Step behind the scenes in this exclusive one on one interview as Daryl Reva, Mitel VP Cloud Marketing discusses mobility, contact center and cloud with Ray Chan, Director of Information Technology for the San Diego Padres.
Hear how changing customer expectations, employee mobility and the rigors of hosting the 87th annual MLB All-Star Game inspired a major technology overhaul, including:
A move to the Cloud
Technology integrations in the contact center
UCC and team collaboration applications
For decades, learning in a corporate environment consisted of a day or a week of classroom-based training. However, technological advances delivered on the promise of a more complex learning protocol with automated, virtual, and experiential elements. At Connections 2014, SilkRoad’s annual user conference, a panel of learning professionals convened to discuss five major learning themes this year, including integration, mobility, engagement, compliance, and analytics.
Published By: Anaplan
Published Date: Apr 06, 2016
A Harvard Business Review Analytics Services White Paper
Finance is constantly tested to keep pace in today’s business environment. To keep up, planning needs to become a continuous process that spans departmental boundaries and enables managers to collectively realign resources to respond to market changes.
Organizations must streamline disparate sales and operational planning with traditional financial planning and analysis by using technology to connect people, data, and processes across the organization.
Download this white paper to discover the three steps to moving towards finance-led integrated business planning recommended by the Harvard Business Review.
If you’re managing an IT team, you may be turning to DevOps as the path to faster delivery of software.
DevOps can help your team become more efficient — and your organization more competitive — but you’ll need to be able to communicate to your team why things are changing, and how their usual working practices are likely to alter.
Download this guide to explore:
• How to align DevOps with your organization’s goals.
• What change might look like — for operations, development and the organization at large.
• Why security is a great icebreaker.
• The importance of focusing on the team over individual DevOps specialists.
• How to embrace agile ways of working, along with infrastructure as code, code review, continuous integration and unit testing.
The word is out. Apple has officially arrived in the enterprise. Once thought of as only for consumers, Apple has not so quietly created a $25 billion enterprise business — with no signs of slowing. If you want to join the Apple at work movement, but have questions yourself about security best practices or, more likely, need to alleviate the security concerns of your executives or information security team, we can help.
Topics covered include:
How the Apple ecosystem is structured
How Apple management differs from Windows
What security features are unique to the Apple ecosystem
What to consider when adding new Apple devices
What Apple integrations are available to leverage what you already have
Something odd happened during Selectica’s roll-up strategy. Usually when a technology vendor acquires a number of providers at relatively low valuations, its focus tends to be on financially engineering the various SaaS, maintenance, upsell and other income schemes from the assets. But in Selectica’s case, the acquired became the basis of the company, in a manner in which the sum of the assets became an entirely different equation that it likely even bargained for before getting into the activity in the first place. But sometimes the uncertainty of post-merger integrations can lead to an outcome that benefits all parties involved (including customers) in ways that would be difficult to have imagined going into the process.
Today’s marketing leaders need sophisticated tools to turn data into cross-channel insights that improve performance. In a new report, Gartner compares 11 digital marketing analytics solutions across five key areas: data integration, exploration, advanced models, platform integrations, and measurement.
Selecting the best solution for your team requires thoughtful analysis. How will you determine the best fit? Gartner’s Magic Quadrant can help.
Software delivery processes and systems, and the people involved with them, are under increasing pressure. Sometimes it’s digital transformation, other times it’s simply the challenge of keeping up with the demands created by ever more dynamic markets and an escalating pace of change. None of this is news, but is does provide an important backdrop to the discussion of how software delivery needs to evolve, especially given that traditional methods and approaches were never designed to deal with the fastmoving and unpredictable environment you are probably working in today.
Published By: Cohesity
Published Date: Oct 02, 2018
Until recently, Manhattan Associates had used a traditional secondary storage solution to manage its large and rapidly expanding data footprint of ~1PB. Designed for traditional workflows, the company’s IT team realized it had become cost prohibitive to add features to their existing environment to support their VM level backups. Like most traditional storage options, the existing solution did not scale-out linearly, and complicated the environment by creating silos. With Cohesity’s scale-out architecture, the team was able to start small and grow their Cohesity environment on the go, yet keep it unified and simple. See how Manhanttan Associates achieved operational efficiency and lowered their TCO by supporting VM data protection, supporting native integration with the public cloud and providing simple converged solution for data protection, target storage and files. Get the case study.
HotSchedules is a technology company that streamlines several aspects of running a business in the service industry. The sales team at HotSchedules had been using Salesforce for several years, but they were spending a lot of time on data entry and other manual tasks. They needed a way to simplify recordkeeping so they could spend more time talking to prospects. The HotSchedules sales team is taking advantage of the full suite of features in Groove to enhance their sales operations at every turn — from Salesforce integration to multi-step campaigns to analytics. Let’s take a look.
Trader Interactive provides marketing services and technology solutions to
customers across seven verticals. Their customer support team was bogged
down with associating support requests with the appropriate cases in
Salesforce, and they needed a solution to streamline their work. Now, the
customer support team enjoys Gmail integration with Salesforce, and the
sales team takes advantage of multi-step campaigns, email tracking, and
much more. Overall, they’ve been able to work more efficiently and provide
better value to their customers. Let’s check out their story.
