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Published By: SAP     Published Date: Jun 30, 2011
You want to support a growing business with valuable software and IT support, but you have limited budget and resources. Outdated applications and countless integration challenges leave you little time to provide the kind of strategic IT support that can help move the business forward.
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sap, idc, business intelligence, erp, enterprise resource planning software, saas, crm, smbs, strategic it support
    
SAP
Published By: SAP SME     Published Date: Aug 13, 2015
¿Está simplificando y unificando diversos modelos de negocio, canales y mercados? Use esta guía para crear un modelo ROI para evaluar su iniciativa de comercio electrónico B2B. Una guía para los fabricantes, distribuidores y otras organizaciones B2B, sobre la construcción de un modelo financiero para analizar el valor del comercio electrónico.
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b2b, negocio a negocio, plataforma digital, comercio electrónico, e-commerce, análisis roi, retorno de inversión, proyecto de tecnología, proyecto de comercio electrónico, modelo financiero, omnicanalidad, iniciativa de comercio, sistema de comercio, plataforma de comercio, tienda virtual, tienda en línea, plataforma digital
    
SAP SME
Published By: SAP SME     Published Date: Aug 13, 2015
5 ejemplos de empresas exitosas alrededor del mundo que lo inspirarán para transformar la experiencia de su cliente, e incrementar sus ingresos: • 21Diamonds, maximiza las ventas de joyas personalizadas • Smith aumenta la ventas on-line • Galerías Lafayette brinda una excepcional experiencia de compra onmincanal • Grupo Leather&Schuh lleva la experiencia de cliente a un nuevo nivel • Entertainer sube los niveles de reputación de la marca y las ventas on-line
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b2c, negocio a consumidor, plataforma digital, comercio electrónico, e-commerce, proyecto de comercio electrónico, omnicanalidad, iniciativa de comercio, sistema de comercio, plataforma de comercio, tienda virtual, tienda en línea, plataforma digital, experiencia de cliente, customer engagement, experiencia del consumidor
    
SAP SME
Published By: SAP SME     Published Date: Nov 02, 2017
Oxford Economics y SAP encuestaron a 1.500 ejecutivos de finanzas a principios de 2017. Este informe muestra los resultados. Los CFO y ejecutivos de finanzas pueden ver cómo el liderazgo de finanzas da resultados y cuáles son los 6 modos en que los líderes en finanzas hacen las cosas diferente en comparación con quienes no son líderes.
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SAP SME
Published By: SAP SME     Published Date: Jul 31, 2015
Los consumidores de hoy están digitalmente conectados y socialmente en red. Es hora de darles lo que quieren: conexiones personales, experiencias sin fisuras y ofertas en tiempo real de las marcas en las que confían.
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marketing, compromiso con el cliente, recorrido del cliente, experiencia del cliente, marketing colaborativo, experiencia personalizada, omnicanal, comercio omnicanal, customer experience
    
SAP SME
Published By: SAP     Published Date: Jul 18, 2016
Building a talent strategy for a Small or Midsize Enterprise (SME) isn't a one-size-fits-all proposition. In fact, it might feel like hitting the road without a GPS. Read this white paper to create the right road map for your talent journey.
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SAP
Published By: SAP     Published Date: Jun 12, 2015
Download this white paper to learn how to create global processes that account for regional dissimilarities and accomplish these three goals: -Compliance: Protect your company and your people globally and locally. -Consistency: Cut costs as you improve efficiency and mobility. -Capability: Improve the performance of your workforce.
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SAP
Published By: SuccessFactors, an SAP Company     Published Date: Jun 18, 2015
Download this white paper to learn how to create global processes that account for regional dissimilarities and accomplish these three goals: -Compliance: Protect your company and your people globally and locally. -Consistency: Cut costs as you improve efficiency and mobility. -Capability: Improve the performance of your workforce.
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SuccessFactors, an SAP Company
Published By: SAP     Published Date: Mar 24, 2011
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
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location-based bi, business value, geographic enhancement
    
SAP
Published By: SAP     Published Date: Jul 17, 2012
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
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business, sap, white paper, technology, location, intelligence, business value, data services
    
SAP
Published By: SAP     Published Date: Mar 28, 2011
Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified interactions across marketing, sales, and service processes.
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sap bcm, sap crm, cebp
    
