Bocada was founded in 1999 to ensure that data protection solutions, systems and processes meet organizational quality, cost and compliance objectives. Our flagship product, Bocada Enterprise 4 utilizes patented consolidation and visualization technology to collect, organize, store and present information from multi-vendor legacy and evolving hardware and software systems embedded in large enterprises.Our primary business objective at Bocada is ensuring customer satisfaction from our products and services. We are achieving this objective by providing high-value, high-performance and high-return software solutions that solve critical customer problems, backed by outstanding customer technical and account support. In addition to feedback from regular meetings with our key customers, we track customer satisfaction through renewals of support and maintenance. Our annual support and maintenance renewal rates for our entire customer base exceed 90% of dollars available.
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