The traditional workforce model of permanent employees located in a single or small number of offices has undergone a significant transformation in recent years, accelerated by the effects of the current economic landscape. Drivers of this trend include initiatives to drive growth and expand into other markets, improve customer service, speed to market, improve decision-making processes, and increase both worker and overall organisational productivity. The trend is further accelerated by the cost-saving advantage across labor, travel and facility budgets, the desire to tap a broader labor pool, and improving employee satisfaction and thus retention.
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