See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
In this white paper, authored by Numara Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further.
Get a close look at Microsoft security measures for ensuring data protection and integrity, and learn how you can rest assured about the security and reliability of Microsoft Online Services with 24x7 IT professional support and a financially backed service level agreement (SLA) for 99.9 percent uptime.
Once the cloud migration begins, finalizing SLAs with third parties, locking down the security of virtualized environments and investing in identity management, access control and reporting tools to support the new cloud business models will be essential steps to success.
Now is the time for the finance organization to step up to the challenges and become a strategic business partner in the deployment of profitability analysis across the enterprise. This requires a fundamental shift—in terms of both vision and execution. Tomorrow’s winners will be the ones that are not content simply to survive this economic onslaught, but work to emerge nimble enough to thrive. Profitability analysis is critical in this context.
Read this whitepaper to learn more about profitability analysis and its benefits.
Published By: Intacct
Published Date: Jan 08, 2014
In the last few years, the demands on the finance department—from real-time reporting to global consolidation—have increased significantly. At the same time, the choices for accounting and financial software have become much more complex. How do you begin to research, evaluate, and select the right software for your business?
Download the 2015 Buyer's Guide to Accounting and Financial Software and discover:
• Why most financial software systems hinder your ability to get good financial information
• The six key questions you need to ask before considering a move to a cloud-based financial solution
• Why the process for evaluating software is different for cloud solutions – and the seven SLA must-haves you should get in writing
Get all the facts for a successful buying journey!
Published By: Avalara
Published Date: Jan 28, 2014
Sales tax is in the news more than ever today with national legislation being debated in Congress, and many states struggling to gain a hold on internet sales and the related tax liabilities. The current controversies between a certain internet seller and a number of state revenue officials certainly made the front page in 2011. Sales tax policy is a fascinating subject and the internet revolution is pushing discussion of sales taxes to the public center. These developments indicate the high level of concern held by business leaders, politicians and bureaucrats in the sales tax field. The current focus on sales tax policy will hopefully produce a more rational sales tax compliance environment.
Published By: Avalara
Published Date: Jan 28, 2014
Sales tax compliance and the CFO: What automation means for risk management conveys why it’s time C-level executives should take a closer look at how sales tax is managed within their organizations. This report highlights what finance and accounting professionals know (and don’t know) about managing sales tax, and more importantly, why risk of non-compliance is more important in this legislative climate.
This report draws upon a recent study by Wakefield Research, which investigates what leading and emerging companies in the U.S. know about sales tax compliance — and, more importantly — what the accounting and finance professionals in the trenches are doing to safeguard their organizations from potential audits and accounting pitfalls.
Download this White Paper for more information.
The business context for process excellence and business process management (BPM) has changed dramatically since the 2009-to-2010 recession. During the recession, BPM software and services saw impressive double-digit growth as a result of enterprises slashing costs and boosting worker productivity.
Now, executive agendas have shifted to focus on growing revenue, expanding the customer base, and delivering new digital products and services. Enterprise and process architects are reshaping their business cases for BPM around these new drivers. This is not an easy task. However, process excellence will play a critical role for forward-thinking enterprise architects that invest the time to link BPM to new front-office drivers to help the organization drive digital transformation. This report replaces “Building The Case For Your BPM Initiative” in the business process management playbook and provides guidance on developing revenue and customer-focused business cases.
Published By: ForeScout
Published Date: Aug 15, 2017
When it comes to network security, most organizations face a daunting situation. IT infrastructure continues to grow more complex, driven by an onslaught of mobile devices and BYOD, Internet of Things (IoT) adoption, and increasing use of cloud computing. At the same time, the threat landscape becomes increasingly dangerous as organizations face a rise in sophisticated targeted attacks.
Published By: HireRight
Published Date: Jul 31, 2013
As state E-Verify legislation becomes more ubiquitous, coupled with federal legislation and increasingly stringent enforcement policies, it has never been more important for all organizations, regardless of size or industry.
Published By: Symantec
Published Date: Jun 13, 2018
The General Data Protection Regulation (GDPR) takes effect May25, 2018. If you process European Union (EU) personal data, GDPR likely applies to you—even if you’re not in the EU. That’s because the regulation is truly global in scope and applies to any organization that processes EU personal data, irrespective of where the companies are based or where the data is processed.
At its heart, the GDPR legislation is about ensuring privacy is respected as a fundamental right and that personal data is kept private and secure. Elizabeth Denham, of the EU Information Commissioner Office (ICO), says “This law is not about fines. It’s about putting the consumer and citizen first” and “Issuing fines has always been and will continue to be, a last resort.”
However, it’s important to note the costs of noncompliance can be severe. These can include a fine of up to 4 percent of global turnover (revenues) or €20m, whichever is higher; a temporary or permanent suspension of the right to access or proce
The IBM DataPower Operations Dashboard provides the most robust solution in the marketplace for monitoring DataPower gateways and performing trouble-shooting & analysis. Administrators can view operational data with full-text search to immediately diagnose errors and highlight impact analysis, DevOps can view and troubleshoot their own DataPower services, and business owners can generate automated reports to meet SLA and compliance requirements without assistance from centralized IT.
Published By: Gomez IT
Published Date: Apr 12, 2011
Almost 700 businesses in North America and Europe were independently surveyed to understand whether they are already experiencing the impact of poor application performance in their cloud application deployments, and how this is affecting their cloud strategies going forward.
Published By: Gomez IT
Published Date: May 24, 2011
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.
Published By: Gomez IT
Published Date: Dec 14, 2011
This whitepaper addresses the Web experience challenges companies must address when adopting the cloud. It offers perspective and best practices to assist in the evaluation of cloud providers and development of performance SLAs.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.