knowledge management

Results 1 - 25 of 137Sort Results By: Published Date | Title | Company Name
Published By: 123Together     Published Date: Feb 05, 2009
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity
Tags : 
123together, it strategies, ediscovery, finra, regulation, security, finra, contact management
    
123Together
Published By: Adobe     Published Date: May 09, 2011
Forrester recently surveyed 225 Information and Knowledge Management (I&KM) professionals with Web Content Management (WCM) decision-making or influencer roles about their WCM strategies for the coming year.
Tags : 
adobe, web content management, enterprise application, knowledge management, wcm, analytics, social networking, rich media management
    
Adobe
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
Tags : 
art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications
    
Art Technology Group, Inc
Published By: ASG Software Solutions     Published Date: May 12, 2010
For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.
Tags : 
asg, cypress, managing delivery, knowledge management, document management
    
ASG Software Solutions
Published By: Astaro     Published Date: Jan 19, 2011
This white paper discusses what drives organizations in both heavily-regulated and less regulated industries to retain email and other electronic content.
Tags : 
astaro, content retention, email content, legal discovery, data mining, knowledgement management, electronic content
    
Astaro
Published By: Blue Prism     Published Date: Mar 15, 2019
Blue Prism, the inventor of the term Robotic Process Automation (RPA) and the market leader in enterprise RPA, recently engaged Knowledge Capital Partners (KCP) to survey their client deployments. We used proprietary KCP research tools, and this report summarizes our findings. Based on finalized quantitative survey results as well as our ever-growing library of qualitative case investigations, the report analyzes the management practices and behaviors that underpin the exceptional value achieved by Blue Prism customers as outlined in our January 2018 report “Robotic Process Automation: Benchmarking the Client Experience.”
Tags : 
    
Blue Prism
Published By: BMC Software     Published Date: Oct 21, 2013
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
Tags : 
bmc software, bmc, it management, service management, itsm, itil, knowledge management, social media
    
BMC Software
Published By: Brainshark     Published Date: Oct 16, 2013
"Getting employees to understand and take advantage of benefits during open enrollment periods is big challenge for many HR managers. This paper looks for new ideas on communicating benefit plans from professional marketers, knowledge management experts, and social media gurus."
Tags : 
human resources, training, compliance, onboarding, new hire, orientation, open enrollment, employee benefits
    
Brainshark
Published By: CA SM     Published Date: Jun 02, 2008
The potential benefits of adopting a Knowledge Management strategy are significant and have far-reaching implications for a business when implemented correctly. The correct use of Knowledge Management techniques and technology makes a company agile and more responsive to the needs of the customer, resulting in enhanced business performance and greater return on investment.
Tags : 
ca sm, ca service management, service management, knowledge management, custoer service, return on investment, roi, best practices
    
CA SM
Published By: CA Technologies     Published Date: Nov 12, 2014
A Technology Adoption Profile based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
Tags : 
application performance, capacity management capabilities, optimizing it capacity, the demands on the it department, performance optimization
    
CA Technologies
Published By: Cloud Sherpas     Published Date: Nov 06, 2015
Watch this webinar to find out how going Google can help organisations and their business.
Tags : 
go google, reasons to go google, cloud sherpas, knowledge management, platforms, it infrastructure, google apps
    
Cloud Sherpas
Published By: Coveo     Published Date: Nov 13, 2013
This eBook outlines cutting-edge strategies and technologies that transform knowledge management initiatives by turning data and information from anywhere into actionable knowledge.
Tags : 
big data, internal knowledgebase, knowledge management, unified search
    
Coveo
Published By: Cranfield University     Published Date: Jan 16, 2015
Get the insight and knowledge you need to develop as a manager and take a leap forward.
Tags : 
progress to management roles, business knowledge, development programme, management roles, high potencial managers, become a manager
    
Cranfield University
Published By: Dell     Published Date: Aug 17, 2017
Managing the PC life-cycle environment can be a complicated and expensive process. Enterprises with old and outdated systems require increased support, have higher maintenance costs, and see interrupted workforce productivity. However, consolidating processes and enlisting the help of vendor partners will greatly reduce costs and provide expert-level knowledge for a better PC life-cycle management operation. In April 2016, Dell commissioned Forrester Consulting to conduct a study with 230 IT decision-makers with knowledge of desktop infrastructure environments at their organization. All respondents were significantly involved in the decision-making process for PC and device management and had significant expert-level knowledge about the PC life-cycle process.
Tags : 
pc lifecycle, desktop infrastructure, pc lifecycle management, workforce productivity, it management
    
