Diese sich schnell weiterentwickelnde digitale Welt definiert auch die Beziehung zwischen Ihrem Unternehmen und Ihren Kunden neu. Die Kunden erwarten von ihren bevorzugten Marken heute eine komfortable, interaktive User Experience.
Auch die Security ist ein wichtiges Anliegen. Die Risiken wachsen, da Unternehmen und Kunden immer mehr vertrauliche Daten austauschen.
VSPEX EUC with XtremIO redefines virtual desktop deployments, ushering in a new era of unparalleled user experience and unprecedented performance, with the proven simplicity, efficiency, and flexibility of VSPEX.
Blue Coat demonstrated bandwidth reduction of up to 95%, and up to 40 times faster response time across all the WAN conditions. Find out more about how the joint solution provides a tremendous improvement in the user experiences of SAP BusinessObjects Enterprise for all WAN conditions tested in this complimentary white paper.
With a long list of strategic projects and requests from users to enhance their experience, healthcare IT professionals will need to focus on key trends that will lead to more efficient IT and more satisfied users.
Download Beyond Web Analytics: Understanding the why behind the what of online customer behavior and see how Foglight User
Experience Management can help your business better understand your customers’ online behavior and increase customer conversions.
Industry analysts EMS interview three users of Foglight from Dell to underscore the appeal of UEM, its essential value to IT, as well as Foglight versatility in supporting UEM’s multiple facets. Download How Foglight Makes User Experience Management a Reality: Three Case Studies today.
Web 2.0 allowed businesses to increase the speed and efficiency of their web sites. Unfortunately, they also limited businesses’ ability to track user activity to the extent HTML allowed. Download Four Ways to Modernize your Application Performance Monitoring Strategy for Web 2.0 and AJAX today.
Published By: Keynote
Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important.
For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
Database users are increasingly interested in using Flash-based solid-state drives (SSDs) to speed up application performance. For many database administrators (DBAs), increased database performance directly impacts their user experience and bottom lines. Accelerating a single MySQL instance may allow DBAs to avoid painful sharding exercises, with all their attendant administration, application changes, and high capital and ongoing costs. With the wide range of SSDs available today, choosing any one can be difficult. This paper aims to answer the question, “Is it better to use slower SATA SSDs in RAID or a faster PCIe SSD to scale up MySQL database performance?"
Published By: MobileIron
Published Date: Apr 05, 2017
Now is the time to switch from BlackBerry’s new and unproven mobile device management (MDM) offering to a modern, comprehensive EMM solution like MobileIron. In today’s highly competitive and fast-paced global economy, the last thing companies need is an MDM vendor who is always playing catch up through technology acquisitions that cost too much and offer too little.
MobileIron is a recognized industry leader that has always been 100% focused on mobile security. Our unified, multi-OS EMM platform was built from the ground up to meet the needs of the modern mobile enterprise by reducing IT complexity, delivering a secure user experience, and protecting mobile apps and data on any device, in any cloud service, anywhere in the world.
For many IT organizations that have implemented desktop virtualization, a game-changing decision is on the horizon. New options are now available that can significantly simplify desktop management – and at the same time eliminate trade-offs between performance and cost. Download this Datamation whitepaper to learn about the options IT now has to unify desktop virtualization and application delivery under one platform, reducing costs and improving user experience with VMware® Horizon®.
Remote working programs can deliver great advantages to employers alike, but they require a higher level of connectivity to function at their best. Mobility tools like those from Mitel can help keep your employees connected and productive anywhere with a seamless, user-friendly experience.
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs.
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
Today’s meandering customer journeys take place over multiple channels and devices. Each interaction creates a stream of digital information, leaving marketers with a growing pile of data. But, with data seemingly everywhere, why are so many marketers still feeling like there’s not a drop to drink?
Leaders Have a Data Strategy and Enable More Teams with Data
In this research report from June 2017, Econsultancy surveyed more than 700 marketing and analytics executives at consumer brands to better understand how data factors into marketing strategy — and daily decision making.
Two-thirds of leading marketers — those who outperformed their top business goal — say they currently have a documented data and analytics strategy.
In this report, you’ll also learn how leaders have built data-driven cultures and why they are more likely to use:
digital analytics to optimize user experience in real time
audience-level data to personalize customer experience
customer-level data to segment and r
Published By: Sauce Labs
Published Date: May 30, 2018
In an age where your users demand no-fail experience, continuous testing has become a mission critical component for engineering teams of all sizes. However, while this topic was once discussed at lower levels, the conversation has made it all the way to the C-suite. No matter your industry, if your team isn’t thinking about testing at a high level, then there is a chance that you are missing out on revenue due to flawed app functionality, delayed releases and slowed innovation. It is important to understand the business benefits of continuous testing and automation to avoid these outcomes, and make the changes necessary to set your applications up for success.
The goal of usability testing, simply put, is to make sure that a user can complete the tasks they are expected to
complete. Usability testing doesn’t test whether or not the functions of the application, website or connected device work correctly, but rather that a user intuitively understands how to perform these tasks — and how easy or difficult it was to do so.
With usability testing, “close enough” won’t cut it. A product may have a superior architecture, a great set of features, good performance, scalability and a number of other positive attributes. However, all of this effort is wasted if the user experience is inadequate. An application, website or connected device that is not user-friendly is just as bad
as a buggy version and can lead to diminished revenue, product abandonment or a total failure. An application with poor usability can also negatively affect a brand
Predictive IT is a powerful new approach that uses machine learning and artificial intelligence (AI) to predict incidents before they impact customers and end users. By using AI and predictive analytics, IT organizations are able to deliver seamless customer experiences that meet changing customer behavior and business demands. Discover the critical steps required to build your IT strategy, and learn how to harness predictive analytics to reduce operational inefficiencies and improve digital experiences.
Download this executive brief from CIO to learn:
5 steps to an effective predictive IT strategy
Where AI can help, and where it can’t
How to drive revenue and exceptional customer experiences with predictive analytics
We have covered a great risk in the web attack vector of ransomware, and greatly improved our user experience in regards to Internet connectivity. -Jason Hancock, Global Senior Network Engineer, Octapharma
On-demand companies rely on fast, accurate and robust mapping and location technologies to provide their users with a superior experience. Find out how real-time, predictive and historical traffic data can be applied to traffic-enabled routing algorithms to influence route calculations and automatically plot multiple routes with waypoints sequencing.
Discover how HERE can help you communicate updated ETAs and provide an optimized experience to your drivers and customers.
Vehicle manufacturers stand poised to develop a new generation of onboard services and revenue streams that can be delivered through IVI systems.
That’s why we’ve introducing HERE Navigation On Demand, the world's first SaaS connected navigation solution. It combines the integrated power of embedded navigation with the convenience and freshness of a mobile solution.
Watch this joint webinar recording from HERE and ABI Research to understand how HERE Navigation On Demand can underpin a range of new digital services.
Find out how HERE Navigation On Demand:
Enables OEMs to create new location-based features that use over-the-air updates to remain fresh
Reduces costs and simplifies the supply chain with an off-the-shelf solution that needs no infrastructure investment
Enables an OEM to fully configure and brand the user experience – then deploy on any platform.
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