In 7 simple steps, eBusiness professionals can boost sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. Find out how!
In seven simple steps, eBusiness, Customer Experience and Contact Center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs.
For the past two years, Oracle has committed substantial R&D resources to developing a new software-as-a-service (SaaS) version of its popular on-premises commerce product. This Forrester Research brief analyzes the key differentiating capabilities of this new offering and will provide guidance to eBusiness and channel strategy professionals on how to evaluate this solution as part of their commerce technology replatforming initiatives.
View this on demand webcast to learn how the head of eCommerce and CIO of Carolina Biological partnered together to successfully make the switch to digital eBusiness, increase customer loyalty, and reduce costs and time to market.
Published By: PDF Tools
Published Date: Aug 21, 2009
PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
Published By: Quocirca
Published Date: Jul 11, 2007
Operating and maintaining a complex IT infrastructure requires the necessary skills and investment but getting the right staff at an affordable price can be a problem. Finding ways around this can give SMBs a competitive edge leaving them free to focus on new business opportunities.
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner for their B2C online and omnichannel commerce needs.
All merchants and service providers that handle, transmit, store, or process information concerning credit cards are required to be compliant with the Payment Card Industry Data Security Standards requirements (PCI), or face contract penalties or even termination by the credit card issuers. This paper discusses the 12 requirements of PCI, and how Secure Computing's portfolio of security solutions can help enterprises meet and exceed them.
Consumers adopt convenient services and products that offer immediacy and simplicity through highly contextual experiences. The ability to deliver this will evolve in sophistication with smartphone technology. Discover key principles that maximize opportunities and conversions.
The ability to deliver the right information, at the right time, to the right place will evolve in sophistication with smartphone technology. Discover key principles that maximize opportunities and conversions.
Credit Union Times is the nation's leading independent source for breaking news and analysis for credit union leaders. For more than 20 years, Credit Union Times has set the standard for editorial excellence and ethical, straight-forward reporting.