Dell
Published By: Dell EMC EMEA     Published Date: Feb 28, 2019
Both public and private organizations acknowledge that managing the PC lifecycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. While IT departments are trying to provide and support a wider range of technology to an increasingly dispersed and mobile workforce, while maintaining low end- user disruption, they are also under a lot of cost pressure. However, consolidating processes and enlisting the help of a vendor partner, such as Dell, might reduce costs and provide expert-level knowledge for better PC lifecycle management operations. Download this white paper to learn more about Dell solutions powered by Intel®.
Tags : 
    
Dell EMC EMEA
Published By: Esker     Published Date: Jan 14, 2019
Are you ready to rid your order management process from the pains of paper? Have you explored the advantages that automation could bring your department and entire company? If so‚ it’s time to sell order processing automation to upper management and other key stakeholders! Read our new white paper to discover how order processing automation in an ERP environment benefits the entire organization with: Cost savings due to fewer IT requirements and manual tasks Complete visibility and control thanks to customizable dashboards Improved employee productivity and customer satisfaction Opportunities to “grow lean” as order volumes increase Start building your business case and impressing top executives with your initiative by downloading the white paper today!
Tags : 
esker, order processing automations, order management, knowledge management
    
Esker
Published By: eTouch     Published Date: Aug 04, 2009
The native speakers of the islands of Hawaii probably had no notion of the inadequacy of the Word and Email duopoly to corporate communications when they coined the term Wiki - literally meaning fast. However, Wikis have grown into just that -- a fast and efficient way of fostering knowledge sharing across corporations worldwide; combining elements of Word, email, RSS, plugins and other relevant technologies.
Tags : 
roi, wiki, etouch, rss, plugins, word, email, blog
    
eTouch
Published By: GoToMeeting     Published Date: Jun 09, 2010
This new Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with their teams and engaging in mobile activities.
Tags : 
citrix gotomeeting, information worker, knowledge management, desktop computers, remote access employee
    
GoToMeeting
Published By: HP     Published Date: Oct 02, 2009
Loraine Lawson spoke with David Loshin, president of the Washington, D.C.-based BI consultancy, Knowledge Integrity, and the author of Master Data Management, a book on MDM published by the MK/OMG Press, about how IT leaders separate out the marketing hype from what's really possible and pertinent about master data and managing it.
Tags : 
hp storage, business applications, information management methods, data management tools, knowledge integrity
    
HP
Published By: HP     Published Date: Jul 03, 2014
It’s a powerful combination. Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery with 66x faster workload deployment. That’s what we call the Power of One.
Tags : 
hewlett packard, data centers, data, data management, big data, digital asset management, data center services, data center knowledge
    
HP
Published By: HP     Published Date: Jul 03, 2014
It’s a powerful combination. Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery with 66x faster workload deployment. That’s what we call the Power of One.
Tags : 
hewlett packard, data centers, data, data management, big data, digital asset management, data center services, data center knowledge
    
HP
Published By: HP     Published Date: Jul 03, 2014
Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery.
Tags : 
hewlett packard, data centers, data, data management, big data, digital asset management, data center services, data center knowledge
    
HP
Published By: HP     Published Date: Jul 03, 2014
Opportunity from uncertainty. Choosing the right strategic partner for your data center.
Tags : 
hewlett packard, data centers, data, data management, big data, digital asset management, data center services, data center knowledge
    
HP
Published By: HPE Service Virtualization     Published Date: Aug 18, 2016
Voke conducted a survey of 505 participants from technology and non-technology companies to explore their use of service virtualization and its results. Organizations using service virtualization experienced fewer defects, reduced software cycles, and increased customer satisfaction. The 2015 Service Virtualization Market Snapshot™ REPORT by Voke Research provides real-world data to help you justify the investment in service virtualization.
Tags : 
service virtualization, data, market snapshot, voke research, software development, knowledge management
    
HPE Service Virtualization
Published By: IBM     Published Date: Dec 12, 2006
This white paper will examine the potential of a technological breakthrough to reduce trust-based risks and change the way organizations reach a harmonious balance between consumer privacy and information sharing.
Tags : 
identity management, compliance, knowledge management, contact management, information management, privacy, customer privacy, privacy policy
    
IBM
Start   Previous   1 2 3 4 5 6    Next    End
Search Resource Library      

Add Resources

Get your company's resources in the hands of targeted business professionals.