HR leaders hear lots of talk about "getting a seat at the table" among the leadership functions of an organization. But what does "getting a seat" really mean? Simply put, CEOs are demanding a more strategic approach in managing today's workforce needs, as well as in planning for future needs. As an HR leader, how can you take ownership of the talent strategy in your organization? It's time for you to find out.
Talent can move the needle in your organization. By exploring six best practices that all HR leaders should follow, this complimentary guide shows you how to earn the respect of fellow business leaders. Download it today.
Published By: Teradata
Published Date: Jan 28, 2015
Althrough Hadoop and related technologies have been with us for several years, most business intelligence (BI) professionals and their business counterparts still harbor a few misconceptions that need to be corrected about Hadoop and related technologies such as MapReduce.
This webcast presents the 10 most common myths about Hadoop, then corrects them. The goal is to clarify what Hadoop is and does relative to BI, as well as in which business and technology situations Hadoop-based BI, data warehousing and analytics can be useful.
Published By: Genesys
Published Date: Oct 16, 2013
Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute.
Explore and compare contact center solutions from today's top vendors and decide which solution is right for you.
This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center
Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!
Published By: Genesys
Published Date: Dec 11, 2013
Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD.
Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to:
• Enhance Customer Experience
• Virtualize your customer service environment
• Reduce Total Cost of Ownership (TCO)
Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.
Businesses with between 15-250 mobile workforce employees are looking for optimization software. At the same time, they don’t want a complex enterprise solution with long integration times and complex IT requirements. Many vendors are offering cloud-based solutions. But what does that mean? Is it secure? In this Q&A, we answer the most common questions about cloud-based software solutions for field service management.
If you’re like everyone else in HR today, you’re probably thinking about how your organisation can handle data better. Maybe your executives want the power to make data-driven decisions from comprehensive workforce analytics. Perhaps you’d like to streamline the efficiency of your HR operation or put more actionable information in the hands of your line managers and employees. With the elixHR Platform, you can integrate your HR data and processes so your people can access information quickly and easily, and make better decisions. You can also lower your operational costs because you can increase efficiency and eliminate the need to replace HR systems that you already have in place.
This white paper will walk you through eight different ways that Pardot can help you supercharge Salesforce CRM, from better sales intelligence to automated lead qualification, and more. Take a look at the next few chapters to see how Pardot and Salesforce differ, what the key benefits of each tool are, and how they can work together to become the ultimate sales and marketing machine.
Pardot and Salesforce are complementary tools that really reach their full potential when paired together. Not only can these tools improve marketing and sales alignment, they can also provide greater insight into campaign performance, jumpstart lead generation efforts, and positively impact ROI. If you’re thinking about integrating these two systems, it’s important that you understand the benefits this will provide and the steps that will be required for implementation. So, let’s get started!
The complexity and high level of integration inherent in SAP environments can make development especially challenging and increase the time required to bring solutions to market. Persistent development and test challenges include unavailable systems, inability to accurately model performance and complex test data requirements. By employing service virtualization to model the core business logic in SAP systems and integrations, teams can free themselves of these constraints, leading to faster build and test cycles, better quality and lower cost.
This architecture comparison examines five essential criteria to consider when evaluating flash arrays. Find out the key design differences between the Dell EMC X2 and NetApp AFF flash storage systems and how they compare in terms of scalability, quality of service, application integration, future-proof architecture and cloud integration.
Building on the successes of Red Hat Enterprise Linux, the company in 2006 acquired JBoss, an open source middleware company. Mike Piech recently discussed how a growing JBoss portfolio is helping enterprises leverage hybrid architectures.
Today's EFSS market offers a range of maturing options to IT leaders as well as mobile and collaboration planners. New capabilities for corporate system integration and enhanced content collaboration continue to add to standard EFSS functionality.
The threat landscape has evolved and the traditional approach to endpoint security cannot keep up. Detection/response is not an acceptable approach. There are a number of approaches to prevent threats on the endpoint and their ability to prevent unknown and zero-day threats varies widely. Join this webinar featuring a guest speaker from Forrester where we will discuss the findings from a recent commissioned survey they conducted that evaluates these approaches and illustrates that exploit prevention and integration with a network security platform are must-have capabilities. Forrester will also summarize their recommendations for prevention of advanced threats on the endpoint.
Mission essential systems run on mainframes. With 71% of corporate data, it is no wonder that 63% of your peers are forecasting growth in utilization. What’s more is that the Mainframe now finds itself at an inflection point: going from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. In fact, according to IDC Connected Mainframe adopters are realizing 300% ROI, a 10 month payback and additional $200M in application revenue. The Infographic also covers the 2 main strategies of Connected Mainframe – Modernization and Integration and technology initiatives under each with customer quotes.
