Published By: NTT Ltd.
Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
From intelligent automation to advanced analytics, disruptive technology will enable the finance function to provide all of its services more effectively and efficiently. Find out how technology will change the way finance delivers transactional services, expert services and business partnering,
Read this report to discover:
• how automation in finance can deliver expert services more reliably and with smaller workforces
• how to design an agile workforce of humans and technologies
• how the finance function will shift to be part of a cross-functional analytics model that provides key insights to the business
Published By: Ricoh US
Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased
solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased
packages. With an emphasis on addressing specific challenges facing smaller businesses,
these solutions are meant to empower digital workplaces by eliminating manual steps, reducing
manual data entry, and improving speed and accuracy to increase productivity and reduce overall
Many SMBs struggle to move beyond the challenges associated with content silos, lack of
interoperability, and ongoing transition to mobile work environments. Much like their enterprise
counterparts, smaller businesses face various complexities and pain points associated with
interdepartmental workflows combined with a real need to enable employees to work when, where,
and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these
challenges by streamlining and automating common busines
Published By: IBM APAC
Published Date: Sep 30, 2019
Digital technology is changing the financial services industry rapidly with automated process, AI insights, customized experiences, new operating models and next generation applications. In such a scenario how should banks innovate and stay ahead of the game?
This e-book will provide you the best strategies and recommendations for modernizing your IT infrastructure and operations. You’ll learn how to lead disruption and manage rapid change for your bank, its operations and its customers.
Here are the five key takeaways:
• Personalize customer experiences by maximizing your data
• Borrow strategies from open banking and new business models
• Step up your security game
• Drive innovation from the inside out
• Design an agile infrastructure to support participation in new digital marketplaces
Find out more in the e-book.
Cloud contact center has been a hot topic in the industry for some time, but moving your contact center to the cloud is no small decision. We understand that migrating your contact center is not something to jump into without considerable due diligence.
We also know from our experience working with leading brands, however, that moving the contact center to the cloud pays off and is fast becoming the only way for an organization to embrace the advancements in self-service, intelligent routing and agent assistance that artificial intelligence (AI) will soon deliver. This paper is designed to help evaluate your current contact center as you consider a move to the cloud. Our goal, as always, is to enable you to deliver exceptional customer experiences, and we are here to assist you at every step as you transition to the cloud.
Amazon Web Services (AWS) offers scalable, cost-efficient cloud services that public sector customers can use to meet mandates, reduce costs, drive efficiencies, and accelerate innovation. The procurement of an infrastructure as a service (IaaS) cloud is unlike traditional technology purchasing. Traditional public sector procurement and contracting approaches that are designed to purchase products, such as hardware and related software, can be inconsistent with cloud services (like IaaS). A failure to modernize contracting and procurement approaches can reduce the pool of competitors and inhibit customer ability to adopt and leverage cloud technology.
Published By: MuleSoft
Published Date: Apr 15, 2019
The healthcare industry has been affected by disruption and the need for healthcare innovation. Legislative, market, and technology pressures make it imperative for healthcare organizations — including hospitals and health systems, payers, and life sciences companies — to become more agile.
IT teams in the industry are considering a microservices-based architecture as a means of accelerating healthcare innovation and increasing project delivery speed. MuleSoft research suggests that application development productivity increases of up to 10x are possible. Healthcare specifically stands to benefit from this architectural paradigm.
This whitepaper will address:
Why microservices matter for healthcare IT teams and for healthcare innovation
Design principles for a microservices architecture
How Anypoint Platform can help you implement microservices best practices
As you strive to deliver the speed your business demands, this new whitepaper from IDC provides the latest insights about the trends and challenges of delivering IT services in the new hybrid cloud world. You’ll also learn the characteristics at the heart of the new hybrid cloud platforms and find out more about how the right solutions and the right partner enables an extension of the cloud experience across your business in a way that’s open, flexible, and hybrid by design
HPE Helion—Hewlett Packard Enterprise’s portfolio of cloud products and expert services built on an open architecture with support for a wide variety of environments—is designed to help you be successful in the Idea Economy. It realizes the potential of hybrid and the power of cloud with the experience, governance, and technology you need to accelerate your business.
The ways in which the Internet supports our everyday lives have become richer, more engaging, and more mobile. This innovation is driven by the visionaries, designers, developers, and managers of the web experiences that users consume every day. By exploring new ways to solve challenges and improve products and services that enrich our lives, developers and business owners have stretched the Internet to support use cases for which it was never designed. In order to succeed, modern web experiences must seem simple to end-users, even though most ultimately require complex design and technology to deliver.
Cherwell Service Management™ software empowers IT organizations to easily manage their infrastructure at a fraction of the cost and complexity associated with traditional, legacy IT service management software. Designed with a metadata-driven approach, the Cherwell Service Management platform can easily be configured to meet process and integration requirements without writing or touching a single line of code. Furthermore, configurations will never break during version upgrades.
To compete in an era of mobility, big data, and always-on services, small and midsize businesses need to improve productivity and deliver new services fast. And that’s a problem if you’re living with servers that were not designed for today’s challenges.
If you work in the service or hospitality industry, you know the business impacts of new legislation are a constant concern. Laws regulating wages, overtime and paid sick leave can affect the bottom line if your business doesn’t comply, and now a new beast is rearing its head. The Fight for Fifteen movement is gaining momentum, pushing for a $15 minimum wage and inspiring lawmakers to explore new legislation designed to improve labor scheduling in restaurants, and in turn, the lives of employees. What does that mean for your business? This eBook will break down what you need to know, from the impacts on owner-operators to ways you can get in front of the issue.
