Today’s enterprises face new requirements for their datacenter
and cloud architectures, from keeping pace cost-effectively with
fast-growing traffic to ensuring optimal application
performance no matter how quickly business needs or the
enterprise environment evolve. At the same time, IT must reduce
costs and datacenter sprawl, ensure security and uptime, and
prepare for a new generation of cloud computing initiatives.
While many Application Delivery Controller (ADC) solutions
promise to meet demanding customer needs, the reality often
falls short. Taking a closer look at the available options and how
they measure up against the criteria that matter most, it
becomes clear that NetScaler beats the competition—providing
better performance and scalability than F5 Networks, Inc.
For the first time in several years, there has been a sharp increase in denial of service (DOS) attacks. In the past, these attacks have been directed at the networks of large companies. Now we are seeing the emergence of attacks targeting smaller companies and higher layers in the computing stack. Intruders are using low-bandwidth attacks disguised as legitimate transactions to bypass firewalls and basic intrusion prevention measures. Organizations need a better way to combat and prevent these attacks, and the right ADC can provide the solution. Learn how Citrix NetScaler can help protect against DOS attacks in the report, Citrix NetScaler: A Powerful Defense Against DOS Attacks (link).
Gain a clear understanding of what workforce analytics are and how they are integral for strategic planning to support your company's overall strategies from the creators of Human Resource Executive's 2010 Top Product, Aquire InSight.
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
SHL's Global Assessment Trends Report provides human resources professionals and those interested in learning about global assessment practices a comprehensive look at how organizations around the world measure talent.
As media and channels proliferate with the upsurge in digital touchpoints, we have access to massive volumes of customer data. This leads to the personalization of customer interactions that drive customer strategy as a business strategy.
An effective marketing investment strategy will help you take inventory of your current measurement framework and develop a more accurate, reliable and consistent strategy for assessing and improving the performance of your marketing spend.
By building in comprehensive security measures at the design and architectural phase of data center build-outs, organizations can optimize business-critical service availability and minimize potential downtime.
Databases are the primary target of cyber criminals and disgruntled insiders. Traditional perimeter, network security, and built-in database security measures, offer limited protection when it comes to securing the organization’s most sensitive data.
Today's faster, newer and greatly improved malicious user requires a faster, newer and greatly improved response. Smarter attackers require more intelligent countermeasures, including faster and more reliable analysis, to react to security issues.
Every day, technology plays a bigger and bigger role throughout corporate America, corporate success becomes increasingly dependent on productive use of information technology – and IT support grows more critical. But while excellent IT support rapidly returns users to productive work, the information necessary to that excellence is often fragmented in different parts of the IT organization. Effective knowledge management empowers service desks – and even users themselves – by enabling quick, accurate and consistent user solutions. That leads to measureable benefits for your business. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
Customer service for B2B is challenging: products and services can be complex and the knowledge needed to solve customer problems is often fragmented throughout an organization. But effective knowledge management empowers customer service reps – and even customers themselves – while providing measurable benefits to your business. It enables quick, accurate and consistent customer solutions. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
One of IT’s biggest balancing acts is to make data transactions easily available to authorized users while preventing all others from accessing its data assets. With high-profile data security breaches splashed across headlines nearly every day, CIOs are understandably worried about protecting their data. And for IT leaders who are considering moving their business to the cloud it is critical to ensure the provider they select has undertaken full and robust measures for physical and logical security.
"In this Constellation Research report, Principal Analyst Doug Henschen examines how Indiana manufacturer Steel Dynamics cut skyrocketing healthcare costs by turning their employees into informed healthcare consumers, saving millions.
This inside look details how Castlight's health benefits platform provided Steel Dynamics employees with the combination of pricing information and quality measures they needed to make their own smart healthcare decisions. Download now to get the key takeaways and recommendations.
Do you recall the commercial a cellular provider once ran a that displayed cellular-connection “bars” above people’s heads to indicate the signal strength of the connection? Maybe that’s the way we can all look at employee engagement. Employee engagement is measurable, and we call that engagement signal strength (ESS). It’s not a static score, but a dynamic measurement that may change every day depending on what happens at work with a co-worker or supervisor, or at even home. This white paper from TharpeRobbins explains how you can understand your ESS and increase it with smart solutions.
If your organization is representative of trends at large, your workforce is more engaged than ever. But is all that enthusiasm, pride, and willingness being applied in directions that really matter to the company? See why organizations that measure more than just engagement drive real business results.
In this white paper, we share 10 critical questions every employer should ask their SaaS provider before moving their workforce management systems—such as time and attendance, scheduling, and leave management—to the cloud. Packed with detailed information about industry standards and tips for protecting your employee data, you’ll learn:
• 10 questions to ask your SaaS provider before you share employee data
• WorkForce Software’s multi-layered approach to cloud security
• What you need to know about disaster recovery and redundancy measures
• What certifications to look for when evaluating cloud providers
"Ninety percent of business executives believe the Internet of Things (IoT) is important to the future of their organization. And, as IoT is expected to generate a whopping 21% increase in corporate profits by 2022, it’s clear there’s value in adoption. However, there are still plenty of risks that require mitigation through careful planning, cross-functional teamwork and mature security measures.
This white paper explores the business benefits and the security complexities IoT introduces for business organizations, and provides key considerations and recommendations for securing IoT deployments.
Download the white paper today!"
From awareness to consideration to intent to conversion, marketers can now track campaigns at an extremely detailed level. Learn how to align the right programmatic tactics and metrics for each stage of the customer journey.
This webinar will look at how a smart approach to viewability can drive better campaign results and optimize marketing ROI. Guest speaker Susan Bidel of Forrester Research and Lori Gubin of Turn will examine how viewability can support digital branding in display and video, where viewability fits in the spectrum of brand metrics, and how advertisers can avoid common viewability-related pitfalls.
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