Published By: Genesys
Published Date: Feb 12, 2019
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers.
This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months!
Download this eBook and learn:
How to calculate ROI and time-to-value in different types of small contact center profiles
What factors to consider when selecting a cloud vendor
Three common myths about the cloud
Blockchain in Financial Services is receiving a lot of attention, especially for synchronizing financial agreements between institutions. But how can blockchain be used outside of this context? Can it apply to use cases such as identity, fraud, and AML?
Watch this short webinar to hear how blockchain can be used to solve other key issues facing the industry, about research into consensus algorithms beyond proof of work, and about myths and truths that must be considered for a successful enterprise blockchain implementation.
Speaker: Nelson Petracek, CTO, TIBCO Software
Published By: Cantaloupe
Published Date: Mar 30, 2010
The hype about video search has just begun which means lots of questions, lots of new experts, and not enough time to sort through it all.
This new whitepaper "An Effective Video SEO Strategy in Three Phases" will give you the blueprint for getting started and beyond.
Learn all about: the 2 things you should be doing right now to improve your video search engine optimization; widespread myths about what works and what doesn't; Advanced tips for even greater results and more!
Published By: Dell EMC
Published Date: Nov 03, 2016
What place should solid-state storage assume in your IT architecture? And what are the best options for the average data center to maximize the value of flash? This paper explores the current state of the technology, its common applications, innovations in solid-state chip technology, choices in solid-state drives and dispels the four most common myths surrounding flash. Discover how you can cost-effectively leverage this rapidly maturing technology.
o This guide gives you the practical, actionable steps your team needs to simplify and improve your company's health plan designs so they make sense for your business and your people. It walks through: ? How plan designs get lost in translation ? Plan design: myths vs. reality ? Strategic questions for your team ? Tips to improve and simplify your plan designs
The most successful businesses are greater than the sum of their parts. When individuals work together well, they fill in each other's blind spots and build on each other's great ideas. These conversations ultimately help teams be more productive, reduce time-to-market and come up with more innovative ideas. But if your teams are spread across different offices, or working from home, can you create the same collaborative magic?
Web-based collaboration tools claim to break down the collaboration barriers that distance can build. Everyone agrees they can reduce the time and cost of travel. And yes, these tools can stream your colleagues' voices, facial expressions, and slide decks into your meeting room, so you can get a clearer picture of verbal and behavioral signals. But if you're researching collaboration platforms, you'll hear skepticism, too. Naysayers declare that:
People won’t participate because they’re afraid of digital change.
You just can’t trust the security of collaborati
Get the facts about successfully integrating BYOD into your enterprise. Of all the obstacles standing in the way of building a better IT infrastructure, misinformation may be the most daunting. To help you separate the facts from the hype, the experts from HP Technology Consulting have created this informative eBook. It’s designed to provide the immediate insight you need to make the right decisions about some of the most important IT issues your enterprise will ever face.
How safe is your customer's sensitive data? Is your organization protected from credential stuffing? Take Akamai's interactive security quiz and discover more about credential stuffing and how to protect your business.
Large gaps and loss of productivity challenge the value, agility and cost of IT across the globe. “Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as:
• Gaps in customer satisfaction and the perceived value of services
• Inadequate IT support, which decreases productivity and revenue
• Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs
See what 900 business and IT professionals had to say and get recommendations for change.
There’s a lot of misinformation about DevOps out there — causing some organizations to mistrust the benefits of DevOps practices.
It’s time to debunk the common myths, and get on a path to collaborating more effectively and delivering better software, faster.
Download the ebook to disprove these common DevOps myths:
• Myth 1: There’s no direct customer/business value for adopting DevOps.
• Myth 2: There’s no significant ROI in applying DevOps to legacy apps.
• Myth 3: There’s not enough time to implement DevOps.
• And more!
This e-book addresses common misconceptions about enterprise flash storage, providing clarity for anyone using or considering flash in enterprise environments. Learn about old myths laid to rest and the reality of how enterprises can make full use of their flash storage investment.
Wi-Fi has perpetually been touted as a rapidly expanding technology. But its growth on educational campuses has been limited. Here are have 9 common myths about wi-fi deployment that we have debunked in this whitepaper.
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