By the time most customers reach a human employee with a question, chances are they have
already researched online or tried to self-serve. This means employee transformation is required
to develop more sophisticated employees in the age of automation to solve more advanced
Because front-line jobs are becoming more complex, employees need to be tactical, technical, and
ready to emotionally handle these new types of interactions.
Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim
Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning
and technology to create more sophisticated employees. Below are some key highlights from
Download this infographic to see statistics on how influential and integral mobile devices are in day to day life. Learners prefer mobile devices and use them everywhere at all times. Having a mobile learning strategy is imperative to your organization's success because mobile learning enables anyone to learn anytime, anywhere.
Using Litmos, Marketwired gained a trusted technology partner in executing their strategy and realized significant benefits as outlined below:
- Rapid Deployment
- Global Reach
- Cost Savings
- Anytime/Anywhere Access
- Increased Manager Visibility
Read this case study to learn why Bigger Brains decided that Litmos was the best solution in the eLearning space for them to partner with.
Some of the key drivers that led Bigger Brains to select Litmos include:
• Ease of use
• Extensive API support
• Best value LMS considering price, features, and support
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