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Published By: Cisco Umbrella EMEA     Published Date: Nov 15, 2019
Cisco has been named in the first ever Gartner ‘Voice of the Customer’ report for the Secure Web Gateways (SWG) market for Cisco Umbrella. Gartner Peer Insights is a peer review and ratings platform designed for enterprise software and services decision makers. This document synthesizes Gartner Peer Insights’ content in the SWG market for 2018. Gartner states that "this peer perspective along with the individual detailed reviews, is complementary to expert research and should play a key role in the customer buying process." This report includes: - SWG Peer Reviews and Ratings - Vendor comparisons - Reviewer demographic
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Cisco Umbrella EMEA
Published By: SendBird     Published Date: Nov 14, 2019
Media brands are beginning to see that while their content generates excitement, all of their audience engagement takes place on external platforms. As a result, companies such as Facebook and Twitter control the audience’s experience — and reap the many benefits of hosting conversations and interactions surrounding content they did not create. For customers, this fragmented landscape creates a disjointed user experience because they’re forced to constantly switch between applications and risk missing the action in the process. They use one app to consume content, another app to discuss with friends, and yet another app to chat with the broader community.
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SendBird
Published By: Menlo Security     Published Date: Nov 11, 2019
"The “detect and prevent” approach has reached its potential, and attackers have learned how to bypass this defense method. Verizon reports that 2018 was a record year, with 41,686 reported security incidents and 2,013 confirmed cybersecurity breaches. What’s more appalling is that studies have shown that 68 percent of breaches take months or longer to detect. Menlo Security’s Internet Isolation Platform enables the Zero Trust Internet, which takes the guesswork out of security by assuming that all Internet content and websites are malicious. Learn: - How companies are able to separate their enterprise network from the public web while still allowing employees to have seamless access to the Internet. - How you can warn employees that they are on a phishing site when they’ve fallen for a real phishing attack. - How you never have to worry about malware, viruses, or ransomware being downloaded."
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Menlo Security
Published By: Box     Published Date: Nov 07, 2019
This IDC study represents a vendor assessment of SaaS and cloud-enabled enterprise content application software vendors as of 2019 through the IDC MarketScape methodology at a worldwide level. This assessment presents both quantitative and qualitative characteristics of cloud content management applications in the market, as it relates to the planning, budgeting, and forecasting tasks that are typically conducted in support of managing and processing content in a global setting. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another. It was a requirement that the content application not only runs in a cloud setting but also takes advantage of the cloud constructs such as multiregional data and process orchestration, scale and elasticity of users and data, distributed agility with edge computing, and selfservice purchasing and provisioning of modules.
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Box
Published By: Box     Published Date: Nov 07, 2019
The value proposition of ECM is in transition. The promise of 1990s-architected ECM suites — to standardize all your content on a single ECM solution — failed to materialize. The complexity and inflexibility of these heterogeneous platforms never solved the original challenge of managing ungoverned and fragmented content stores — and make them increasingly unviable for today’s business needs. To find out more download this whitepaper today.
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Box
Published By: Box     Published Date: Nov 07, 2019
Alle Geschäftsprozesse sind auf Inhalte angewiesen. Mit der richtigen Content Management-Strategie fördern Sie das Unternehmenswachstum.
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Box
Published By: Box     Published Date: Nov 07, 2019
Warum Sie diesen Report lesen sollten In der Forrester-Evaluierung des aufstrebenden Marktes für mehrinstanzfähige Cloud Content Plattformen haben wir die 13 wichtigsten Anbieter in der Kategorie identifiziert – AODocs, Box, Citrix, Dropbox, Egnyte, Fabasoft, Google, GRM Information Management, Laserfiche, M-Files, Microsoft, Nuxeo und OpenText – und sie bewertet. Dieser Bericht legt unsere Untersuchungsergebnisse dar und zeigt auf, inwieweit die einzelnen Anbieter die zehn Kriterien erfüllen und in welchem Verhältnis sie zueinander stehen. Unternehmensarchitekten können diese Überprüfung nutzen, um den richtigen Partner für ihre Cloud-Content-Management-Anforderungen auszuwählen.
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Box
Published By: Box     Published Date: Nov 07, 2019
Die digitale Transformation zwingt Unternehmen zu überdenken, wie Zusammenarbeit und Prozesse in ihrem erweiterten Unternehmen stattfinden, wobei die Definitionen für „Backoffice“ und „Frontoffice“ verschwimmen. Sie macht es auch immer wichtiger, mehr Wert aus ihren Inhalten herauszubekommen, während gleichzeitig auch moderne Sicherheits- und regulatorische Anforderungen thematisiert werden. Obwohl Altsysteme des Enterprise-Content-Managements geholfen haben, die sensibelsten Inhalte zu verwalten, wurden sie nie entwickelt, um den neuen mobilen, sehr agilen Geschäftsprozessen des digitalen Zeitalters Rechnung zu tragen. Eine neue Strategie wird benötigt.