Published By: Sauce Labs
Published Date: May 30, 2018
Today’s modern development disciplines -- whether Agile, Continuous
Integration (CI) or Continuous Delivery (CD) -- have completely transformed how teams develop and deliver applications. Companies that need to compete in today’s fast-paced digital economy must also transform how they test. Successful teams know the secret sauce to delivering high quality digital experiences fast is continuous testing. This paper will define continuous testing, explain what it is, why it’s important, and the core elements and tactical changes development and QA teams need to make in order to succeed at this emerging practice.
Published By: Sauce Labs
Published Date: May 30, 2018
Today’s modern development disciplines -- whether Agile, Continuous
Integration (CI) or Continuous Delivery (CD) -- have completely transformed
how teams develop and deliver applications. Companies that need to
compete in today’s fast-paced digital economy must also transform how
they test. Successful teams know the secret sauce to delivering high
quality digital experiences fast is continuous testing. This paper will define
continuous testing, explain what it is, why it’s important, and the core
elements and tactical changes development and QA teams need to
make in order to succeed at this emerging practice.
Published By: Spredfast
Published Date: Aug 24, 2018
Looking for a general primer or quick tactical reference on social marketing? We wrote the 2018 version of the Social Media Pocket Guide for you. In engaging, easy-to-read chapters, the Pocket Guide provides a broad overview of social media’s evolution — including current themes like pay to play, digital integrations, social care, and more. We also break down the latest tips and tactics for the four most common social objectives and explore specific use cases like product launches, events, and capitalizing on real-time trends. Do you learn by example? This guide is packed with fresh strategy inspiration from 15 different global brands and media properties. Keep The Social Media Pocket Guide on hand as your quick and definitive reference on all things social strategy.
Complete enterprise security requires coordination. Firms must integrate the technologies and data that come from the endpoint and network
layers to make accurate decisions that ensure optimal threat detection, containment, and remediation. Unfortunately, too many firms rely on a
huge variety of solutions that require manual integration and correlation, leading to wasted time and poor threat detection. Security leaders
must automate these processes to eliminate detection lag and improve prevention efforts.
EHR integration has never been a greater conundrum for clinical labs. On the one hand, it’s simply unaffordable. On the other, it’s quickly becoming a business requirement that will determine your lab’s long-term viability in an increasingly competitive market.
Download this white paper and you’ll discover a new, affordable, and innovative front-end integration approach that can:
• Reduce incomplete lab orders and associated labor costs
• Improve customer satisfaction and “stickiness” in your accounts
• Grow both new and existing customer revenue
Published By: CheckMarx
Published Date: Nov 02, 2018
Dinosaurs are super cool, but there are some places where dinosaurs don’t belong, and one of those is in your fast-paced DevOps environment. We’re in a new world where traditional security solutions no longer make the cut. Software is increasingly complex, and when deployed at the speed of DevOps, it creates a new type of risk: Software Exposure. Legacy application security tools are too big, too slow, and too clunky to deliver the innovation needed to protect your customers in the 21st century.
The Software Exposure Platform from Checkmarx is an entirely new species heralding the next generation of software security. The platform builds security in from the beginning, supporting all stages of the software development lifecycle, allowing enterprises to deliver secure software at the speed of DevOps while mitigating their business risk.
Download the white paper The Demise of the AppSec Dinosaur to learn how Checkmarx provides the combination of integrations and automation required in
Published By: IBM APAC
Published Date: May 14, 2019
IBM PowerAI Enterprise helps to make deep learning easier and faster for organizations by bringing together some of the most popular open source frameworks for deep learning, with development and management tools in a single installable package. Designed to simplify end-toend deep learning, PowerAI Enterprise allows enterprises to spend less time on data preparation, implementation and integration, and more time training neural networks for results. IBM PowerAI Enterprise version 1.1.2 includes the most popular deep learning frameworks in one installation:
- BVLC Caffe
- Keras (tensorflow-keras)
How do you connect to public clouds and drive hybrid IT while prioritizing legacy needs? This detailed eBook on cloud integration provides our most in-depth report.
• Build a secure, agile, modern network
• Integrate cloud without leaving legacy software behind
• What are the common barriers to adopting cloud solutions—and how do we solve them?
Connected embedded navigation has suffered in recent years with the proliferation of smartphone integration combined with lengthy design cycles and a fragmented ecosystem. HERE’s Navigation On Demand service provides OEMs with the ability to offer consumers an always-fresh navigation and a compelling connected service.
Download the whitepaper now to learn how you can benefit from:
• the architecture of HERE Navigation On Demand and how it enables OEMs to deliver a different, more joined up, experience
• the Navigation as a Service Approach, which allows an always-fresh experience without unnecessary recreation of effort
• developing more impactful service
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable.
This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements.
This ebook will help you understand how Auto Mobility Operations helps:
• Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK
• Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data
• Create a frictionless and compelling UX - with APIs, mapping
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