• Content is among an organization's most critical assets. It flows through every aspect of a company, from people to systems to processes. But as teams grow and the breadth of their content expands, these valuable assets get fragmented across the different tools they use.
• What if you had a secure, open platform that connects all your tools in the cloud, allowing you to pull together best-of-breed technologies that fit your unique business needs? These native integrations keep teams happy and give IT full visibility and control, while boosting productivity and collaboration across the entire organization.
• Download our ebook to see how Cloud Content Management from Box provides you with a central and secure content layer that unites all of your apps with seamless, native integrations. In it, you'll learn about our most popular integrations — like Microsoft Office 365, Okta, Slack and Salesforce — and how Box helps you future-proof your tech stack while also providing a unified exp
Published By: Zendesk
Published Date: Jun 29, 2018
Zendesk Support helps you improve relationships with your customers and provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, scale your support operation, and better manage your team. Watch the demo and take advantage of your support efforts to benefit your entire company.
"Existing security controls are outmatched — at best static and reactive. Current layers likely aren’t protecting you against all attack vectors, like the vulnerable back door that is recursive DNS. And security mechanisms that frustrate, impede, or disallow legitimate users, devices, or applications will have low adoption rates and/or will curtail productivity. Benign users may even circumvent these processes, further undermining your corporate security posture and creating more gaps in your defense-in- depth strategy.
One of the many use cases associated with a zero trust security strategy is protecting your network — and most importantly, your data — from malware. "
To successfully navigate workforce transformation, you need to consider both IT and end-user needs. Upgrading your hardware, and “right-sizing” it to fit your workforce only solves half the issue. Download this executive summary to learn ways to best upgrade PCs efficiently with effective solutions to meet the needs of the emerging workforce. Organizations who find this balance can turn their workforce into a strategic asset and gain a competitive advantage while freeing up IT resources to invest in other aspects of digital transformation.
Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. Powerful Productivity Outside.
The following trademark line should be used on the landing pages for this asset: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
To successfully navigate workforce transformation, you need to consider both IT and end-user needs. Upgrading your hardware, and “right-sizing” it to fit your workforce only solves half the issue. On this video meetup we discuss the logistics, both operational and security that you’ll need to consider when managing your organization’s PC lifecycle, as well as how Dell can help get you there. This panel includes, Ian Haynes, Product Marketing Manager for Dell EMC and Jason Christensen, Dell EMC Product Development Manager.
Intel Inside®. Powerful Productivity Outside.
Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Cloud services are poised to boost US GDP by $2 trillion over the next decade, according to new research commissioned by Oracle—but not every firm will benefit. In Intelligent Finance: How CFOs Can Lead the Coming Productivity Boom, Dr. Michael Mandel, senior fellow at the Mack Institute for Innovation Management at the Wharton School, shares how finance leaders across industries can help their organizations benefit from the coming wave of US productivity using cloud services—and the emerging technologies and global best practices they deliver.
IT services such as mobile devices, smart applications and cloud-based services are transforming the way we live, work and communicate. Global technology services and businesses are embracing digital transformation, introducing Intelligent Spaces to unleash worker productivity and accelerate the pace of business. The workplace plays a critical role in an organization’s digital transformation. Forward-looking organizations recognize that you can’t build a digital business without building a digital workplace.
Performing PC’s are critical to businesses’ productivity and competitiveness, but hardware refresh is often extended well beyond its due date as IT departments’ resources are stretched or diverted to more urgent business critical projects. PC as a service (PCaaS) has recently emerged as a new model for IT procurement and management, and according to IDC’s latest PCaaS survey, satisfaction among early adopters in Europe is strong.
Wireless technology is increasingly used in machine safety applications. New solutions introduce mobility and offer higher levels of flexibility and safety for plant floor operators. This eBook explores how modern wireless implementations can increase user safety and mobility, reduce installation costs, and boost productivity.
Published By: Workday
Published Date: Mar 02, 2018
Running your government agency on aging technology? It’s a costly risk you don’t need
to take. Read this GovLoop guide to learn how updating your technology foundation to the cloud can help
your agency improve productivity, efficiencies, and services.
Published By: Workday
Published Date: Mar 19, 2018
Today’s modern institution moves at the speed of information. Asking yesterday’s
finance, HCM, and student information systems to keep pace doesn’t really make sense, does it?