Stock photos get a bad rap sometimes. We’ve all seen images of women inexplicably smiling at their forkfuls of salad, or an unnaturally giddy customer service representative standing by. “Some stock photography just looks like stock photography,” says May Curry, a graphic design veteran with almost 20 years of experience.1
But stock photography has always been an essential part of the designer’s toolkit. When used right, it helps brands make just the right impact. Today, collections are evolving to keep pace with visual trends and create unique, attention-grabbing images-quickly and no budget.
Download this whitepaper to take a look at stock's rapid transformation and how it's helping designers do beautiful work, faster than ever.
The global electronics industry is the cornerstone of
the digital economy and the Internet of Things (IoT).
Electronic devices act as conduits for users’ digital
experiences, which are now seamlessly enabled and
updated in the cloud. The industry’s digital device
success has also introduced its latest challenge: going
beyond the device. Leveraging data to drive insights is
key to delivering greater value. Doing so requires
electronics firms to flawlessly integrate hardware,
software, services and data while learning from and
adapting to users. Through Digital ReinventionTM, they
can combine digital approaches and data by design to
drive new capabilities, changing business from the
IBM LinuxONE™ is an enterprise Linux server
engineered to deliver cloud services that are
secure, fast and instantly scalable. The newest
member of the family, IBM LinuxONE
Emperor™ II, is designed for businesses where
the following may be required:
• protecting sensitive transactions and
minimizing business risk
• accelerating the movement of data,
even with the largest databases
• growing users and transactions instantly
while maintaining operational excellence
• accessing an open platform that
LinuxONE from IBM is an example of a secure data-serving infrastructure platform that is designed to
meet the requirements of current-gen as well as next-gen apps. IBM LinuxONE is ideal for firms that
want the following:
? Extreme security: Firms that put data privacy and regulatory concerns at the top of their
requirements list will find that LinuxONE comes built in with best-in-class security features
such as EAL5+ isolation, crypto key protection, and a Secure Service Container framework.
? Uncompromised data-serving capabilities: LinuxONE is designed for structured and
unstructured data consolidation and optimized for running modern relational and nonrelational
databases. Firms can gain deep and timely insights from a "single source of truth."
? Unique balanced system architecture: The nondegrading performance and scaling capabilities
of LinuxONE — thanks to a unique shared memory and vertical scale architecture — make it
suitable for workloads such as databases and systems of reco
Today’s businesses are rapidly transforming to prepare for the changes taking place in the global economy. Companies of all sizes can benefit from tools that automate the deployment and ongoing maintenance of server environments. Put another way, in today’s digital economy, where users need access to intelligible data faster, IT organizations must employ tools that automate the delivery of IT as a Service (ITaaS).
Dell EMC’s Intelligent Automation simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management software to deliver reliable and efficient automation to PowerEdge Servers.
Intel Inside®. New Possibilities Outside.
At an unprecedented pace, cloud computing has simultaneously transformed business and government, and created new security challenges. The development of the cloud service model delivers business-supporting technology more efficiently than ever before. The shift from server to service-based thinking is transforming the
way technology departments think about, design, and deliver computing technology and applications. Yet these advances have created new security vulnerabilities as well as amplify existing vulnerabilities, including security issues whose full impact are finally being understood. Among the most significant security risks associated with cloud computing is the tendency to bypass information technology (IT) departments and information officers.
Although shifting to cloud technologies exclusively may provide cost and efficiency gains, doing so requires that business-level security policies, processes, and best practices are taken into account. In the absence of these standard
Enabling business value through the Mobile Web requires new thinking as well as a shift in technology. Putting “mobile first” and implementing services-based architectures are among the critical steps. The options are limited only to the imaginations of the designers but must be driven by the user’s context.
The HP Flex-Bundles for SMB with SQL Server 2014 were created to include everything that a business needs to easily build a new environment or upgrade an existing one. The following sections cover the server, storage, networking and services building blocks that make up these pre-defined configurations.
HP Flex-Bundles are built on the HP ProLiant servers that include some of the latest and most powerful Intel processors. In designing the latest generation of the HP ProLiant server families, HP wanted to not only draw on 24 years of server experience, but also gain from the depth of knowledge and insight from customers.
Published By: ServiceNow
Published Date: Oct 02, 2015
Only ServiceNow Express delivers all this as one enterprise-grade cloud service— designed to solve IT service management challenges for enterprises of all sizes.
The 3 Pillars of IT Service Management Excellence arE:
• Automated Request Management
• Integrated Asset Tracking
• Intuitive Reporting
Here are the five core principles for monetizing your storage like never before and winning more customer applications than ever for your cloud and hosted services. These are your keys to the next generation data center.
Security risks and breaches have become part of the daily landscape as companies and organizations of every size and in every vertical and industry announce that they have been compromised. In 2016 reported security breaches were up 40%, and this year is on pace to surpass that steep rise. Over the past year alone, there have been high-profile breaches in the gaming, financial services, hospitality, food service, consumer packaged goods, and retail sectors. Many of those breaches occurred due to vulnerabilities in applications and on websites. For example, this past April, the IRS announced a breach attributable to a tool designed to fetch data for the Free Application for Federal Student Aid (FAFSA) form.
Interactive Data is a trusted leader in financial information, delivering a comprehensive set of products and services designed to meet the needs of the front, middle, and back offices at some of the largest and most well-known institutions around the world.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.