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Box
Published By: Matrixx Software - Kingpin     Published Date: Nov 07, 2019
As 5G is becoming a commercial reality in multiple lead markets, the question of how it should be positioned, packaged and priced will be critical in building competitive 5G propositions. Download the Strategy Analytics report to discover the results from end-user study groups and operator interviews, undertaken to answer a fundamental question: Are Telcos getting 5G right? Learn: How to build a 5G proposition to drive uptake, demand and profitability What consumers want from 5G services Where the opportunities and challenges are for operators, including content, unlimited data, enterprise offerings, network slicing, digital engagement, IoT etc.
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Matrixx Software - Kingpin
Published By: Box     Published Date: Nov 06, 2019
Digital transformation is forcing businesses to rethink how collaboration and process occurs across their extended enterprise, blurring the definitions of “back office” and “front office.” It’s also making it increasingly important to get more value out of their content, while also addressing modern security and regulatory requirements. Although legacy enterprise content management systems helped manage the most sensitive content, they were never designed to accommodate the new mobile, highly agile business processes of the digital age. A new strategy is needed.
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Box
Published By: Box     Published Date: Nov 06, 2019
Unstructured business content contains critical information that can be tough to extract, manage, and analyze. Artificial intelligence capabilities can automate many manual processes and help unlock this valuable resource. To find out more download this whitepaper today.
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Box
Published By: Box     Published Date: Nov 06, 2019
Why read This report? In Forrester’s evaluation of the emerging market for multitenant cloud content platforms, they identified the 13 most significant providers in the category — aodocs, Box, Citrix, dropbox, egnyte, fabasoft, Google, GrM information Management, Laserfiche, M-files, Microsoft, nuxeo, and openText — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Enterprise architects can use this review to select the right partner for their cloud content management needs.
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Box
Published By: Box     Published Date: Nov 06, 2019
This IDC study represents a vendor assessment of SaaS and cloud-enabledenterprise content application software vendors as of 2019 through the IDC MarketScape methodology at a worldwide level. This assessment presentsboth quantitative and qualitative characteristics of cloud content management applications in the market, as it relates to the planning, budgeting, and forecasting tasks that are typically conducted in support of managing and processing content in a global setting. The evaluation is based on acomprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another.It was a requirement that the content application not only runsin a cloud setting but also takes advantage of the cloud constructssuch as multiregional data and process orchestration,scale and elasticity of users and data,distributed agility with edge computing,and self-service purchasing and provisioning of modules. To learn more download today!
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Box
Published By: Box     Published Date: Nov 06, 2019
The value proposition of ECM is in transition. The promise of 1990s-architected ECM suites — to standardize all your content on a single ECM solution — failed to materialize. The complexity and inflexibility of these heterogeneous platforms never solved the original challenge of managing ungoverned and fragmented content stores — and make them increasingly unviable for today’s business needs. To find out more download this whitepaper today.
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Box
Published By: Submittable     Published Date: Nov 06, 2019
Reviewing content submissions can be a long, overwhelming process of sifting through emails, attached files, and other time-consuming tasks. It’s led many publications to seek a more seamless, efficient content submission and review process. It’s integral to make sure the entire process properly showcases the integrity of the brand and creates a positive experience for both submitter and reviewer, so that you can find the best content for your needs However, finding the best content is only half the battle. You should also give your reviewers the proper tools to help them easily, quickly, and accurately review submissions allowing them to find the perfect fit. Submission management software streamlines all of your submissions, consolidating the review process, and ensuring prompt communication with your submitters. This software can also increase the quality and quantity of submissions by making the process easier for all parties, from the submitters to the review team to your admi
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Submittable
Published By: F5 Networks Singapore Pte Ltd     Published Date: Nov 05, 2019
Please note that this piece of content is in local language.
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F5 Networks Singapore Pte Ltd
Published By: F5 Networks Singapore Pte Ltd     Published Date: Nov 05, 2019
Please note that this piece of content is in local language.
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F5 Networks Singapore Pte Ltd
Published By: F5 Networks Singapore Pte Ltd     Published Date: Nov 05, 2019
Please note that this piece of content is in local language.
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F5 Networks Singapore Pte Ltd
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer serviceFor the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language.
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. In recent years, advancements in technology have exponentially impacted how quickly and effectively customers are able to get what they want. This has triggered a sea change in rising expectations where the overall customer experience is concerned. In turn, customer service, once considered by many to be a cost center, can now provide a coveted point of differentiation. All of which is to say, a business’ success now largely depends on disrupting the traditional customer service model. So how can your business do that? In this paper, I’ll answer that question – by describing a more disruptive model of customer service and, where applicable, explaining how Salesforce can support that model.
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected t
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Salesforce
Published By: SADA     Published Date: Oct 25, 2019
To compete in the modern digital world, you need a content-centric platform that provides file security and supports real-time collaboration. Learn how G Suite effectively, safely, and intelligently enables teams to work together.
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SADA
Published By: Salesforce     Published Date: Oct 17, 2019
Customer experience management means caring about the end-to-end experience your brand has with its prospects, customers, and brand evangelists. Managing the customer experience requires attention to detail at all steps along the path to purchase, from the content created to capture awareness, to the ecommerce experience of shopping on your site, and the after-sale commitment to keep loyal customers engaged using newsletters, coupons, and customer-appreciation sales. Read this guide to find out more.
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Salesforce
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