Leaders from The Ohio State University, University of Rochester, and Vassar College highlight how their
move to the cloud increased productivity, improved efficiencies, lowered the total cost of ownership,
and—most importantly—gave their staff and students the necessary tools to succeed.
Published By: Workday
Published Date: Mar 13, 2018
This report is a must-have for all service-oriented organizations considering a PSA solution.
Examining the survey responses of 68 billable organizations, this detailed report gives you a holistic
understanding of the benefits PSA can offer companies like yours.
Read the report to see how PSA provides the real-time visibility to improve your productivity and profit.
If you are relying on a basic log manager or spreadsheets to manage security alerts, you may be missing critical threats in your network. You could boost your team's productivity with a modern SIEM platform.
In this E-Book, you will learn the five most critical questions that you need to ask in order to determine the best security analytics solution for your organization.
Gartner named Akamai a Leader in their 2017 Magic Quadrant for Web Application Firewalls.
A web application firewall is an essential element in your defense against application-layer attacks, which pose an ever-greater threat to productivity and security.
The Akamai approach to WAF combines:
An anomaly detection model
A repeatable testing framework to measure effectiveness
Threat intelligence to identify the latest threats
A cloud platform for global scale
Managed security services to help organizations better protect their websites and web applications over time
Published By: Genesys
Published Date: Jun 13, 2018
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect.
See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense.
Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
I don’t think it’s too much at all. However, I would recommend including some bullets calling out key points from the paper and a distinct call-to-action. Something like this:
At the start of every year, more than 80% of your annual IT spend is likely already committed – in the form of depreciation, maintenance, and support for infrastructure – inhibiting your ability to bring new capabilities to the business.
Making matters worse, these dollars often lie hidden in the form of inefficient or ill-advised software license management. If you don’t have the luxury of a mature vendor management function, you probably struggle to see the full picture of your future maintenance costs.
This guide will give you the tools to assess your IT spend by identifying potential blind spots and uncovering the benefits of ELAs and TLAs. Some blind spots may include:
• Limited visibility
• Productivity barriers
• Risk exposures
Download now to learn how to formulate a plan to yield savings--savings that fa
Published By: Workday
Published Date: Feb 27, 2018
HCM suites and their individual applications also provide reporting and data as needed by local and international regulations, and often include analytics and dashboard capabilities. Transactional employee and manager self-service have become embedded roles within these solutions, and the ability to support mobile access has also become a fundamental part of these offerings. With increasing frequency, we see the inclusion of tools and applications embedded within HCM technologies to infuse traditional processes with collaboration, and capitalize on approaches that leverage social channels in the workplace to enhance overall user engagement and productivity.
Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.
This white paper is a business briefing for C-Level Executives on how integrating a range of technologies - including unified communications, service oriented architecture, virtualization and cloud computing - can transform the productivity and profitability of large enterprises.
The proliferation of communications channels has set expectations around cost and productivity
benefits. Unified Communications (UC) is proffered as a way of helping bring them all together, but
companies struggle to justify the business case for it. Against this background, how important is UC as an approach to streamlining communications, and how can businesses exploit it?
Published By: MuleSoft
Published Date: Jul 13, 2018
"Businesses are currently experiencing a generational shift in competitive and operational environments due to a convergence of technological, social, and economic forces. A single characteristic is emerging as the key factor that determines a company’s success: speed.
API-led connectivity is the integration approach that will provide the speed organizations are looking for. It provides an approach for connecting and exposing assets. With this approach, companies can deliver today’s projects faster than ever before while also building an infrastructure to increase productivity on future projects and an enterprise ready for change.
In this paper, you'll learn:
-How to adopt an API-led connectivity approach that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks, exposed by APIs.
-How to structure these building blocks across distinct systems, process and experience layers, to achieve both greater organizational agility and
Did you know that those who respond to a proactive online chat invitation are 6 times more likely to buy than the average website visitor? Download this paper for practical advice on using proactive chat to increase sales online sales and customer satisfaction.
Application Portfolio Optimization (APO) provides executives with tools and information to assess the quality and condition of application assets as well as a means for understanding the impact of proposed application changes.
Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.