Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge
management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.
Several years into the app economy, business has changed. Accelerating product cycles and competitive threats now demand continuous planning. Change is constant and managing it is more important than ever. As a result, companies that for years have taken a traditional approach to managing initiatives are moving rapidly to implement agile business practices. And they’re seeing results, in the form of improved quality, faster delivery of value, reduced development costs and increased customer satisfaction.
But this transition also creates new challenges and responsibilities for the project management office (PMO). In fact, the success of the transformation often hinges on the PMO’s ability to expand the underlying concepts of the agile development methodology into a companywide ethos¬—a concept known as business agility.
It’s clear: the healthcare industry is in need of change. And today, the system is undergoing a critical transformation as it shifts from a volume-based to a value-based delivery model. Gone are the days of simply treating illness. Now, the focus is on managing the episode of care, containing the costs of delivery, optimizing services and improving patient outcomes.
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future.
To find out more download this eBook today.
To meet the challenges of managing such a complex environment, IT teams need an enterprise-ready cloud management platform that can support multivendor environments, automate application and service delivery, and facilitate operations and governance. VMware provides an enterprise-ready cloud management platform that delivers the industry’s most complete solution for managing a heterogeneous, hybrid cloud, and supports cloud management requirements across Day 1 and Day 2 operations for compute, storage, network and application level resources. The VMware solution is in use today across a wide range of industries and use cases, delivering benefits such as faster provisioning, optimized IT operations, and lower capital spending.
To learn more about the VMware cloud management platform, visit http://www.vmware.com/virtualization/ cloud-management.
It’s no secret financial services organizations own and operate legacy solutions. Some of these
core processes are front and center, meeting customer needs; others are in the middle, supporting
account handling operations; and still many more are in the back-office, handling data and managing
analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent
the delivery of great digital experiences now and into the future.
If you’re managing an IT team, you may be turning to DevOps as the path to faster delivery of software.
DevOps can help your team become more efficient — and your organization more competitive — but you’ll need to be able to communicate to your team why things are changing, and how their usual working practices are likely to alter.
Download this guide to explore:
• How to align DevOps with your organization’s goals.
• What change might look like — for operations, development and the organization at large.
• Why security is a great icebreaker.
• The importance of focusing on the team over individual DevOps specialists.
• How to embrace agile ways of working, along with infrastructure as code, code review, continuous integration and unit testing.
Published By: Location3
Published Date: Sep 04, 2018
Location3 client Mountain Mike’s Pizza and their franchisees face significant competitive challenges when advertising on Google, which ultimately requires the need to be both incredibly efficient with campaign setup and incredibly precise when managing bids and local budgets. A quick Google keyword search for “pizza near me” in Mountain Mike’s home state of California yields over 58,000,000 results (“pizza delivery” yields 56,000,000) and often features a predictable set of ad results from industry giants like Domino’s and Pizza Hut, among others.
Suffice it to say that buying “pizza”-related terms in AdWords can get incredibly expensive, incredibly quickly, if a local franchisee’s budgets and bids are not managed with precision. When you combine that fact with limited location-level advertising budgets, our team atLocation3 was presented with a significant challenge in helping Mountain Mike’s Pizza generate increases in customer pizza orders while simultaneously ensuring that ad spen
Thrill customers and empower employees with omni-channel, socially-infused digital experiences to drive better business outcomes
IBM Customer Experience Suite features rich, integrated capabilities for managing web content, rich-media assets, real-time social communications, robust customer self-service capabilities, business analytics and mobile device delivery
IBM Employee Experience Suite enables employees to easily find and share relevant information across multiple platforms, diverse geographies with multiple languages, and within the context of business applications
With digital and cloud transformation has come complexity—and disruption—when it comes to managing identities, access and the user experience. Employees need fast access to a wide range of applications The business needs to get those applications into their hands as quickly as possible. But IT needs to strengthen authentication and support secure access—while providing fast delivery.
Lessons from the field on managing data science projects and portfolios
The ability to manage, scale, and accelerate an entire data science discipline increasingly separates successful organizations from those falling victim to hype and disillusionment.
Data science managers have the most important and least understood job of the 21st century.
This paper demystifies and elevates the current state of data science management. It identifies best practices to address common struggles around stakeholder alignment, the pace of model delivery, and the measurement of impact.
There are seven chapters and 25 pages of insights based on 4+ years of working with leaders in data science such as Allstate, Bayer, and Moody’s Analytics:
Introduction: Where we are today and where we came from
Goals: What are the measures of a high-performing data science organization?
Challenges: The symptoms leading to the dark art myth of data science
Diagnosis: The true root-causes behind the dark art m
To meet the growing challenges of a competitive world economy, a digital transformation is taking place in the enterprise. Organizations realize that to be competitive they need to be more agile. They need to reach their customers wherever they are, and they need to be able to scale their applications to meet customer demands.
To meet these challenges, organizations are deploying new microservice applications that are changing the application delivery environment. These applications are agile, configured to enable new features to be added without disrupting applications in production, and designed to automatically instantiate instances in response to increasing user demand. In short, microservices are drastically changing the way that applications are deployed and managed. This introduces a high level of complexity to network infrastructures because traditional applications are not going away. Applications will continue to be designed for both microservices and traditional 3-tier imple
Professionals in the lumber and building materials (LBM) industry know that getting the job done right is all about having the right tools. Lumber and business materials manufacturers and distributors need intuitive software that’s smart enough to simplify the complexities of your business, leverage data to gain valuable sales insight, and deliver exceptional customer service.
