circumstances that stimulate improved performance and execution from the people within their organization. The key question for business leaders is not "why" high performance but rather "how"?
Finding the right data protection and recovery solution for complex enterprise infrastructures is a formidable challenge. Traditional backup and recovery solutions cannot keep up with or meet today’s business-critical requirements.
Read this white paper to learn smarter approaches to data protection and recovery. See how to radically improve key performance metrics – including business continuity – as well as backup windows, operational recovery and disaster recovery.
Now is the time to take a smarter approach to data protection an recovery. Finding the right data protection and recovery solution for complex enterprise infrastructures is a formidable challenge. Traditional backup and recovery solutions cannot keep up with or meet today’s business-critical requirements.
Read this white paper to learn how to radically improve key performance metrics – including business continuity – as well as backup windows, operational recovery and disaster recovery.
The tipping point has arrived. Large enterprises are planning their next-generation datacenters around flash-based storage, and for good reason. Flash arrays provide read and write performance that is orders of magnitude faster than spinning media at a total cost of ownership that is on par with disk and will soon be lower. The benefits not only include improved application performance, but more consistent performance, lower latency, reduced storage footprint, streamlined storage administration, and lower operating costs. These advantages are too beneficial to your business to ignore. That’s why flash is becoming the standard for new storage investments.
The HP 3PAR StoreServ 7450 All-flash Storage can improve IOPS and latency results dramatically, increase the overall performance of a high workload environment, and lower administrative management work. The costs and benefits for a composite organization for 20 TB of 3PAR All-flash storage,
based on customer interviews, are:
? Investment costs: $130,722.
? Benefits: $1,213,601.
? Average cost/GB usable (street price) for all-flash storage (included 4:1 compaction and 25% overhead): $2.20
Building on 25 years of server market leadership, the HPE ProLiant Gen9 portfolio—which includes HPE OneView software for simplified, converged management—offers optimal performance, increased storage, reduced energy consumption, and greater visibility and control across IT environments. Now everyone from enterprises to small and medium businesses (SMBs) can lower the cost of IT services, reduce delivery times, and improve their overall performance to gain a competitive edge. Download this white paper to learn more about the HPE ProLiant Gen9 portfolio.
Enterprises are looking to innovations like big data, cloud-based services and mobile apps to improve decision making and accelerate business results. But legacy IT implementations—independent compute, storage and networking platforms, veneered with a hypervisor— often can’t deliver on the increased agility, scalability and price performance demands of this new era of IT.
In midsize and large organizations, critical business processing continues to depend on relational databases including Microsoft® SQL Server. While new tools like Hadoop help businesses analyze oceans of Big Data, conventional relational-database management systems (RDBMS) remain the backbone for online transaction processing (OLTP), online analytic processing (OLAP), and mixed OLTP/OLAP workloads.
What if you could reduce the cost of running Oracle databases and improve database performance at the same time? What would it mean to your enterprise and your IT operations?
Oracle databases play a critical role in many enterprises. They’re the engines that drive critical online transaction (OLTP) and online analytical (OLAP) processing applications, the lifeblood of the business. These databases also create a unique challenge for IT leaders charged with improving productivity and driving new revenue opportunities while simultaneously reducing costs.
Within the next 12 months, solid-state arrays will improve in performance by a factor of 10, and double in density and cost-effectiveness, therefore changing the dynamics of the storage market. This Magic Quadrant will help IT leaders better understand SSA vendors' positioning in the market.
Security and performance were once considered separate issues requiring very different solutions. But now that malicious hackers have discovered new and better ways to affect both aspects of a website, you need solutions that can plug security holes while enhancing frontend performance. How is that possible? In this report, we explore browser-based solutions that can beef up security and enhance end-user performance in one stroke.
This report examines several techniques for dealing with third party content issues in the browser, including HSTS, iframe, and prefetch. It also dives into service workers and browser-based scripts that provide many security and performance options.
Download it now and learn how you can jointly improve security and increase performance.
Network performance management tools can drive operational efficiency and improve network
uptime, but many network managers haven’t adopted such tools. The potential benefits of a
performance management tool are substantial, but network managers must make a business
case for such investment. This white paper reveals why network operations teams should invest
in network performance management solutions, and how they can justify to IT management and
CIOs that the tool will deliver a substantial return on investment, along with improving IT’s ability to
support business goals.
Published By: Broadsoft
Published Date: May 25, 2017
There is a lot of industry buzz about Key Performance Indicators (KPIs), but most contact centers currently focus on only one or two core KPIs, such as “Service Level,” and are only equipped to optimize these KPIs locally. Few contact centers have the tools to manage performance globally.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.