When determining which investments to make in their technology infrastructure, businesses sometimes choose to make no changes at all. While this decision avoids short-term costs and business disruption, it means the risk of reliance on obsolete technology.
The cost of doing nothing is expensive in the long term. This eBook outlines exactly what is at stake for LBM businesses that wait to adopt modern technology.
Download and learn how much your old system is costing your business. You’ll understand how an up-to-date solution like Epicor Bistrack helps build a path toward increased sales and profits.
Published By: Genesys
Published Date: Jun 19, 2019
With a proven customer experience platform and provider, you can overcome the limitations of legacy contact center technology and meet the needs of your customers –today and tomorrow. And, you’ll avoid the risk and uncertainty of maintaining an outdated contact center, from challenges that affect service quality to time-consuming and costly upgrades.
It’s time to move forward. Read this ebook to learn:
Steps to mitigate risk by minimizing your reliance on aging technology
Proven and successful deployment options and migration strategies
How to migrate at your own pace
Benefits of adding the Genesys customer experience platform and solutions to your existing contact center environment
Retail has been transformed by technology in multiple ways, from the way customers interact with retailers to how products are offered and acquired. Indeed, the entire shopping experience has been redefined and expanded to enable customers to purchase products anytime, anywhere, with any device, from any number of retailers.
Consumers’ changing shopping behaviors and their reliance on technology enables retailers to reach a wider swath of potential buyers, moving well beyond the borders of their physical store locations to new geographies and populations. That said, retailers must understand how to use technology effectively to draw in customers and entice them to purchase, as well as help them improve their operations and enable new, innovative ways to keep customers coming back.
Listen to this on-demand webinar with experts from Aberdeen Research to discover why companies that empower business users—and reduce reliance on IT— are able to create more engaging customer experiences, and learn about the technology tools that make it possible.
Published By: Riverbed
Published Date: Nov 20, 2012
Mobile work, and an increasing reliance on applications such as e-mail and SharePoint, is an increasingly crucial part of their day-to-day business. Mobile WAN optimization technology helps improve the performance and cuts costs and upgrades.
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