Epicor BisTrack software is uniquely optimized to help LBM retailers, pro dealers, and distributors grow your business. Learn about the LBM industry-specific functionality that BisTrack offers, like:
• Supporting pro dealers and distributors
• Optimizing inventory and purchasing
• Managing and tracking customer relationships
• Improving delivery dispatch efficiency
• Introducing mobility and mobile access
Take the tour today to see how Epicor BisTrack can help your business.
Published By: SAP Inc.
Published Date: Jun 16, 2009
Explore the latest feedback from HR organizations about how they are now taking on a much greater role in strategic business activities. The study finds that HR top performers are managing to strike the right balance between efficient transaction processes, cost, and service delivery.
ffective communications are the foundation for any good team, and the transportation
and logistics (T&L) sector is no exception. Charged with managing the warehousing,
inventory, and movement of freight across the supply chain — both through
internal and external distribution networks — T&L professionals rely on high levels of team
collaboration to get the job done right.
By helping companies leverage the knowledge, talents, and insights of their people, effective
team communications ensures that customers get their deliveries when, how, and where
they want them. Meeting those expectations in today’s fast-paced, demanding distribution
environment requires reliable, clear voice and data logistics communications that start at the
warehouse and end at the point of delivery.
In this white paper, we explore the key challenges that T&L companies are facing in today’s
business environment and hear how instant push-to-talk and advanced video surveillance can
help them develop streamlined suppl
Today, new application architectures like Devops microservices are opening great opportunities for innovation. But you still have traditional IT-managed applications to provide for.
How do you bridge the gap between these different architectures?
Download “The ADC Guide to Managing Hybrid (IT and DevOps) Application Delivery” to learn more. Fill out the form below to receive this eBook.
This eBook identifies ADC considerations for:
-Managing traditional and microservices apps in a unified environment
-Monitoring and troubleshooting your entire application delivery infrastructure
-Delivering consistent features and capabilities for all applications
Published By: MuleSoft
Published Date: May 22, 2019
Digital transformation is something that everybody wants to achieve, but not everyone can define. In this webinar, Accenture managing director Davinder Gautam and MuleSoft founder Ross Mason will discuss the problems CIOs are facing in planning and executing their digital transformation strategies as well as solutions to closing the IT delivery gap and achieving their goals.
Attendees will learn:
What are the obstacles getting in the way of achieving digital transformation?
Strategies to end the misalignment of business and IT on digital initiatives
A roadmap to closing the IT delivery gap
Davinder Gautam, Managing Director, Accenture
Ross Mason, Founder and VP Product Strategy, MuleSoft
In order to keep pace with the business and developer demands inherent with the digital era, enterprise IT has picked up speed and scale by embracing the cloud. As a result of this mix of private on-premises clouds, hosted private clouds, and public cloud services, the modern data center has become a more complex and murky environment to manage. In the VMware eBook “How to Gain Visibility Across Your Multi-Cloud Environment,” we explore the power of the enterprise-ready cloud management platform (CMP) as a single solution for automating the delivery of IT resources, and managing those resources throughout their lifecycle across private and public clouds. Learn how you’ll gain the agility for accelerating IT delivery, the efficiency to improve OpEx and CapEx, the flexibility to leverage private or public cloud resources, and the level of control necessary to meet governance and security requirements.
Managing a mix of private, public, and hybrid cloud environments is a challenge for even the most robust IT departments. An enterprise-grade cloud management platform (CMP) puts you back in charge. It allows you to manage heterogeneous multi-cloud environments as one, enabling rapid delivery of infrastructure and applications with no loss of control.
This paper reviews the top three ways a cloud management platform from VMware can help you manage your environment more efficiently.
It’s time to stop treading water.
Your business runs on applications. But the demands placed on your data center make managing them more and more difficult. Without a simple solution to automate management, scaling, and delivery, you’re sinking fast.
Today’s workforce accesses corporate content from the office, home, and everywhere in between. They utilize non-Windows devices including iOS, Android and Mac, and demand that IT support the specialized apps they need to get the job done. Savvy organizations have embraced desktop and application virtualization to meet these demands. Download this asset to learn how Horizon Cloud with on-premises infrastructure represents a new approach to building, delivering and managing virtual workspaces. This radically simple and scalable service unifies the management of on-premises virtual workspace services (desktops and applications) through a centralized cloud control plane, enabling delivery of virtual desktops and apps for as little as $0.50/user.
Published By: Riverbed
Published Date: Jul 15, 2014
Any strategy for managing the network infrastructure must include a direct understanding of how well the network is playing its role in application and service delivery. This is the realm of Application-aware Network Performance Management (ANPM), and it is essential to understand the primary requirements for such systems in order to adequately evaluate and select tools and products that will best meet the need. This paper reviews the challenges that ANPM solutions are best fit to address, which qualities and capabilities are of most importance, and how one alternative, Riverbed’s Cascade Solution, stacks up.
Instead of only managing projects, organizations do need to manage value! "Doing the right things" and "doing things right" are the essential ingredients for successful software and systems delivery. Unfortunately, with distributed delivery spanning multiple disciplines, geographies and time zones, many organizations struggle with teams working in silos, broken lines of communication, lack of collaboration, inadequate traceability, and poor project visibility. This often results in organizations "doing the wrong things" and "doing things wrong", with associated higher costs, project delays and lower quality.
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