Published By: Kustomer
Published Date: Aug 27, 2019
One of Away’s core values is being “customer-obsessed”. But Away’s customer service agents had to constantly switch between systems to get the information they needed. Learn how Kustomer enabled them to deliver best-in-class customer experience, in real time.
This playbook outlines how insurance companies can evolve their business architectures to meet user demand, reduce risk and comply with regulations.
Insurers’ employees, partners and customers are increasingly interacting at the digital edge, where commerce, population centers and digital ecosystems intersect. A distributed interconnection platform at the digital edge allows insurance companies and ecosystem participants to accelerate their transformation and effectively compete with increasingly nimble challengers.
Much has been written about the impact of technology on insurance, this most traditional of industries. Artificial intelligence (AI), connected cars, drones and the Internet of Things (IoT) are all becoming integral to the insurance and automotive industries. This becomes obvious when using your car’s navigation system – an everyday action that might well lead to a chain of events few would even think of today.
To find out more download this whitepaper today.
Banking is rapidly being transformed by one, distinct theme: digital technology.
For those leading the charge, there is no longer a distinction between a business strategy and a technology strategy. There is just strategy driven by technology and the client needs it will evolve to continually meet. In this new world, upgrading existing operations and making legacy systems fit new challenges is not going to be enough. To succeed, banks need to become future-ready, connected enterprises, backed by a new type of technology and operating model that is nimble enough to adapt to new challenges and growth opportunities.
Nordics based financial company had challenges in migrating the old legacy network design to Cisco ACI for a new Datacentre. Also it did not had service overview and CMDB to support 150 business services transition. LTI leveraged and implemented several ServiceNow modules, customised 100 odd patterns for 150 business services and executed extensive integration of 25 legacy systems. These transactions and implementation helped in easy cost computation for new business expansions
1. 25% reduction in DC migration time by creating business service oriented move groups
2. Accurate costing of each business service for replication in new regions/geographies
Published By: Gigamon
Published Date: Sep 03, 2019
The IT pendulum is swinging to distributed computing environments, network perimeters are dissolving, and
compute is being distributed across various parts of organizations’ infrastructure—including, at times, their extended
ecosystem. As a result, organizations need to ensure the appropriate levels of visibility and security at these remote
locations, without dramatically increasing staff or tools. They need to invest in solutions that can scale to provide
increased coverage and visibility, but that also ensure efficient use of resources. By implementing a common
distributed data services layer as part of a comprehensive security operations and analytics platform architecture
(SOAPA) and network operations architecture, organizations can reduce costs, mitigate risks, and improve operational
Published By: Gigamon
Published Date: Sep 03, 2019
Network performance and security are vital
elements of any business. Organisations are
increasingly adopting virtualisation and cloud
technologies to boost productivity, cost savings
and market reach.
With the added complexity of distributed
network architectures, full visibility is necessary
to ensure continued high performance and
security. Greater volumes of data, rapidlyevolving threats and stricter regulations have
forced organisations to deploy new categories
of security tools, e.g. Web Access Firewalls
(WAFs) or Intrusion Prevention Systems (IPS).
Yet, simply adding more security tools may not
always be the most efficient solution.
The FDA has announced plans to transition to standard ISO 13485:2016 for medical devices in 2019. In addition, the Medical Device Single Audit Program, MDSAP, has gained traction with full implementation set for 2019.
Download this paper to learn more about these two changes from the U.S. Food and Drug Administration’s proposal to harmonize and modernize its Quality System Regulation (QSR).
According to Gartner, "supply chain leaders responsible for quality management are shifting to software solutions that standardize processes, optimize data and ensure compliance. This research provides guidance for structuring a process for QMS software selection."
Download this Gartner Analyst Guide to learn:
Key challenges in the QMS software selection processes
What to expect from different QMS solutions across the market
Analysis of the current state of quality management to help define software requirements
Self assessment questions and commonly sought QMS system functionalities to use in your decision making process
As demand for QMS solutions grows, so does the vendor landscape, complicating decisions over the right choice that ensures a successful implementation and facilitates mission-critical quality initiatives.
