Have a conversation with anyone about how the changing nature of technology is affecting our world, and artificial intelligence (AI) will invariably come up. It has the potential to change all industries in ways we’ve never experienced. The promise of AI is that it will make our lives better, with more lower-level tasks being automated, freeing us up to focus on higher-level endeavors. Automation promises to complete tasks with more efficiency than humans do, and can continually improve through machine learning.
IT process automation can seem like a big step, but there are incremental ways to achieve improved efficiency that reduce risk and drive better business outcomes. The proper approach to automation can turbocharge your administrative teams, open new doors and provide the agility to respond to any business need. It’s the key to unlocking the power of cloud, and new service offerings make it more attractive to those looking to build the right IT business strategy for the future.
Powered by Smart machines, the new industrial revolution is changing how machine builders design and manufactures operate today and in the future. To remain competitive and profitable, plants and machines will have to be smarter- better connected, more efficient, more flexible and safe. This paper explains the impact of smart machines on the industrial automation and controls businesses and provides guidance for adapting to a changing industrial landscape.
What impact will the cloud-enabled workplace have on your cybersecurity strategy? This year’s research shows that organisations are navigating a myriad of both old and new cybersecurity challenges to bring the cloud into scope.
Read this to discover:
• how growing cloud dependency has created distinctive challenges around cyber security
• what the biggest cyber challenges are for organisations in this context
• how intelligent automation and machine learning is being used to overcome operational obstacles hampering cloud security
• a set of cybersecurity considerations for modern IT environments.
From intelligent automation to advanced analytics, disruptive technology will enable the finance function to provide all of its services more effectively and efficiently. Find out how technology will change the way finance delivers transactional services, expert services and business partnering,
Read this report to discover:
• how automation in finance can deliver expert services more reliably and with smaller workforces
• how to design an agile workforce of humans and technologies
• how the finance function will shift to be part of a cross-functional analytics model that provides key insights to the business
Focus less on maintenance and operation and more on innovation and growth with automated billing processes. Automation can greatly improve productivity and help your company save money.
If you have a complex billing process, your enterprise will benefit greatly from automating as much of your billing as possible. Download this whitepaper and discover the following:
• Billing challenges most companies face
• Benefits delivered with automated billing processes
• Implementation strategies that support automation
• Four features critical to billing automation success
An agile and automated billing platform simplifies complex processes, dramatically reducing operating expenses and increasing your speed to market. Discover how today.
Basic diagramming tools allow business users to define an initial business process and provide a good path to getting your processes off of sticky notes and into a digital format. However, if company-wide collaboration, real-time change management and integration with automation tools are important to you, a dedicated process modeling tool may be your better choice.
A security orchestration, automation and response (SOAR) platform is a valuable tool for organizations who have made appropriate investments in their security operations processes. This recent research from Gartner looks at the necessary preparations that security leaders need to make so that the deployment of a SOAR solution will improve the efficiency of their incident response and security operations teams.
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs).
The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
Infinidat has developed a storage platform that provides unique simplicity, efficiency, reliability, and extensibility that enhances the business value of large-scale OpenStack environments. The InfiniBox® platform is a pre-integrated solution that scales to multiple petabytes of effective capacity in a single 42U rack. The platform’s innovative combination of DRAM, flash, and capacity-optimized disk, delivers tuning-free, high performance for consolidated mixed workloads, including object/Swift, file/Manila, and block/Cinder. These factors combine to cut direct and indirect costs associated with large-scale OpenStack infrastructures, even versus “build-it-yourself” solutions. InfiniBox delivers seven nines (99.99999%) of availability without resorting to expensive replicas or slow erasure codes for data protection. Operations teams appreciate our delivery model designed to easily drop into workflows at all levels of the stack, including native Cinder integration, Ansible automation pl
Business growth, innovation and IT departments and inextricably linked. Our new report explores insights from those who are leading the way by prioritising and completing automation innovations. While 67% of businesses are being held back by confidence in their own data. So what actions and attitudes separate those leading and those following in the data revolution? And what difference can self-driving technology make to innovation, strategy and wider business success?
Digital Transformation Requires a
Commitment to Automation
Digital transformation requires a focus on
agility, innovation, and the end customer; as
well as for infrastructure leaders to strike deeper
partnerships with lines of business leaders
around business outcomes they care about.
AP automation is often described as low hanging fruit in the
garden of digital transformation. And for a good reason – the
barrier to entry is impressively low in terms of both cost and
effort needed to get up and running, particularly in comparison
to the implementation projects for other business applications.
Despite that fact, the value provided from AP automation is
comparably high. For such an easy implementation, the benefits
reach throughout an organization, beyond the walls of the AP
department, and are near-immediate from day one of using the
Standard benefits include:
- Immediate value from day one with an expected ROI within the first year
- Up to 95% truly touchless invoice processing with access to real-time cloud data for benchmarking and reporting
- Easy access to financial data, such as cash flow & accrual reporting, with full visibility and control of the AP process
This guide will help you kick-start your AP automation project by
defining the 6 steps to build a solid business case and gain the
internal approvals needed to get started.
Only a best-of-breed AP automation solution can offer the high levels of fully automated, touchless, invoice processing that your organization needs to scale your business operations.MediusFlow is the leading cloudbased solution for Dynamics users that automates the entire accounts payable process, enabling increased efficiency, touchless invoice processing as well as better financial visibility and control.
This guide will help you understand...
• What AP automation is
• The different options available
• What to consider when selecting a solution
• How to evaluate solutions
Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience.
Read this report to discover:
• how HR can influence the customer agenda
• how to take advantage of AI and D&A to recruit the right people
• what skills customer service employees will need as a result of automation
• how to win senior buy-in for new HR policies and approaches
• seven action steps for building a customer-centric culture.
Are you interested in how artificial intelligence (AI) might impact your contact center?
The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact from fiction. What are the practical benefits of AI today? What kind of challenges arise from automation? What are the underlying technologies at play?
In this e-book, we will answer these questions and more. We will examine AI from a pragmatic lens and offer suggestions to minimize costs and maximize returns.
By the time most customers reach a human employee with a question, chances are they have
already researched online or tried to self-serve. This means employee transformation is required
to develop more sophisticated employees in the age of automation to solve more advanced
Because front-line jobs are becoming more complex, employees need to be tactical, technical, and
ready to emotionally handle these new types of interactions.
Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim
Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning
and technology to create more sophisticated employees. Below are some key highlights from
Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
Christian Elsenhuber - AWS & Carsten Duch - SUSE
Join our webinar and learn more about the SUSE Cloud Application Platform on Amazon Elastic Kubernetes Service (Amazon EKS). The webinar will show you how SUSE accelerates the use of applications in containers. With integrated automation and customization features, SUSE helps your DevOps teams deliver container applications, accelerate innovation, and improve the responsiveness of your IT.
Securing cloud environments is different from securing traditional data centers and endpoints.
The dynamic nature of the cloud requires continuous assessment and automation to avoid
misconfigurations, compromises, and breaches.
It can also be difficult to gain complete visibility across dynamic and rapidly changing cloud
environments — limiting your ability to enforce security at scale. On top of these challenges, cloud
governance is critical to maintain compliance with regulatory requirements and security policies as
Because cloud deployments are not just implemented once and left untouched, organizations need
to consider how to integrate security into their CI/CD pipeline and software development lifecycle.
Implementing a security solution that addresses cloud challenges requires deep security and cloud
expertise that organizations often do not have.
Once in the cloud, organizations manage and create environments via automation, adapt their
workloads to changes by automa
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.