SAP
Published By: SAP     Published Date: Apr 07, 2011
There is growing evidence of the competitive value of BI and analytics solutions. An IDC study of North American and European organizations found that the median ROI of BI and analytics projects was 112%.
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business intelligence, competitive advantage, analytics solutions, idc, roi
    
SAP
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: SAP     Published Date: Apr 24, 2015
Read this white paper to learn how to create a positive customer experience and use omni-channel commerce.
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omni-channel commerce, customer desires, consumer expectations, online shopping, retail
    
SAP
Published By: SAP     Published Date: Jan 15, 2016
The future of Retail is being driven by the evolving customer experience. In order to succeed, retailers must anticipate and address customer wants and needs. Transformation pays off: companies that manage their customer experiences effectively are seeing measurable gains in operational performance and financial results.
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sap, customer experience, retail, finance
    
SAP
Published By: SAP     Published Date: May 15, 2015
This paper examines the growing relationship between customer experience, loyalty, and repeat sales – and presents actionable strategies for creating encounters based on seamless dialogue across multiple touchpoints. It combines inspiring examples and best practice insights to demonstrate how the customer experience can pave the way for a profitable brand with a clear and unwavering narrative. Most importantly, it offers a blueprint for companies who know that making customer experience intrinsic to brand strategy is the first phase of future-proofing a business and facilitating unencumbered growth.
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customer experience, customer loyalty, repeat sales, omni-channel customer
    
SAP
Published By: SAP     Published Date: Aug 31, 2015
Um guia de instruções para fabricantes, distribuidores e outras organizações B2B de como criar um modelo financeiro para avaliar o valor do comercio eletrônico
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modelo de roi, roi, sap commerce, modelo de comercio perfeito, hybris commerce, sap solucoes
    
SAP
Published By: SAP     Published Date: Aug 31, 2015
Com o surgimento de vários canais e maiores oportunidades de interação digital, otimizou plenamente a experiência do cliente. Veja como os consumidores estão criando relações com as marcas.
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experiência do cliente, comercio perfeito, b2c commerce, hybris commerce, sap comércio
    
SAP
Published By: NextGen     Published Date: Jan 29, 2015
Learn how Mirth’s HIE solution can support your growth, ease data sharing, and help you reach your goals. In this case study, you'll learn why the Chesapeake Regional Information System for our Patients (CRISP) moved to Mirth® solutions.
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mirth, hiw, total cost, erp, system, information, connect, technology, results, application, customization
    
NextGen
Published By: SAP     Published Date: Nov 17, 2016
Gartner’s Critical Capabilities for Human Capital Management (HCM) evaluates solutions in the context of specific, important use cases and provides a comparative analysis. SAP SuccessFactors received highest use case scores for Core HR+Talent HCM Suites for Larger Global Org and European HQ’d Midmarket HCM Suite.
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sap, human resources, gartner, employee, cloud, hcm, enterprise
    
SAP
Published By: SAP     Published Date: Mar 29, 2011
Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value - where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
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sap crm, ecosystem, crm deployment, crm culture
    
SAP
Published By: SAP Inc.     Published Date: Jun 16, 2009
CRM is a business strategy that helps organizations cope with three of today´s most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility.
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crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty, growing, growth, profitable, profitability, sapservice, service, retention, loyalty, growing, growth, profitable, profitability
    
SAP Inc.
Published By: Sage SalesLogix     Published Date: Feb 10, 2009
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities-despite the most challenging market conditions.
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crm, customer relationship management, smb, customer centric, customer-centric, customer service, service, retention, loyalty, growing, growth, profitable, profitability, sapservice, service, retention, loyalty, growing, growth, profitable
    
Sage SalesLogix
Published By: IBM     Published Date: Oct 06, 2016
Driving competitive advantage with real-time applications, enabled by SAP HANA on IBM Power Systems
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cloud computing, data management, storage solution, power systems, sap
    
IBM
Published By: SAP SME     Published Date: Aug 13, 2015
¿Cómo puede saber si ha llegado el momento de cambiar de plataforma? Lea el documento informativo y aumente su ROI. No pierda más y comience a capturar todas las oportunidades de ingresos disponibles.
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omnicomercio, plataforma, sistema de comercio, e-commerce, comercio electrónico, ventas en línea, tienda online, ventas móviles, plataforma digital, sistema de comercio electrónico, hybris, experiencia del cliente, omnicanalidad
    
SAP SME
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