Research shows 71% of software rollouts fail, are late or are over budget.
Download this paper to learn more about the selection and the 7 key elements for the successful implementation of a QMS.
Published By: IBM APAC
Published Date: Jul 19, 2019
With businesses developing larger data volumes to improve their competitiveness, their IT infrastructures are struggling to store and manage all of the data. To keep pace with this increase in data, organizations require a modern enterprise storage infrastructure that can scale to meet the demands of large data sets, while reducing the cost and complexity of infrastructure management. This white paper examines IBM’s FlashSystem 9100 solution and the benefits it can offer businesses.
Published By: IBM APAC
Published Date: Jul 19, 2019
Today’s IT organisations want simple, flexible storage infrastructures. IBM’s Storwize V5000 family of solutions are a fast, highly flexible, easy-to-use virtualised storage system that helps businesses to meet the challenges of rapid data growth in the context of limited IT budgets. This ESG report looks at the role the IBM Storwize V5000 family can have on addressing the storage needs of companies today.
"The average company uses more than 50 security vendors: firewalls, web proxies, SIEM, appliances, intelligence - and the list goes on. Do you have more security tools than you can handle? There’s an easier way to make the most of your existing investments.
We'll share ways you can reduce security alerts and extend your security off network, anywhere users go, with Cisco Umbrella. Built with a bidirectional API, Cisco Umbrella easily integrates with the other systems in your stack, so you can extend protection from on-premises security appliances to devices and sites beyond your perimeter — and amplify investments you’ve already made.
Read the eBook to learn more about getting more bang for your security buck."
"Malicious cryptomining has consistently been one of the top threats across all internet activity in 2018. Cryptominers tap into an organization’s computing power to create cryptocurrencies like Bitcoin and Monero — and generate profit for themselves. If you’re not protected, it can cost you in all kinds of ways. It can lead to degraded system performance and regulatory risks, and leaves an attacker with an open door to further exploit your network.
In this eBook you’ll learn about who these criminals are targeting and how you can protect your network from a significant threat.
"Malicious cryptomining lets cybercriminals profit at your organization’s expense. No industry is safe from malicious cryptomining - a browser or software-based threat that enables attackers to secretly use an organization's computing power to mine digital currency. This fast-growing threat can lead to degraded system performance, soaring electricity usage, regulatory problems, and vulnerability to future attacks.
View our infographic to find out who they’re targeting and how to protect your network.
Today’s security appliances and agents must wait until malware reaches the perimeter or endpoint before they can detect or prevent it. OpenDNS arrests attacks earlier in the kill chain. Enforcing security at the DNS layer prevents a malicious IP connection from ever being established or a malicious file from ever being downloaded. This same DNS layer of network security can contain malware and any compromised system from exfiltrating data. Command & control (C2) callbacks to the attacker’s botnet infrastructure are blocked over any port or protocol. Unlike appliances, the cloud service protects devices both on and off the corporate network. Unlike agents, the DNS layer protects every device connected to the network — even IoT. It is the easiest and fastest layer of security to deploy everywhere.
Connected embedded navigation has suffered in recent years with the proliferation of smartphone integration combined with lengthy design cycles and a fragmented ecosystem. HERE’s Navigation On Demand service provides OEMs with the ability to offer consumers an always-fresh navigation and a compelling connected service.
Download the whitepaper now to learn how you can benefit from:
• the architecture of HERE Navigation On Demand and how it enables OEMs to deliver a different, more joined up, experience
• the Navigation as a Service Approach, which allows an always-fresh experience without unnecessary recreation of effort
• developing more impactful service
Published By: Tricentis
Published Date: Aug 19, 2019
The way that we develop and deliver software has changed dramatically in the
past 5 years—but the metrics we use to measure quality remain largely the
same. Despite seismic shifts in business expectations, development methodologies,
system architectures, and team structures, most organizations still
rely on quality metrics that were designed for a much different era.
