Published By: IBM APAC
Published Date: Mar 06, 2019
A multicloud world is quickly becoming the new normal for many enterprises. Learn how the multicloud world is changing the face of IT.
Understanding cloud environments and making decisions about multicloud management can be complex. IBM has identified ten key pain points and related best practices that help organizations successfully navigate these transformations.
Modern application architectures such as microservices are changing the way that modern enterprises run their infrastructure.
Enterprises have become application-centric, investing significant effort and resources on continuous delivery goals and DevOps
practices to achieve automation of routine IT and operations tasks. And now with the emergence of containerized applications, it
is critical to re-evaluate how application services are provided across data centers and multiple cloud environments.
Published By: ServiceNow
Published Date: Mar 13, 2019
It’s nearly impossible to effectively manage software assets without first normalizing disparate software discovery data. This best practice guide will help you get the most out of software normalization process and showcase the benefits realized during software publisher audits and renewal discussions.
Whether you’re a newly appointed demand gen specialist or a well-versed, highly-skilled demand gen ninja, this session is for you to learn about the Demand Gen imperatives for 2019 from the renowned, demand gen master himself, Andrew Gaffney. In this session, you’ll learn about the latest best practices for breaking down the top channels to optimize your demand gen efforts. We’ll discuss everything from how to breathe new life to your lead-gen webinars to creating killer content that drives pipeline. As a bonus, Andrew will share the latest, fresh-off-the-press findings from the 2019 Demand Gen Benchmark Study.
Published By: Rackspace
Published Date: Mar 07, 2019
Having on boarded numerous businesses onto the AWS platform, Rackspace found three best practices to be routinely missing from its customers’ architectural designs. These best practices for automation, scaling and segmentation, utilize capabilities inherent on the AWS platform to help drive an easier deployment.
Published By: Rackspace
Published Date: Mar 20, 2019
Banks embarking on any cloud activities must first overcome the compliance of rigorous security policies and regulations. For its 100th anniversary commemorative website, The Bank of East Asia (BEA) partnered Rackspace Professional Services – for expertise and advice on advanced cloud management, best practices and security – to help with the designing of a highly secured and compliant AWS environment to host the new, celebratory website.
Tips and best practices for data analytics executives
Organizations today understand the value to be derived from arguably their greatest asset—data. When successfully aggregated and analyzed, data can unlock valuable insights, solve problems, improve products and services, and help companies gain a competitive edge. However, analytics executives face significant challenges in collecting, validating and analyzing data to deliver the right analytic insight to the right person at the right time.
This e-book is designed to help. First, we'll explore the growing expectations for data analytics and the rise of the analytics executive. Then we'll explore a range of specific challenges those executives face, including those around data blending, analytics, and the organization itself, and offer best practices and strategies for meeting them.
At IBM Watson Marketing, we believe deeply in this
practice and have dedicated a large effort to provide
some of this critical data to marketers.
The newest IBM Watson Marketing annual report of
marketing benchmarks is bigger and better than ever
with mobile marketing metrics data in addition to
email marketing metrics.
This year’s report includes traditional benchmark
metrics such as email marketing open, click-through
and unsubscribe rates, as well as email client and
device data and engagement/read rates. New
this year to the report are delivery and message
frequency metrics for SMS and open and clickthrough rates for mobile push messages.
Most of the public and its public safety professionals live and work in a digital world of mobile devices instant connectivity, and geo-location.
This one powerful fact, is changing the way police and first responders react to incidents and interact with the communities they serve. Types and severity of incidents are also changing, due in part to socio-cultural and environmental factors.
Complicated risk scenarios requiring inter-agency coordination are occurring in both urban areas and once-sleepy suburban towns. To perform in this volatile new reality, public safety is undergoing a digital transformation focusing more on predictive and preventive practices.
Download this whitepaper today to find out how Fujitsu can help your organisation today.
Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Cloud technology is quickly becoming the default at companies of all sizes. Nine out of ten companies have already moved at least some of their applications or computing infrastructure to the cloud or plan to do so in the next 12 months. IT spending reflects this trend, with the average investment in cloud rising nearly 36% from two years ago. What’s more, cloud adoption isg rowing across all delivery models, with examples of every kind of application and workload on every kind of platform, according to a recent IDG survey. The survey results represent the practices and opinions of 550 IT decision-makers whose organizations have either already adopted cloud technology or plan to do so within the next three years.
How to drive employee motivation and
learning with gamification and feedback
Digital engagement provides an exciting new way of breaking away from old paradigms to generate
motivation, proficiency and engagement.
In this white paper we will:
* Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals.
* Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager
Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
Published By: Blue Prism
Published Date: Mar 15, 2019
Blue Prism, the inventor of the term Robotic Process Automation (RPA) and
the market leader in enterprise RPA, recently engaged Knowledge Capital
Partners (KCP) to survey their client deployments. We used proprietary
KCP research tools, and this report summarizes our findings. Based on
finalized quantitative survey results as well as our ever-growing library
of qualitative case investigations, the report analyzes the management
practices and behaviors that underpin the exceptional value achieved by
Blue Prism customers as outlined in our January 2018 report “Robotic
Process Automation: Benchmarking the Client Experience.”
Published By: Silverline
Published Date: Mar 18, 2019
From resource woes and adopting new releases, to meandering marketing automation paths and understanding standard features — staying afloat in all things Salesforce can make any team a little seasick. We created Navigator, an end-to-end solution to help companies get maximum value out of Salesforce long after go-live. Let our agile approach to your specific needs be the North Star that keeps you from being lost at CRM.
Application downtime impacts everyone. This paper provides best practices for communicating application downtime to end-users in a manner that maintains - or can even improve- your organization's credibility and brand image. Learn what to do and what not to do in this informative white paper.
Fully updated for 2019, this guide covers the latest technologies and best practices for print, device, document, information, and cybersecurity. Learn how you can help maintain the confidentiality, integrity, and availability of health records throughout your organization.
ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise CMDB initiative, this white paper sets expectations for ROI calculations for CMDB initiatives, provides basic ROI best practices, and gives readers sufficient insight to move forward with their CMDB project.
The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.
Published By: Sitecore
Published Date: Nov 04, 2009
This report highlights the strategic value of a next generation web content management system integrated with lead scoring, email marketing, customer relationship management, and web analytics. The report links the technology and practices of Best-in-Class organizations to engage customers, provide personalized experiences and manage the lead lifecycle.
Published By: StrongMail
Published Date: Sep 08, 2010
With more than 500 million active users, Facebook can be an extremely effective channel for engaging customers around your brand. However, before you rush out to build a fan page, you need to first understand the best way to interact with them based on conversations about your brand that are already happening on the social web.
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including:
-Compliance with local, state, federal and international statutory requirements
- Electronic discovery requirements and best practices
- Knowledge management applications
- Disaster recovery and business continuity
Published By: Airfoil PR
Published Date: Apr 21, 2010
In our latest Point of View, "The Dirtiest Word In Business," Airfoil has assembled a collective set of best practices to help technology marketers meet the communications challenges of a new digital decade.
Published By: WhatCounts
Published Date: Apr 30, 2010
There's no reason overseeing and managing a million-plus subscriber email database should be a discombobulated and overbearing task. Start being an effective email marketer by creating a plan, brushing up on your skills, and cleaning house. Implementing these six simple tweaks will go a long way towards maximizing the return, response, and revenue from your email program.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.