The workplace is changing. Are you taking advantage of new technology to improve your productivity? Learn how far modern tech can take you. Read the e-book to learn how you can:
• Integrate new work routines
• Improve client relationships
• Eliminate barriers to collaboration
Herkömmliche Contact-Center benötigen kostspielige Vor-Ort-Technologien für die automatisierte Anrufweiterleitung,
interaktive Sprachantworten, computerbasierte Telefonie-Integration, Anrufaufzeichnung und die Berichterstellung für
das Management. Das ist sowohl kosten- als auch arbeitsaufwändig. Ohne eine zusätzliche Bereitstellung ist es zudem
schwierig, eine gleichbleibend hohe Sicherheit, Verfügbarkeit und Leistung zu gewährleisten.
One of the agency biggest challenges is juggling multiple projects across departments while retaining complete visibility into finances, pipelines and resources management. Most agencies use multiple systems to handle each of these processes. According to The Drum Lab rats, to have “one integrated and user-friendly connected system would be the ideal solution.”
Five leading agencies tested the WorkBook Agency Management system in a recent Drums Labs workshop. Testers quickly discovered the wealth of functionality, the high level of usability and the full integration that WorkBook provides to agency businesses.
Published By: Workday
Published Date: Jul 19, 2017
The shift to SaaS is gaining momentum and there are clear business benefits that can be derived. To optimise success, transformation strategies need to encompass all elements of people, processes, technology and organisational design. Adopting SaaS technologies drives significant change to the way organisations operate – from business processes to support model design and company culture. The implications of cloud adoption and technical challenges such as integrations, data migration and configuration must be fully understood and addressed from the outset.
Published By: Workday
Published Date: Jul 19, 2017
Every day, hundreds of organizations communicate, collaborate, and drive their business forward with Workday cloud applications. Our customers say they gain unprecedented visibility into their workforce, improve overall productivity, and get the right people working on the most important initiatives—things they could not achieve with legacy systems. And all of this is accomplished with applications that are intuitive and easy to use.
Our customers are unique and have different goals, challenges, and priorities. What they share in common is that they all decided to move beyond legacy systems to the cloud with Workday. So, why Workday?
The popularity of integration platform as a service (iPaaS) started with business users looking to gain control and share data among their proliferating SaaS apps?without needing IT intervention.
iPaaS was then adopted by IT to support business users to ensure security measures were being maintained and to provide more of a self-service environment. Now, iPaaS has evolved from a niche solution to taking a much bigger role:
Read this whitepaper to learn about:
Drivers for cloud integration
Five emerging uses cases for iPaaS that enable better responsiveness, APIs, event-driven capabilities, human workflows, and data analysis
Questions to ask when evaluating your current solution
The use of SaaS applications within an organization is the new normal. In fact, there's a good chance that just your marketing department alone is using over 10 SaaS products.
According to Gartner, the 2015 worldwide market for SaaS software application sales was $33.4 billion, with projections to double to $67.2 billion by 2019. Integration needs are changing, with SaaS applications, as well as mobile traffic, social networks, IoT, suppliers, partners, and customer channels all new integration points that will need to be captured in your business processes.
Read “Five Principles for Integrating Software as a Service Applications” to learn:
Key principles for successful hybrid integrations
New integration use cases to grow your business upward and outward
The why and how of integration as both an enabler and a differentiator
Benefits of the TIBCO integration platform and its various offerings
Australian businesses have long been recognised as leaders in the adoption of cloud services and the migration of core infrastructure to cloud platforms.
Yet as ambitious ‘cloud-first’ programs are executed, performance and complexity issues have led many organisations to embrace the middle ground – a hybrid IT solution combining public cloud and on-premises infrastructure.
Fast-growing hyperconverged infrastructure (HCI) platforms are increasingly being recognised as an ideal enabler for this strategy, with a software-based design that combines robust computing infrastructure with a high degree of centralisation, integration, flexibility, and analytics-based monitoring and manageability.
Read how companies such as Beam Suntory have redefined enterprise architecture and learn more about the way an integrated hyperconverged infrastructure can help you build the right infrastructure for the future.
Published By: Attunity
Published Date: Jan 14, 2019
This whitepaper explores how to automate your data lake pipeline to address common challenges including how to prevent data lakes from devolving into useless data swamps and how to deliver analytics-ready data via automation.
Read Increase Data Lake ROI with Streaming Data Pipelines to learn about:
• Common data lake origins and challenges including integrating diverse data from multiple data source platforms, including lakes on premises and in the cloud.
• Delivering real-time integration, with change data capture (CDC) technology that integrates live transactions with the data lake.
• Rethinking the data lake with multi-stage methodology, continuous data ingestion and merging processes that assemble a historical data store.
• Leveraging a scalable and autonomous streaming data pipeline to deliver analytics-ready data sets for better business insights.
Read this Attunity whitepaper now to get ahead on your data lake strategy in 2019.
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