Every other aspect of application delivery has been scrutinized and optimized
as we transform our processes for DevOps. Why not put quality metrics under
the microscope as well?
Are metrics like number of automated tests, test case coverage, and pass/fail
rate important in the context of DevOps, where the goal is immediate insight
into whether a given release candidate has an acceptable level of risk? What
other metrics can help us ensure that the steady stream of updates don’t undermine
the very user experience that we’re working so hard to enhance?
To provide the DevOps community an objective perspective
on what quality
Digital business initiatives have expanded in scope and complexity as companies have increased the rate of digital innovation to capture new market opportunities. As applications built using fine-grained microservices and functions become pervasive, many companies are seeing the need to go beyond traditional API management to execute new architectural patterns and use cases.
APIs are evolving both in the way they are structured and in how they are used, to not only securely expose data to partners, but to create ecosystems of internal and/or third-party developers.
In this datasheet, learn how you can use TIBCO Cloud™ Mashery® to:
Create an internal and external developer ecosystem
Secure your data and scale distribution
Optimize and manage microservices
Expand your partner network
Run analytics on your API performance
A perfect storm of legislation, market dynamics, and increasingly sophisticated fraud strategies requires you to be proactive in detecting fraud quicker and more effectively.
TIBCO’s Fraud Management Platform allows you to meet ever-increasing requirements faster than traditional in-house development, easier than off-the-shelf systems, and with more control because you’re in charge of priorities, not a vendor. All this is achieved using a single engine that can combine traditional rules with newer predictive analytics models.
In this webinar you will learn:
Why a fraud management platform is necessary
How to gain an understanding of the components of a fraud management platform
The benefits of implementing a fraud management platform
How the TIBCO platform has helped other companies
Unable to attend live? We got you. Register anyway and receive the recording after the event.
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot.
“In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software.
We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
First Citizens Bank & Trust Company is a chartered commercial bank offering a complete line of financial services. With over 200 point-to-point applications and disparate systems, the bank needed a way to reduce its applications portfolio and streamline integration among systems, including fast integration of systems from newly acquired banks. First Citizens turned to TIBCO ActiveMatrix BusinessWorks™ and TIBCO® Messaging for their simplicity and ability to quickly get IT processes up and running. With standard services, this transformation resulted in reduced deployment time—from eight months to 18 weeks, resulting in reduced credit card loan project time.
Fraud is one of the biggest overheads for most financial firms. Detecting crime is hard as fraud constantly evolves and the tools have to be able to evolve with it. Also one of the key areas of focus for most firms is to address the cost of handling the false positives that all automated systems generate.
Watch this short demonstration to learn how TIBCO’s advanced analytics and data science solutions can help you overcome these challenges.
Today, you can improve product quality and gain better control of the entire
manufacturing chain with data virtualization, machine learning, and advanced
data analytics. With all relevant data aggregated, analyzed, and acted on, sensors,
devices, people, and processes become part of a connected Smart Factory
•? Increased uptime, reduced downtime
•? Minimized surplus and defects
•? Better yields
•? Reduced cost due to better quality
•? Fewer deviations and less non-conformance
Over the past decade there has been a major transformation in the manufacturing industry. Data has enabled a paradigm shift, with real-time IoT sensor data and machine learning algorithms delivering new insights for process and product optimization.
Smart Manufacturing, also known as Industry 4.0, has laid the groundwork for the next industrial revolution. Using a smart factory system, all relevant data is aggregated, analyzed, and acted upon.
We call this Manufacturing Intelligence, which gives decision-makers a competitive edge to:
Digitize the business
Survive digital disruption
Watch this webinar to understand use cases and their underlying technology that helped our customers become smart manufacturers.
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